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Amazon's billing for Credit Cards is terrible
Posted on 9/3/20 at 12:58 pm
Posted on 9/3/20 at 12:58 pm
Does anyone else have an issue with this? I use amazon for some small business purchases and frankly should probably track my private purchases better too. But as an example I ordered 3 items together $25.90, $29.99, and $12.98. The amazon invoice was for $69.71 the total, so you'd expect your CC bill to show $69.71 right? No, I had one for $43.81 on Aug 3 and one for $25.90 on Aug 1.
So they grouped 2 of 3 items I guess that had tax, and the other item without tax. But why the hell would you send me an "invoice" that has all 3 together?
Rant over, just can't believe they don't get tons of complaints for this from responsible bill payers.
So they grouped 2 of 3 items I guess that had tax, and the other item without tax. But why the hell would you send me an "invoice" that has all 3 together?
Rant over, just can't believe they don't get tons of complaints for this from responsible bill payers.
5
Posted on 9/3/20 at 1:03 pm to baldona
Yeah it’s a pain. But thy don’t charge until it ships which can be advantageous in some scenarios
Posted on 9/3/20 at 1:12 pm to Brettesaurus Rex
quote:
Yeah it’s a pain. But thy don’t charge until it ships which can be advantageous in some scenarios
I get that, but then why not change your order and "invoice" to reflect that? They could have an order page where it shows your orders grouped as you made them, then a statement page where it shows what they charged you for.
Having to manually split up your orders to determine a statement charge is absurd in 2020.
Posted on 9/3/20 at 1:39 pm to baldona
Posted on 9/3/20 at 2:06 pm to baldona
I have gotten to where I just do a separate order for each item instead of trying to combine them. They still combine when they ship to me, but it makes it easier for me to reconcile my CC statements.
Posted on 9/3/20 at 2:47 pm to baldona
Their billing, I believe, is based on who is fufilling the order... is it coming directly from Amazon, or via one of their marketplace suppliers.
Posted on 9/3/20 at 4:34 pm to baldona
Yea, I buy about 8k a month from amazon for my business. I hate reconciling the bills.
I don't have any problem with them charging as they ship and splitting up the invoices to separate charges.
I DO HOWEVER have a problem with the fact that there is no way to search for the charge amounts and the main directory ONLY shows the total order amount.
I don't have any problem with them charging as they ship and splitting up the invoices to separate charges.
I DO HOWEVER have a problem with the fact that there is no way to search for the charge amounts and the main directory ONLY shows the total order amount.
Posted on 9/3/20 at 7:38 pm to Pendulum
quote:I just looked at some random orders from Amazon charged to my bank account. And if I search those amounts in my email, it shows me the receipt, and a link to the order. In addition, I can find the charge, whether they billed the grouped the items in an order together or separately.
I DO HOWEVER have a problem with the fact that there is no way to search for the charge amounts and the main directory ONLY shows the total order amount.
In other words, I think Amazon’s emailed receipts may address your issue if it’s not resolved on their order page.
Posted on 9/4/20 at 10:28 am to LSU6262
quote:
LSU6262
Thank you. I've looked for this over and over, I see it now.
Its still not nearly as fluid as it should be though. No reason to essentially hide the CC transactions on the very bottom of the page. I'm not sure why anyone cares what their total "invoice" is when in reality your CC statement totals are going to be different.
There's no reason to group your orders together by how they are placed if you are going to bill them out on when they shipped as far as I can tell. They should simply list in 2 ways, when billed/ shipped and when ordered.
Posted on 9/5/20 at 7:02 pm to baldona
Yeah, Amazon has no idea what they're doing.
Their business model is terrible!
Their business model is terrible!
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