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Amazon Prime Store Card Sucks

Posted on 8/14/18 at 10:27 am
Posted by BulldogXero
Member since Oct 2011
9764 posts
Posted on 8/14/18 at 10:27 am
Paid my balance yesterday. This morning they drafted the balance plus a random 32 dollars from my account. Looks like automatic payment was inadvertently set up at some point to debit my account for the min balance on the due date.

I don't remember setting this up, but they can only send me a refund check through the main in 2-3 weeks time
Posted by Shepherd88
Member since Dec 2013
4585 posts
Posted on 8/14/18 at 10:31 am to
Did you set up a subscription for a certain product?
Posted by lynxcat
Member since Jan 2008
24149 posts
Posted on 8/14/18 at 10:32 am to
This sounds like user error and not the fault of Amazon.
Posted by BulldogXero
Member since Oct 2011
9764 posts
Posted on 8/14/18 at 10:41 am to
quote:

This sounds like user error and not the fault of Amazon.


I can't find when I would have done it. I didn't have the problem last month, and I paid on the same day. Not saying I didn't set it up, but I don't think I did it conscientiously.

Why does it take 1 day for them to take too much money from you but 2-3 weeks for them to give it back?
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 8/14/18 at 12:09 pm to
quote:

This sounds like user error and not the fault of Amazon.


Same. I also have an Amazon Store Card and this has never happened to me.
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
27068 posts
Posted on 8/14/18 at 9:47 pm to
If being out $32 for a couple of weeks breaks you, you need to reexamine your finances
Posted by tirebiter
7K R&G chile land aka SF
Member since Oct 2006
9207 posts
Posted on 8/15/18 at 4:38 pm to
quote:

Paid my balance yesterday. This morning they drafted the balance plus a random 32 dollars from my account. Looks like automatic payment was inadvertently set up at some point to debit my account for the min balance on the due date.

I don't remember setting this up, but they can only send me a refund check through the main in 2-3 weeks time




I don't know about all that, but I have called Synchrony 3x about never receiving text alerts I have set multiple times and they say try the same damn thing again, which doesn't fix a damn thing and that is on the Verizon network. That has been my only issue with Synchrony.

Well, that and the TransUnion FICO score they update monthly is 170 points lower than both Experian and Equifax versions used by other lenders. Took TransUnion 7+ months to add/include a new car loan from December in their report, I sent them proof of their ineptitude and f-ups Monday and to get that shite back up to 830.
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