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pwejr88
LSU Fan
Friend of Bill W.
Member since Apr 2007
31952 posts

Ring floodlight camera. Light wont go off.
Had two of them installed today. One went to an existing spot connected to a light switch in the garage. The second one was installed 20 feet from it and wires ran back to the first for power.

The second Ring spotlight won’t ever turn off. I have the motion zones set and sensitivity turned down. It just stays on all night while the other goes on and off with motion like it’s supposed to. What’s causing this?


STLhog
Arkansas Fan
Nashville, TN
Member since Jan 2015
11127 posts

re: Ring floodlight camera. Light wont go off.
Just call Ring as well.

They'll likely just send you a new one. They're pretty easy to work with if you've made a big purchase.


jbgleason
LSU Fan
BTR, suck it all you haters
Member since Mar 2012
14530 posts
 Online 

re: Ring floodlight camera. Light wont go off.
Most of those lights have a setting for constant on. I would double check the switches.


HailToTheChiz
Auburn Fan
Back in Auburn
Member since Aug 2010
37185 posts

re: Ring floodlight camera. Light wont go off.
quote:

I would double check the switches.


and the app.

i think there are a couple places that have on/off toggles etc


pwejr88
LSU Fan
Friend of Bill W.
Member since Apr 2007
31952 posts

re: Ring floodlight camera. Light wont go off.
Yeah unfortunately I’ve done that. All the settings are accurate


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pwejr88
LSU Fan
Friend of Bill W.
Member since Apr 2007
31952 posts

re: Ring floodlight camera. Light wont go off.
Ring sent a new one.

It was installed.

It’s still doing it. What gives? Has to be something with running the new wires to the exiting floodlight, right?


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pwejr88
LSU Fan
Friend of Bill W.
Member since Apr 2007
31952 posts

re: Ring floodlight camera. Light wont go off.
Bump


baldona
Auburn Fan
Florida
Member since Feb 2016
13171 posts

re: Ring floodlight camera. Light wont go off.
Have you tried swapping the original with the second? That would 100% confirm it’s the wiring. I’ve been sent faulty parts before is all.

So you are saying it’s always on, or you can manually turn it off?

ETA: I gotta assuming you babe the wiring messed up if you can manually turn it off.
This post was edited on 10/25 at 7:56 pm


pwejr88
LSU Fan
Friend of Bill W.
Member since Apr 2007
31952 posts

re: Ring floodlight camera. Light wont go off.
I can manually turn it off through the app but within one second, it turns back on.


baldona
Auburn Fan
Florida
Member since Feb 2016
13171 posts

re: Ring floodlight camera. Light wont go off.
Is it possible something is kicking the sensor on? A branch or plant moving may be kicking on the sensor? So it’s actually working properly.


pwejr88
LSU Fan
Friend of Bill W.
Member since Apr 2007
31952 posts

re: Ring floodlight camera. Light wont go off.
I thought of that.
I have the motion zone turned away.
And also, I toggled the light off and it came back on, about 60 times over the course of three calm nights.


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