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re: Who here has worked at a chain restaurant/what was precooked/frozen?

Posted on 6/13/17 at 12:54 pm to
Posted by 314stunna
NYC
Member since Aug 2015
835 posts
Posted on 6/13/17 at 12:54 pm to
quote:

I worked at Chimes back in the day and never signed an NDA, ask me anything


What was your favorite dish or what did people who work there consider the best dish? Any sleeper menu items we should know about?
Posted by mouton
Savannah,Ga
Member since Aug 2006
28276 posts
Posted on 6/13/17 at 1:10 pm to
quote:

Spot on. Mouton can defend the frozen or premade claims, but that doesn't make Olive Garden good.


Olive Garden is terrible but they do actually cook the food .
Posted by cgrand
HAMMOND
Member since Oct 2009
38785 posts
Posted on 6/13/17 at 1:28 pm to
quote:

Olive Garden is terrible but they do actually cook the food .


thats worse
Posted by Caplewood
Atlanta
Member since Jun 2010
39156 posts
Posted on 6/13/17 at 1:42 pm to
Nope. I don't give a frick about whether or not Olive Garden makes their own fricking alfredo sauce. And I don't understand why you have to make the exact same thread over and fricking over month after month.
This post was edited on 6/13/17 at 1:46 pm
Posted by mouton
Savannah,Ga
Member since Aug 2006
28276 posts
Posted on 6/13/17 at 1:44 pm to
quote:

thats worse


It is pretty bad. Sadly people go crazy over it. Same with Red Lobster.
Posted by Box Geauxrilla
Member since Jun 2013
19118 posts
Posted on 6/13/17 at 1:52 pm to
quote:

What was your favorite dish or what did people who work there consider the best dish?


BBQ shrimp poboy was my favorite.

A lot of people liked the wings, although they're just tossed in Franks Red Hot

Chimes club sandwich is tasty as well.
This post was edited on 7/12/17 at 10:58 am
Posted by mouton
Savannah,Ga
Member since Aug 2006
28276 posts
Posted on 6/13/17 at 1:55 pm to
quote:

BBQ shrimp poboy was my favorite.


When I had the bbq shrimp there it was a cream type sauce . Was not bad but unlike any traditional bbq shrimp I have ever had.
Posted by Jones
Member since Oct 2005
90511 posts
Posted on 6/13/17 at 1:59 pm to
quote:



A lot of employees liked the wings, although they're just tossed in Franks Red Hot


That's the best sauce to do it in

Coincidentally they have the best wings in the city imo
Posted by TejasHorn
High Plains Driftin'
Member since Mar 2007
10931 posts
Posted on 6/13/17 at 2:02 pm to
As far as handling/cleanliness it depends heavily on the manager. I worked for neat freaks and the opposite and it showed in the health inspection.

If the manager is out asking customers how things are, it's a good sign.
This post was edited on 6/13/17 at 2:03 pm
Posted by Box Geauxrilla
Member since Jun 2013
19118 posts
Posted on 6/13/17 at 2:19 pm to
quote:

When I had the bbq shrimp there it was a cream type sauce


Spicy garlic butter reduction
Posted by ConfusedHawgInMO
Member since Apr 2014
3495 posts
Posted on 6/13/17 at 2:21 pm to
quote:

i would skip the meal before i'd eat at olive garden


Dude not every meal needs to produce a culinary orgasm. A lot of folks want to know what they are getting and will sacrifice the possibility of better value or quality for a known commodity. Hell nobody had better country cookin than my grandma but I'll still settle for the Cracker Barrel at the next exit once in awhile.
Posted by mouton
Savannah,Ga
Member since Aug 2006
28276 posts
Posted on 6/13/17 at 2:40 pm to
quote:

Spicy garlic butter reduction


This looked like it had heavy cream in it.
Posted by stoms
Coastal
Member since May 2012
1729 posts
Posted on 6/13/17 at 3:47 pm to
Life long restaurant biz guy who has done the chain grind for years so I'm pretty qualified to answer this. There is a huge variance in chains. Your low-end chains like Applebees and Ocharley's dont do a ton of real cooking. A lot is pre-packaged as a means to achieve consistency. People bang on these places for sucking but you have to know what you're getting in to. If I go to Applebees, I'm getting a $10 sandwich and a beer and it's fine. If you go to Applebees and get a steak or pasta dish and aren't satisfied with the quality, you need your head examined. Of course it's going to be low-end.

Not all chains are shitty. For example, I worked at Logan's Roadhouse years back and that is a quality chain. They employ a butcher who has his own walk-in cooler in the back with all butcher equipment. They hand cut 100% of their steaks and grind their own chuck. Fun fact: they have good burgers partly because they use all the scrap from the steaks in the hamburger. You cannot compare it to a prime steakhouse but it you want a quality hand-cut choice steak, it's a good place. My only beef with them is they use pre-made salad dressing. It's Ken's so it isn't bad but it's too easy to make yourself.

Now the biggest thing about chains and any restaurant known to man is how it's operated. You can have the best menu and buy all the best stuff but if it's not ran well it will suck. A very well run chain will leave you more satisfied than a shitty ran local joint. General rule of thumb, if a local joint has been running and busy for a decade plus, it's good. If a chain is a manager training store, it's probably the gold standard in its region.

Posted by stoms
Coastal
Member since May 2012
1729 posts
Posted on 6/13/17 at 3:49 pm to
Another quick semi-related gripe is when someone who isn't in the food business but tries to act like they know wtf they are talking about say something like, "they just use the sysco crap". Sysco, or any other food purveyor, have good shite and cheap shite. The quality of the product bought is not indicative of the purveyor, it's indicative of the buyer.
Posted by Caplewood
Atlanta
Member since Jun 2010
39156 posts
Posted on 6/13/17 at 3:55 pm to
Ya we got invited out to the Sysco distribution center for them to pitch us on their services, I was pretty damn impressed by their imperial(I think is what it was called) line of specialty goods. They could get nearly anything and everything that we sourced from multiple "higher end" purveyors. Was also very impressed with their facilities and attention to detail with their produce and proteins.
Posted by mouton
Savannah,Ga
Member since Aug 2006
28276 posts
Posted on 6/13/17 at 3:57 pm to
quote:

They employ a butcher who has his own walk-in cooler in the back with all butcher equipment


Texas Roadhouse does the same. They also make nearly their entire menu from scratch including salad dressings.
Posted by mouton
Savannah,Ga
Member since Aug 2006
28276 posts
Posted on 6/13/17 at 4:04 pm to
quote:

stoms


Where all have you worked?
Posted by stoms
Coastal
Member since May 2012
1729 posts
Posted on 6/13/17 at 4:22 pm to
First job was mom and pops restaurants at 15 yrs old. Was trained to do everything. At 18 got first serving job at Applebee's. Was also trained to expo and became FOH trainer. Moved to Ocharley's at 20 and served until I turned 21, then bartender. College mixed in next few gigs; transferred schools so had a few job changes. Bartended a bar bar. Served and then bartended Logan's roadhouse. Served Red Lobster. Worked kitchen at a Sports Bar as 2nd job. Served fine dining at a South American seafood restaurant. Next job I managed, sautéed, and worked as a baker for a mom and pop place. Now GM of local joint that jams that I'll take over totaly one day (hopefully). I'm leaving some stuff out here and there like trainer and shift leader gigs but you get the gist. I'm 33 and been in the biz for 18 years.
Posted by GynoSandberg
Member since Jan 2006
72015 posts
Posted on 6/13/17 at 5:42 pm to
quote:

Ya we got invited out to the Sysco distribution center for them to pitch us on their services, I was pretty damn impressed by their imperial(I think is what it was called) line of specialty goods. They could get nearly anything and everything that we sourced from multiple "higher end" purveyors. Was also very impressed with their facilities and attention to detail with their produce and proteins.



Yep

Was just talking to a Sysco guy today, they can get everything from gulf seafood to soft shell crabs from Maryland. And like you said, their specialty goods are impressive. Ive bought their prime beef cuts before for personal consumption, they are excellent.
Posted by stoms
Coastal
Member since May 2012
1729 posts
Posted on 6/13/17 at 5:55 pm to
They have a chef that will help with menu development too. Pretty sweet demo kitchen at the one in my area.
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