Started By
Message

Vivint Home Security

Posted on 6/20/20 at 3:53 pm
Posted by TheDeathValley
New Orleans, LA
Member since Sep 2010
17156 posts
Posted on 6/20/20 at 3:53 pm
Has anybody used them before? We currently use ADT and they are offering a decent package for the same price.
Posted by Bawcephus
Member since Jul 2018
2747 posts
Posted on 6/20/20 at 4:57 pm to
NOOOOOOOOOOOO!

I can't advise against it more.


Get a ring system and pay $100 a year.

Posted by LSUtigerME
Walker, LA
Member since Oct 2012
3795 posts
Posted on 6/20/20 at 5:07 pm to
There’s a ton of complaints about Vivint as well as some super satisfied customers. It’s a very weird dynamic.

Most complaints seem centered around their marketing tactics and contracts. Based on what I’ve heard, I’d steer clear of them.
Posted by Mr. Blutarski
Hattiesburg, MS
Member since Oct 2012
1756 posts
Posted on 6/20/20 at 7:47 pm to
We have them. We bought a house 3 months ago and the system and cameras were already installed. Can lock/unlock all doors and change the thermostat via the app. Been happy so far for $49/month with no contract.
Posted by East Coast Band
Member since Nov 2010
62765 posts
Posted on 6/20/20 at 7:54 pm to
Just note that there are easy DIY security systems, both professionally monitored and not, that are much cheaper

I have Frontpoint. It’s $49/month full monitoring with Ring like doorbell cameras, etc

That’s not on the cheap end, but their equipment only cost several hundred dollars, once they gave me a decent discount
Posted by b-rab2
N. Louisiana
Member since Dec 2005
12576 posts
Posted on 6/21/20 at 8:41 am to
contract is terrible.. I'm paying on one where I'm not even using the service.. i can't get out of it.
Posted by bbvdd
Memphis, TN
Member since Jun 2009
24979 posts
Posted on 6/21/20 at 11:22 am to
Their salesmen are the worst.

We had one come to my neighborhood several years ago and the guy basically camped out in his car in the neighborhood for 5 days. After the 3rd or 4th time of him coming to my house, I lost it on the guy to the point of the sheriff coming to my house.
I explained what was happening and he was basically like, “yeah, I’d have done the same thing”.
Posted by TheDeathValley
New Orleans, LA
Member since Sep 2010
17156 posts
Posted on 6/21/20 at 5:40 pm to
Thanks for the advice guys, we are going to tell them thanks but no thanks. I’ll just s tick with ADT for now.
Posted by Bawcephus
Member since Jul 2018
2747 posts
Posted on 6/21/20 at 9:14 pm to
why not tell ADT to take a hike and get Ring?

they are raping you too.
Posted by barbapapa
Member since Mar 2018
3199 posts
Posted on 6/22/20 at 12:20 am to
Pretty strange company. Didn’t have the worst experience but can’t say I recommend them
Posted by Adam4848
LA
Member since Apr 2006
18957 posts
Posted on 6/22/20 at 8:05 am to
quote:

We have them. We bought a house 3 months ago and the system and cameras were already installed. Can lock/unlock all doors and change the thermostat via the app. Been happy so far for $49/month with no contract.


Same. Bought a house with everything already installed. We just pay $45 a month. I like it.
Posted by LSU1SLU
Member since Mar 2013
7078 posts
Posted on 6/22/20 at 8:19 am to
Stay the frick away. They pay for reviews. I bought a house with it already installed and they tried charging me 2 grand for new equipment. They are essentially a scam with equipment. You can’t cancel. I barely got out of it.
Posted by BlackPot
Member since Oct 2016
2060 posts
Posted on 6/22/20 at 8:23 am to
We have it, no issues so far. Been a year of so so far.
Posted by Adam4848
LA
Member since Apr 2006
18957 posts
Posted on 6/22/20 at 8:30 am to
quote:

Stay the frick away. They pay for reviews. I bought a house with it already installed and they tried charging me 2 grand for new equipment. They are essentially a scam with equipment. You can’t cancel. I barely got out of it.


They tried to do the same to me but a little forceful action on my part along with getting them to sign a month to month contract and everything's been great since.
Posted by Boudreaux35
BR
Member since Sep 2007
21449 posts
Posted on 6/22/20 at 10:05 am to
quote:

Their salesmen are the worst.


THIS!

And their customer service is horrible also.
Posted by TheDeathValley
New Orleans, LA
Member since Sep 2010
17156 posts
Posted on 6/22/20 at 3:49 pm to
quote:

why not tell ADT to take a hike and get Ring?



How does ring work, thought it was a doorbell?
Posted by tenderfoot tigah
Red Stick
Member since Sep 2004
10398 posts
Posted on 6/22/20 at 6:18 pm to
Worst company I've dealt with in my life possibly. I sold my house and still couldn't get out of the contract. I was living with my mom while I saved and built a new home.

I even tried telling them I died and couldn't get out of the contract.
Posted by mctiger1985
Baton Rouge
Member since Oct 2009
3693 posts
Posted on 6/22/20 at 7:05 pm to
Ring is $100 a year for monitoring and unlimited camera recording. They offer wireless contact sensors and motion sensors as well as smoke alarms and leak detectors. DIY install.
Posted by IBeenYeetin
Member since Sep 2019
269 posts
Posted on 6/22/20 at 8:09 pm to
I literally just had a Vivint rep show up at my door 20 minutes ago trying to get me to switch from ADT. Funny thing is, he's the same guy who sold me my ADT setup. Ironically, I read this thread 10 minutes before he got here, told him I'd get back to him if interested. Kind of odd for someone to make a sales call this late
Posted by Bawcephus
Member since Jul 2018
2747 posts
Posted on 6/22/20 at 9:14 pm to
quote:

told him I'd get back to him if interested


he'll be back. they only understand a hard no and implication of bodily harm should they return.

first pageprev pagePage 1 of 2Next pagelast page

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookTwitterInstagram