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Amazon Prime - potentially lost order (update page 2)

Posted on 2/10/20 at 1:56 pm
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37116 posts
Posted on 2/10/20 at 1:56 pm
It finally happened, it appears an Amazon prime order got lost.

was supposed to be delivered Thursday via USPS.

The last update available via tracking is from 5 am Thursday morning, "package transferred to local postal carrier for final delivery".

It says my package may be lost and while it may still arrive, I can request a refund or replacement now.

But the only option is to "get a refund".

If I get a refund, and the package shows up at some point, do they just re-charge my card?

Never have any issues when the Amazon van delivers it. Freaking USPS.

This post was edited on 2/11/20 at 3:05 pm
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
73681 posts
Posted on 2/10/20 at 1:56 pm to
quote:


If I get a refund, and the package shows up at some point, do they just re-charge my card?


Hell naw, you never got it
Posted by sweetwaterbilly
Member since Mar 2017
19351 posts
Posted on 2/10/20 at 1:57 pm to
quote:

If I get a refund, and the package shows up at some point, do they just re-charge my card?


No.. you get the package for free. Unless something has changed with people scamming the system. That has happened to me a few times.
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
59678 posts
Posted on 2/10/20 at 1:57 pm to
What was the product?
Posted by SuperflyLSU
Baton Rouge
Member since Jan 2014
970 posts
Posted on 2/10/20 at 1:58 pm to
Damn it's been a day. Went to Chik-fil-A for lunch and they gave me an unsweet tea instead of the sweet tea I ordered.

Repent Baws, the end is near.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37116 posts
Posted on 2/10/20 at 1:58 pm to
quote:

No.. you get the package for free. Unless something has changed with people scamming the system. That has happened to me a few times.


Gotcha. The item cost me less than $10, it's an a/v splitter and I was having trouble finding it locally so I just ordered it.
Posted by oVo
Member since Dec 2013
11805 posts
Posted on 2/10/20 at 1:58 pm to
Fleshlight
Posted by DollaChoppa
I Simp for ACC
Member since May 2008
84774 posts
Posted on 2/10/20 at 2:04 pm to
This has happened to me several times and I’ve been SOL because amazon says it is on Usps for losing it (or because someone stole it) because it says delivered.

So I get all my stuff delivered to the amazon store now and go pick it up instead of delivered to my apt
This post was edited on 2/10/20 at 2:06 pm
Posted by Hightide12
Member since Nov 2012
2730 posts
Posted on 2/10/20 at 2:07 pm to
quote:


No.. you get the package for free.

Ain’t nothing free baw. When/if you get the package, do the right thing and let Amazon know. They’ll recharge you for it.
Posted by jdd48
Baton Rouge
Member since Jan 2012
22120 posts
Posted on 2/10/20 at 2:07 pm to
Give it a few days. I've had packages with a Delivered status that I didn't actually receive until a few days later.
Posted by The Spleen
Member since Dec 2010
38865 posts
Posted on 2/10/20 at 2:07 pm to
quote:

This has happened to me several times and I’ve been SOL because amazon says it is on Usps for losing it (or because someone stole it) because it says delivered



The main reason I cancelled Prime is because of how poor their customer service had gotten, especially related to delivery issues. It always seemed to be a passing the buck when they were the ones that advertised their 2-day delivery.
Posted by Dawgirl
Member since Oct 2015
6132 posts
Posted on 2/10/20 at 2:08 pm to
This has happened to me as well. Package was lost and when I called Amazon, they refunded my money and then 4 days later, I got the package. They didnt charge me a second time.
Posted by Hightide12
Member since Nov 2012
2730 posts
Posted on 2/10/20 at 2:10 pm to
quote:

This has happened to me as well. Package was lost and when I called Amazon, they refunded my money and then 4 days later, I got the package. They didnt charge me a second time.


Did you call Amazon and tell them your package came or are you a thief?
Posted by GetCocky11
Calgary, AB
Member since Oct 2012
51301 posts
Posted on 2/10/20 at 2:14 pm to
quote:

Give it a few days. I've had packages with a Delivered status that I didn't actually receive until a few days later.


This. I always figured USPS marks it as delivered to help their stats even if they have no intention of delivering it that day.
Posted by Homey the Clown
Member since Feb 2009
5717 posts
Posted on 2/10/20 at 2:14 pm to
When this happened to me, I called Amazon Customer Service. They were very helpful, and told me to wait at least 24 hours after it was "delivered" (in my situation, it was shown as delivered, but I never received it) then make a claim. They gave me the option to get a refund, or send me the item again. I chose for them to send me the item again, and I received it within a couple days. Bodda bing, bodda boom!
Posted by Miketheseventh
Member since Dec 2017
5777 posts
Posted on 2/10/20 at 2:16 pm to
quote:

It says my package may be lost and while it may still arrive, I can request a refund or replacement now.

I’ve had this happen to me once before. I had them ship a replacement at no extra cost to me. About one month later the original order arrived with no damage
Posted by northshorebamaman
Cochise County AZ
Member since Jul 2009
35501 posts
Posted on 2/10/20 at 2:17 pm to
quote:

If I get a refund, and the package shows up at some point, do they just re-charge my card?
No. I received a refund after a package failed to arrive. At first I ordered a replacement and that didn't show up either. Both packages showed up a week later so I ended up with a double order and a refund.

This post was edited on 2/10/20 at 2:18 pm
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37116 posts
Posted on 2/10/20 at 2:19 pm to
quote:

This. I always figured USPS marks it as delivered to help their stats even if they have no intention of delivering it that day.


This has happened to me before, but we always get it the next day it seems.

I've never seen it just go off the grid like this.
Posted by northshorebamaman
Cochise County AZ
Member since Jul 2009
35501 posts
Posted on 2/10/20 at 2:20 pm to
quote:

Ain’t nothing free baw. When/if you get the package, do the right thing and let Amazon know. They’ll recharge you for it.
I called and told them I had received a double order and a refund because I was worried about being charged. They told me not to worry about it.
Posted by Dawgirl
Member since Oct 2015
6132 posts
Posted on 2/10/20 at 2:21 pm to
Yes I did call them you jerk.
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