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Message
Amazon Prime - potentially lost order (update page 2)
Posted on 2/10/20 at 1:56 pm
Posted on 2/10/20 at 1:56 pm
It finally happened, it appears an Amazon prime order got lost.
was supposed to be delivered Thursday via USPS.
The last update available via tracking is from 5 am Thursday morning, "package transferred to local postal carrier for final delivery".
It says my package may be lost and while it may still arrive, I can request a refund or replacement now.
But the only option is to "get a refund".
If I get a refund, and the package shows up at some point, do they just re-charge my card?
Never have any issues when the Amazon van delivers it. Freaking USPS.
was supposed to be delivered Thursday via USPS.
The last update available via tracking is from 5 am Thursday morning, "package transferred to local postal carrier for final delivery".
It says my package may be lost and while it may still arrive, I can request a refund or replacement now.
But the only option is to "get a refund".
If I get a refund, and the package shows up at some point, do they just re-charge my card?
Never have any issues when the Amazon van delivers it. Freaking USPS.
This post was edited on 2/11/20 at 3:05 pm
Posted on 2/10/20 at 1:56 pm to LSUFanHouston
quote:
If I get a refund, and the package shows up at some point, do they just re-charge my card?
Hell naw, you never got it
Posted on 2/10/20 at 1:57 pm to LSUFanHouston
quote:
If I get a refund, and the package shows up at some point, do they just re-charge my card?
No.. you get the package for free. Unless something has changed with people scamming the system. That has happened to me a few times.
Posted on 2/10/20 at 1:58 pm to LSUFanHouston
Damn it's been a day. Went to Chik-fil-A for lunch and they gave me an unsweet tea instead of the sweet tea I ordered.
Repent Baws, the end is near.
Repent Baws, the end is near.
Posted on 2/10/20 at 1:58 pm to sweetwaterbilly
quote:
No.. you get the package for free. Unless something has changed with people scamming the system. That has happened to me a few times.
Gotcha. The item cost me less than $10, it's an a/v splitter and I was having trouble finding it locally so I just ordered it.
Posted on 2/10/20 at 2:04 pm to LSUFanHouston
This has happened to me several times and I’ve been SOL because amazon says it is on Usps for losing it (or because someone stole it) because it says delivered.
So I get all my stuff delivered to the amazon store now and go pick it up instead of delivered to my apt
So I get all my stuff delivered to the amazon store now and go pick it up instead of delivered to my apt
This post was edited on 2/10/20 at 2:06 pm
Posted on 2/10/20 at 2:07 pm to sweetwaterbilly
quote:
No.. you get the package for free.
Ain’t nothing free baw. When/if you get the package, do the right thing and let Amazon know. They’ll recharge you for it.
Posted on 2/10/20 at 2:07 pm to LSUFanHouston
Give it a few days. I've had packages with a Delivered status that I didn't actually receive until a few days later.
Posted on 2/10/20 at 2:07 pm to DollaChoppa
quote:
This has happened to me several times and I’ve been SOL because amazon says it is on Usps for losing it (or because someone stole it) because it says delivered
The main reason I cancelled Prime is because of how poor their customer service had gotten, especially related to delivery issues. It always seemed to be a passing the buck when they were the ones that advertised their 2-day delivery.
Posted on 2/10/20 at 2:08 pm to LSUFanHouston
This has happened to me as well. Package was lost and when I called Amazon, they refunded my money and then 4 days later, I got the package. They didnt charge me a second time.
Posted on 2/10/20 at 2:10 pm to Dawgirl
quote:
This has happened to me as well. Package was lost and when I called Amazon, they refunded my money and then 4 days later, I got the package. They didnt charge me a second time.
Did you call Amazon and tell them your package came or are you a thief?
Posted on 2/10/20 at 2:14 pm to jdd48
quote:
Give it a few days. I've had packages with a Delivered status that I didn't actually receive until a few days later.
This. I always figured USPS marks it as delivered to help their stats even if they have no intention of delivering it that day.
Posted on 2/10/20 at 2:14 pm to LSUFanHouston
When this happened to me, I called Amazon Customer Service. They were very helpful, and told me to wait at least 24 hours after it was "delivered" (in my situation, it was shown as delivered, but I never received it) then make a claim. They gave me the option to get a refund, or send me the item again. I chose for them to send me the item again, and I received it within a couple days. Bodda bing, bodda boom!
Posted on 2/10/20 at 2:16 pm to LSUFanHouston
quote:
It says my package may be lost and while it may still arrive, I can request a refund or replacement now.
I’ve had this happen to me once before. I had them ship a replacement at no extra cost to me. About one month later the original order arrived with no damage
Posted on 2/10/20 at 2:17 pm to LSUFanHouston
quote:No. I received a refund after a package failed to arrive. At first I ordered a replacement and that didn't show up either. Both packages showed up a week later so I ended up with a double order and a refund.
If I get a refund, and the package shows up at some point, do they just re-charge my card?
This post was edited on 2/10/20 at 2:18 pm
Posted on 2/10/20 at 2:19 pm to GetCocky11
quote:
This. I always figured USPS marks it as delivered to help their stats even if they have no intention of delivering it that day.
This has happened to me before, but we always get it the next day it seems.
I've never seen it just go off the grid like this.
Posted on 2/10/20 at 2:20 pm to Hightide12
quote:I called and told them I had received a double order and a refund because I was worried about being charged. They told me not to worry about it.
Ain’t nothing free baw. When/if you get the package, do the right thing and let Amazon know. They’ll recharge you for it.
Posted on 2/10/20 at 2:21 pm to Hightide12
Yes I did call them you jerk.
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