**Updated 3/16** How much cleanup should be expected after tile demolition?

We hired assured flooring and I’m trying to figure out if the guys did a really shoddy job or if they didn’t properly inform us. The guys were pretty nonchalant about covering things when I asked, but I placed tarps on our countertops and along a wall to be safe.

We were out of town when demo/installation happened a literally EVERYTHING in our house is covered in dust. Including the second floor (where no demo took place). It’s all over the walls, in the room past where I placed the tarp, and even inside our cabinets.

We have to clean every single surface, dish, food item in our pantry, etc and I’m pretty livid that they didn’t set our expectations accordingly.

Am I overreacting, or is this a bad demo job? Our contract stated that customers “should expect work area needing further cleaning once we finish project”. To me this sounds like it should just be the room being demoed and some immediate connecting areas. Not the ENTIRE house.

ETA: I talked with their customer service team yesterday and sent them pics, and they agree that the amount of debris scattered across the house is completely unacceptable. We did a 60% downpayment upfront, and they won't make us pay the remainder 40% to make up for the hassle. An oven that they moved was damaged as well during the renovation, and they're agreeing to pay the costs for that too.

So yes our house is still a disaster, but this definitely helps ease things moving forward.