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Excalibur, Centauri, UPC or Family Security for BTR home insurance?

Posted on 4/16/20 at 11:32 am
Posted by amgslg
Member since Jun 2014
320 posts
Posted on 4/16/20 at 11:32 am
Question for the OT home insurance experts... This is for a home in Baton Rouge and the best quotes were for these four companies. All appear to be "admitted" in Louisiana. Any experience or advice?
Posted by blueboxer1119
Baton Rouge
Member since May 2013
7986 posts
Posted on 4/16/20 at 11:33 am to
Dont use Excalibur. I have them and I'm doing battle trying to get a leaky roof replaced.
Posted by LSUSkip
Central, LA
Member since Jul 2012
17545 posts
Posted on 4/16/20 at 11:56 am to
alot of these lesser known companies are starting to raise rates. I don't know about any of those specifically but I've been getting calls left and right from customers of other companies about their renewals going up exhorbatant amounts. Good Luck!
Posted by ellunchboxo
Gtown
Member since Feb 2009
18793 posts
Posted on 4/16/20 at 11:58 am to
I have Centauri.

House is only two years old. Haven’t had to make a claim yet.
Posted by amgslg
Member since Jun 2014
320 posts
Posted on 4/17/20 at 7:33 am to
Thanks for the replies so far. Anybody else with experience with any of the companies?
Posted by Chad504boy
4 posts
Member since Feb 2005
166246 posts
Posted on 4/17/20 at 7:44 am to
Easily UPC of those.
Posted by TDsngumbo
Alpha Silverfox
Member since Oct 2011
41578 posts
Posted on 4/17/20 at 7:48 am to
I have limited experience with the independent property & casualty sector but from what I do know, Centauri is the only one of those companies I would remotely trust my house insurance with. UPC isn’t terrible but I have less knowledge about them than I do Centauri.

I know Centauri’s rates are lower than the average in Louisiana and they’re not a terrible company. Those two factors alone are huge in insurance in Louisiana. Having said that, I’d still feel much more comfortable knowing my house is insured with a State Farm, USAA, Farm Bureau, or even Liberty Mutual after a small claim like water line breaks, hail storms, or other minor roof damage. SF, USAA, FB, or LM will be far less likely to nickel & dime you at claim time and will treat you fairly and according to the law (which is important to remember in claim time disputes, by the way). Those smaller companies operate on the basis that they will pay less for minor claims and pay big for the larger, more indisputable claims like major losses.

Remember, though, that insurance is a contract and nothing more. When you have a claim, it is either paid or denied according to the wording in your contract (policy). SF, USAA, & FB, from my experience both personally and professionally, are more likely to pay out in some gray area claims. Most who say they get screwed by insurance don’t understand their contract, and consequently, misunderstand what they’re due from the insurance company.



*nobody likes to hear objective info regarding insurance companies so I’ll go ahead and start the downvote machine on my own post*
This post was edited on 4/17/20 at 7:54 am
Posted by In The Know
City of St George, La
Member since Jan 2005
5242 posts
Posted on 4/17/20 at 7:56 am to
UPC or Family Security (which is a UPC company). Those are the only two on that list that are rated "A" by AM Best, which gauges financial strength.

I'd run from Excalibur.
Posted by TDsngumbo
Alpha Silverfox
Member since Oct 2011
41578 posts
Posted on 4/17/20 at 1:13 pm to
quote:

UPC or Family Security (which is a UPC company). Those are the only two on that list that are rated "A" by AM Best, which gauges financial strength.

I didn’t realize UPC was rated by AM Best (again, I lack knowledge about them). If they are rated by the AM Best, I’d go with them to be honest. Stay away from Demotech rated companies if you can. Given the choice between a Demotech company and an AM Best one, I’d go AM Best every time.
quote:

I'd run from Excalibur.

Oh frick yes! I’d take my chances with a Plank Road hooker raw dog style before I’d take chances with Excalibur.
This post was edited on 4/17/20 at 1:15 pm
Posted by Jason9782003
Member since Aug 2007
3552 posts
Posted on 4/18/20 at 6:10 am to
I currently have Excalibur. I went through an agent a couple of years ago when I bought my house. This thread got me thinking I should start shopping around for quotes to switch.

What issues do you know of that I should dump Excalibur?

I called State Farm and the policy would be underwritten by Dover Bay a subsidiary of State Farm. Their quote was only $200 more per year than what I'm paying for Excalibur. Any inputs on Dover Bay?
This post was edited on 4/18/20 at 6:13 am
Posted by TDsngumbo
Alpha Silverfox
Member since Oct 2011
41578 posts
Posted on 4/18/20 at 7:28 am to
Go with Dover Bay. They are a subsidiary of SF and will treat you well.
Posted by jrobic4
Baton Rouge
Member since Aug 2011
6952 posts
Posted on 4/18/20 at 8:01 am to
If it's a new house, you may want to look at Maison...Baton Rouge based, and while a demotech company, they are admitted and were recently acquired by an AM best rated company out of Florida
Posted by cleeveclever
Baton Rouge
Member since Aug 2008
2046 posts
Posted on 4/18/20 at 8:11 am to


Centauri, my boy!
Posted by Rollwave034
Member since Feb 2013
521 posts
Posted on 4/18/20 at 8:14 am to
I had upc on my first house in BR... cheapest with same coverage. Had no issues with them but also didn’t have to file a claim with them
Posted by WPBTiger
Parts Unknown
Member since Nov 2011
30980 posts
Posted on 4/18/20 at 9:28 am to
quote:

If it's a new house, you may want to look at Maison.


Currently have and had a roof hail damage claim. Paid it out with no problems.
Posted by Knucklehead
Member since Oct 2018
294 posts
Posted on 4/18/20 at 9:29 am to
Don’t skimp on insurance.

Go with an AM Best rated company. Demotech rating is NOT the same.

Ask for referrals from friends and neighbors that you respect for their business acumen. If you’ve never heard of the company or the agent, look somewhere else.
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