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Buying pre-owned vehicle online (Carvana, Vroom, etc) - OT experiences? Good and bad

Posted on 3/25/23 at 6:30 pm
Posted by Turf Taint
New Orleans
Member since Jun 2021
6010 posts
Posted on 3/25/23 at 6:30 pm
New car prices shock me. Carvana current financials scare me. Used cars concern me. Therefore, buying vehicle this go round, Bourbon balances me.

OT, give me the scoop. Pros and cons of new world order car buying.
Posted by Bullfrog
Institutionalized but Unevaluated
Member since Jul 2010
56201 posts
Posted on 3/25/23 at 6:33 pm to
Finance for 6-8 years.
Drive it for 20.

Then you’ll
Make out alright.

And no worries, you’ll have no problem getting the extended warranty. They will find you no matter where you run or where you hide.
This post was edited on 3/25/23 at 6:35 pm
Posted by HarryCallahan
Member since Sep 2015
145 posts
Posted on 3/25/23 at 6:46 pm to
Bought my daughter’s car on Carvana last year. No issues and the transaction was relatively simple. Clean Carfax. Got what was advertised.
Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167187 posts
Posted on 3/25/23 at 6:55 pm to
I thought Carvana was bankrupt and dead?
Posted by Waffle House
NYC
Member since Aug 2008
3945 posts
Posted on 3/25/23 at 6:58 pm to
I’ve purchased last 4 cars on Carvana along with trading in my wife’s in the last purchase. All have been easy with no issues. You can likely beat their prices but I’ve been very satisfied with the cars, the condition of the vehicles have been transparent pre-purchase and I’ve had them cut me a check to cover removal of some car film that wasn’t disclosed on one. I’ve always picked up from their vending machines and can’t speak to the delivery service.
Posted by Odysseus32
Member since Dec 2009
7301 posts
Posted on 3/25/23 at 7:05 pm to
We bought our last two vehicles on Carvana. Interest rates are higher than a dealer, but you can use your own financing or refinance pretty quickly.

Process has been easy. The first one was a fantastic car. We traded in, this one seems to be not as good mechanically, but it is as advertised. I think we just hit a HR of a deal on the first vehicle.

There’s no haggling, they handle all registration, pick up, drop off, etc.

Like I said, higher rate in house but you can refinance. If you’re a car salesman, yes I’d much rather pay a higher interest rate initially than do that fricking song and dance and spend all day at the dealership watching your colleague continuously strike out on deals and eye frick 4s.
This post was edited on 3/25/23 at 7:06 pm
Posted by cbree88
South Louisiana
Member since Feb 2010
5293 posts
Posted on 3/25/23 at 7:15 pm to
Carvana kind of screwed me over. I was going to buy a car from them and then like 3 days before I was supposed to pick it up they told me it would be delayed 2 weeks because of a “minor cosmetic defect”.

I told them to kick rocks because it pissed me off that they delayed it just 3 days before it was time for me to pick it up. Supposedly they had already done an inspection, so I don’t understand why the original inspection didn’t detect that flaw.
This post was edited on 3/25/23 at 7:21 pm
Posted by MasterDigger
Member since Nov 2019
2135 posts
Posted on 3/25/23 at 7:15 pm to
quote:

Carvana customer says he bought his wife a luxury car for $68K — but it turned out to be stolen
LINK
quote:

A North Carolina man unknowingly purchased a stolen Maserati from Carvana, WTVD reported.
He claims he discovered the Maserati was stolen while having it serviced months after the purchase.
Posted by Odysseus32
Member since Dec 2009
7301 posts
Posted on 3/25/23 at 7:19 pm to
It’s definitely possible Carvana spent a ton of money on good publicity by enrolling people to leave random reviews, but most everything I read that I believe to be organic about Carvana points a to a smooth, positive transaction.

However, when there are stories about going wrong it’s usually awful.
Posted by Rza32
Member since Nov 2008
3604 posts
Posted on 3/25/23 at 10:38 pm to
At least they were honest and didn’t send it to u with a defect.
Posted by MrWhipple
West of the Mississippi
Member since Jun 2016
678 posts
Posted on 3/25/23 at 10:42 pm to
Recently bought a used car using auto trader dot com. Depending if you want to ship or drive it back. Do a nationwide search of dealerships to find want you want. Flew and drove it back. Found what I wanted and save $2,000 over local pricing.
Posted by Misnomer
Member since Apr 2020
3445 posts
Posted on 3/25/23 at 10:54 pm to
Carvana was great. No sitting at a dealership in an office with some a-hole.
Posted by shutterspeed
MS Gulf Coast
Member since May 2007
63252 posts
Posted on 3/25/23 at 11:28 pm to
We've purchased 3 cars through Carvana and can't imagine doing it any other way from now on. Exceptional customer service and no slimey dealerships to waste time with. They just make car buying super easy.

ETA: We had them come and pick one of the cars up because the interior was way worse than could be seen in the pictures. There was no hassle, and we just turned around and purchased the same make and model. You get 7 days to return the car for any reason.
This post was edited on 3/25/23 at 11:30 pm
Posted by ThatTahoeOverThere
Member since Nov 2021
3606 posts
Posted on 3/26/23 at 6:34 am to
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