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GetCocky11
South Carolina Fan
Member since Oct 2012
31524 posts

Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
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quote:

Jordan and Ben Feria say they paid $4,300 for the appliance. Right now, the gadgets are working, but the actual refrigerator isn't, which Jordan Feria says makes meal time for her two toddlers difficult.

"They are young, they will want to come over and eat something and I can’t because our refrigerator is gone," Jordan Feria said. "We lost all of our food that day when it went down a month ago. As you can see it’s empty, we are using it as dry storage right now."


quote:

Feria said the technician informed her that the training was ongoing but it wasn't complete yet since the appliance was new technology, so she would have to wait an indefinite time.


Samsung. Lol.
This post was edited on 12/7 at 8:24 am


LsuTool
USA Fan
COMIN’
Member since Oct 2009
28749 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
The people that are training the trainees can’t go fix it?


td01241
Georgia Fan
Savannah
Member since Nov 2012
14078 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
Puts products out they can’t fix


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240
Cump11b
LSU Fan
Member since Sep 2018
702 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
Yet another reason these "smart" fridges are stupid.


Samso
Tulane Fan
Clutch City
Member since Jun 2013
3604 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
Ummm can they just get their money back and buy a normal fridge?


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460
Displaced
LSU Fan
Member since Dec 2011
24118 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
Yup, just more to break.

Who TF needs an iPad on their fridge?


tigeraddict
LSU Fan
Baton Rouge
Member since Mar 2007
6662 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
Never go for the newest gadget when its first released. let everyone else be the Beta testers....


TypoKnig
Michigan Fan
Click HERE to upgrade to Premium
Member since Aug 2011
7574 posts
 Online 

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
Mu old Samsung refrigerator was far and away the worst appliance I’ve ever owned.


LCA131
Appalachian St. Fan
Home of the Fake Sig lines
Member since Feb 2008
53498 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
quote:

Who TF needs an iPad on their fridge?


My Mother used to put a cookie jar on our fridge so we couldn't reach it. Fridge lasted about 20 years. Coincidence?


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121
Aubie Spr96
Auburn Fan
lolwut?
Member since Dec 2009
23903 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
This is funny because my company does this with every new release of software.


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10
TD SponsorTD Fan
USA
Member since 2001
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BitBuster
LSU Fan
Lafayette
Member since Dec 2017
519 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
quote:

Mu old Samsung refrigerator was far and away the worst appliance I’ve ever owned.


I've had the same experience. I bought the 27cuft one when it first came out, I've had repairmen over at least 5 times for different things that have gone wrong.


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10
Tchefuncte Tiger
Bat'n Rudge
Member since Oct 2004
34149 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
What dumb-ass buys a $4300 refrigerator?


atxfan
LSU Fan
Member since Jul 2004
1739 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
Early adopter problems.


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10
Mike da Tigah
Anywhere but here
Member since Feb 2005
49080 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
quote:

The people that are training the trainees can’t go fix it?


The only answer at this point, and Samsung should pull their head out their ass, save face, and just pay them to go fix the damn thing.


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20
DarthRebel
USA Fan
Member since Feb 2013
8833 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
My Kenmore is 14 years old and still works. A fridge should keep food cold, WTF do you need a smart one for.

Edit to add

This post was edited on 12/7 at 8:33 am


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190
slackster
Stanford Fan
Houston
Member since Mar 2009
50666 posts
 Online 

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
They're feeding her a line of bull shite. If the gadgets are working but the refrigerator won't cool off, it's likely a problem any appliance tech could fix, they just don't feel like dealing with it.


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160
slackster
Stanford Fan
Houston
Member since Mar 2009
50666 posts
 Online 

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
quote:

What dumb-ass buys a $4300 refrigerator?


The same one that buys a home warranty.


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122
TOSOV
Member since Jan 2016
3508 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
Ummmm should have asked the guy at home depot who sold it to them, "soooooo can these get fixed?"

these kind of stories are going to be pretty normal for a bit. especially in cars. Cost so much to fix all this new tech. Why my ins keeps going up each 6 months.


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10
fallguy_1978
LSU Fan
Half mile from St George
Member since Feb 2018
8118 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
quote:

Mu old Samsung refrigerator was far and away the worst appliance I’ve ever owned.

My LG might give yours a run. It's not quite 5 yrs old and about to go to the curb.


GetCocky11
South Carolina Fan
Member since Oct 2012
31524 posts

re: Family unable to get $4,300 "smart" fridge repaired because nobody is trained to repair it
quote:

What dumb-ass buys a $4300 refrigerator?



I have one of those big arse ones with the freezer on the bottom and it cost half the amount of this fridge. $4,300 is a shite ton of money for a fridge.


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