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Body and Paint shop guys...problem with Insurance...

Posted on 3/13/18 at 9:56 am
Posted by TigerGman
Center of the Universe
Member since Sep 2006
14079 posts
Posted on 3/13/18 at 9:56 am
Moderate damage to left rear quarter panel only. Body shop takes off both left doors, front quarter panel and front bumper to fix it but only paint rear quarter. Saying they have to blend the paint to a "natural break".. Insurance only wants to pay for repainting left rear quarter panel and not tear down of car through front bumper.

Why would they have to take the front quarter panel and front bumper off just to paint rear quarter panel?




Posted by OysterPoBoy
City of St. George
Member since Jul 2013
45552 posts
Posted on 3/13/18 at 9:59 am to
quote:

both left doors


Subtle brag.
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
76192 posts
Posted on 3/13/18 at 10:01 am to
Did you get an estimate from the Body Shop before they did the work?

Was that included in the estimate?

If you did get an estimate, did you send it to your insurance carrier before the shop commenced work?

So many questions...
Posted by shawnlsu
Member since Nov 2011
23682 posts
Posted on 3/13/18 at 10:24 am to
quote:

Did you get an estimate from the Body Shop before they did the work?

Was that included in the estimate?

If you did get an estimate, did you send it to your insurance carrier before the shop commenced work?

So many questions...


All of this.
If the body shop did more than what was authorized, tell them "tough shite" and drive away. If you didn't get an estimate and just told them to fix it no matter the cost, then you are quite dumb.
Posted by Motorboat
At the camp
Member since Oct 2007
24323 posts
Posted on 3/13/18 at 10:40 am to
quote:

If the body shop did more than what was authorized, tell them "tough shite" and drive away. If you didn't get an estimate and just told them to fix it no matter the cost, then you are quite dumb.


If this is happening to you, you probably brought your car to Owens.
Posted by Tiger Prawn
Member since Dec 2016
26340 posts
Posted on 3/13/18 at 10:53 am to
Sounds like you either didn't let your insurance company look have an adjuster do their estimate before bringing the car to the body shop...or the body shop went beyond the scope of work included in the adjuster's estimate and didn't get an approval from insurance company on supplement to initial estimate before they did the work.

If you didn't contact your insurance to send out an adjuster before you brought the car into the body shop, its your fault. If insurance did their estimate and body shop went beyond scope of that estimate without approval, then its on the body shop
Posted by TigerGman
Center of the Universe
Member since Sep 2006
14079 posts
Posted on 3/13/18 at 11:06 am to
quote:

If this is happening to you, you probably brought your car to Owens.



Bingo
Posted by Jim Rockford
Member since May 2011
106105 posts
Posted on 3/13/18 at 11:07 am to
quote:

tell them "tough shite" and drive away. 


Apparently with the left side of your car missing.
Posted by Butch Baum
Member since Oct 2007
3620 posts
Posted on 3/13/18 at 11:09 am to
Dude with the harmonica is a dirtbag. Put your seats in your car and get it the hell out of there.
Posted by Boudreaux35
BR
Member since Sep 2007
22281 posts
Posted on 3/13/18 at 11:24 am to
quote:

If this is happening to you, you probably brought your car to Owens.


Bingo


But you didn't answer the question about an estimate prior to the work.
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
59453 posts
Posted on 3/13/18 at 11:34 am to
I hope you read what the shop made you sign before starting the work.



Blending the rear door when the quarter is painted is customary when the quarter is replaced or repaired. Even removing the rear door to access the jamb where it meets the fender wouldn’t be unheard of, depending where the damages are.

Removing the front door and the fender shouldn’t be necessary with the info you gave us.
Posted by Tigerbait231
Bossier City, LA
Member since Jan 2009
574 posts
Posted on 3/13/18 at 11:54 am to
quote:

Blending the rear door when the quarter is painted is customary when the quarter is replaced or repaired.


this, everything else is the shop running up the bill. I work on the insurance side... they wont pay for it and the shop will agree to eat it. chances are they didnt do all that to begin with.
- for future reference, the rear has quarter panels, the front panels are called fenders my man. fenders in front qps in back.
Posted by TigerGman
Center of the Universe
Member since Sep 2006
14079 posts
Posted on 3/13/18 at 11:55 am to
quote:

for future reference, the rear has quarter panels, the front panels are called fenders my man. fenders in front qps in back.


Thanks
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