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Posted on 1/25/24 at 7:51 am to WB Davis
Our 10-year-old Navien developed a leak that can't be traced to the usual sources.
Their telephone tech rep suggested that it's likely a heat exchanger cracked by the recent cold temperatures.
He suggested we have a local service contractor verify this.
A replacement heat exchanger (no labor) costs around $900.
Was bummed until I saw that Navien has a 15-year warranty on that part.
Wow.
Their telephone tech rep suggested that it's likely a heat exchanger cracked by the recent cold temperatures.
He suggested we have a local service contractor verify this.
A replacement heat exchanger (no labor) costs around $900.
Was bummed until I saw that Navien has a 15-year warranty on that part.
Wow.
This post was edited on 1/25/24 at 7:52 am
Posted on 1/25/24 at 11:10 am to WB Davis
12 years with a Rheem so far. It lives outside in the elements. I do maintain it though. Every year I flush it with a pump and a vinegar/water mix. You ought to see the crap that comes out of it.
Posted on 1/25/24 at 1:30 pm to WB Davis
6 years on a Rinnai here with no issues. I do descale it every year per the manufacturer instructions. Which is only use food grade white vinegar for about an hour once a year and clean out the intake filter.
Really simple to service. Father in law has a Rinnai that is going on 15 years, with only doing the same maintenance.
It does seem like one of those things, it will probably last longer than a tank if you service it regularly. However if you don't the sediment build up would kill them fairly quickly.
Really simple to service. Father in law has a Rinnai that is going on 15 years, with only doing the same maintenance.
It does seem like one of those things, it will probably last longer than a tank if you service it regularly. However if you don't the sediment build up would kill them fairly quickly.
This post was edited on 1/25/24 at 1:31 pm
Posted on 1/25/24 at 10:15 pm to WB Davis
My plumber only installs Navien.
I have a tankless in my house. It’s 7 years old.
I have a tankless in my house. It’s 7 years old.
Posted on 1/26/24 at 4:21 pm to WB Davis
Our Navien has been very reliable, except a circulation pump air vent (that's easy to replace and costs only $13 on Amazon) fails every 3 years - likely due to hard water.
When the vent fails it causes what looks like multiple leaks coming from different ports under the cabinet.
The problem is usually easy to spot, but this time the vent leak wasn't visible from the front so it cost us a plumber service call to track down.
Should have been able to spot this myself.

When the vent fails it causes what looks like multiple leaks coming from different ports under the cabinet.
The problem is usually easy to spot, but this time the vent leak wasn't visible from the front so it cost us a plumber service call to track down.
Should have been able to spot this myself.

This post was edited on 1/26/24 at 4:52 pm
Posted on 1/26/24 at 9:29 pm to UltimaParadox
quote:
6 years on a Rinnai here with no issues. I do descale it every year per the manufacturer instructions. Which is only use food grade white vinegar for about an hour once a year and clean out the intake filter.
This still sounds like maintenance not required by a tank.
If homeowners have no problem waiting 30-45 seconds for hot water with their tank and never have a hot water shortage, safe to say a tankless water heater is probably not worth the added cost and maintenance?
Posted on 1/27/24 at 7:28 am to Willie Stroker
quote:Conventional water heaters are heavy, require annual flushing through the drain valve to remove scale and rust, and can create a massive flood when they fail.
If homeowners have no problem waiting 30-45 seconds for hot water with their tank and never have a hot water shortage, safe to say a tankless water heater is probably not worth the added cost and maintenance?
There are pros and cons to each, but for installation in an upstairs attic I prefer our single, high-BTU tankless unit that replaced two heavier tank heaters.
Posted on 1/27/24 at 9:13 am to Willie Stroker
quote:
homeowners have no problem waiting 30-45 seconds for hot water with their tank and never have a hot water shortage, safe to say a tankless water heater is probably not worth the added cost and maintenance?
Pros and cons to both. I did replace two electric tanked hot water heaters with one tankless gas. The savings were pretty substantial. Granted the electric heaters were over 20 years old. So obviously not really and apples to apples comparison.
If you actually drained and serviced your tank water heaters. Servicing the tankless is far simpler. However, I do think it is more critical to service your tankless.
Posted on 1/27/24 at 5:20 pm to WB Davis
Garbage products. Just flush your tank every 6 months on a normal water heater dont put the thing in your attic
Posted on 1/27/24 at 9:49 pm to WB Davis
I didn’t consider filtering my water at the water heater inlet. We’ve got rust in the pipes from the town service and a filter like that will cut out half the rust. I have no idea where my water inlet is at my new place and I’m afraid it’s under the house, which is on brick piers. The airway holes are way too small for me to get it so it’s almost impossible to get it on the main inlet
This post was edited on 1/27/24 at 9:55 pm
Posted on 1/28/24 at 10:58 am to Gee Grenouille
quote:Our filter serves just the tankless water heater. It's mounted directly under the water heater and shares the same drip pan.
I didn’t consider filtering my water at the water heater inlet.
Mounting the filter over the drip pan is useful because the housing has a pressure discharge button you push before opening the housing to change the element.
The discharged water flows over the outside of the housing, into the drip pan.
Amazon sells a huge range of housings that fit standard 10" x 4.5" filter elements.
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