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Message
re: Showing up at a restaurant,minutes after posted closing time.
Posted on 5/29/11 at 1:24 am to DanglingFury
Posted on 5/29/11 at 1:24 am to DanglingFury
Once my barber flips the open sign, all bets are off.
Been going there for 20+ years and I was 1 minute after and he had a guy in the chair and he said nope.
Which by the way, I agree with. The dude is 123 years old so he has to be exhausted by the time he closes.
I only stopped because he still had the open sign up, but by the time I parked and walked up, he had flipped it.
Been going there for 20+ years and I was 1 minute after and he had a guy in the chair and he said nope.
Which by the way, I agree with. The dude is 123 years old so he has to be exhausted by the time he closes.
I only stopped because he still had the open sign up, but by the time I parked and walked up, he had flipped it.
0
Posted on 5/29/11 at 2:16 am to TIGER2
quote:
C.What would you do?
As a customer, you should not show up to a restaurant during closing time.. even a few minutes before.
It's shitty. I give waitstaff a lot of hell for being whiny sometimes, but making anyone stay past their scheduled time is rude.
Many restaurant workers are students, some even high schoolers. They need to GTFO when they can.
As far as IF someone does it, what do you do as a business owner? I guess you do what you can to make the customer happy
Posted on 5/29/11 at 2:19 am to Golfer
quote:
They don't kick people out that are there at closing time. Do they?
It's always been my understanding that the posted hours are when they stop seating people. Once those people leave, they clean up and leave. So yes, they are serving people after closing time, but they are not seating/serving NEW people after closing time.
Posted on 5/29/11 at 8:01 am to LouisianaLady
Just like another poster said, I will not enter a restaurant to sit down within 30 minutes of closing. I'll call in a pickup order, though.
Most of my worst dining experiences have been when entering a restaurant during that dreaded last half-hour.
The reason is that like most SIn workers, I hate people. All people are stupid.
Most of my worst dining experiences have been when entering a restaurant during that dreaded last half-hour.
The reason is that like most SIn workers, I hate people. All people are stupid.
Posted on 5/29/11 at 8:07 am to TIGER2
quote:
Showing up at a restaurant,minutes after posted closing time.
What should the restaurant do.
A.Sorry,we closed one minute ago.
B.Come on in,the kitchen won`t mind.
C.What would you do?
I think it's highly disrespectful and inconsiderate to show up late and expect the restaurant to bang out food for four people or so. I just think that it's about either having class or not. Putting people out when they've well begun to tear down and clean up after pulling a double for example is just wrong. I think people need to have a little more empathy and a lot less selfishness.
Posted on 5/29/11 at 8:10 am to Mike da Tigah
quote:
I think it's highly disrespectful and inconsiderate to show up late and expect the restaurant to bang out food for four people or so. I just think that it's about either having class or not. Putting people out when they've well begun to tear down and clean up after pulling a double for example is just wrong. I think people need to have a little more empathy and a lot less selfishness.
This.
Posted on 5/29/11 at 9:33 am to LuckySo-n-So
quote:
The reason is that like most SIn workers, I hate people. All people are stupid.
This is my favorite response.
And I agree, from working in the industry, I will never go somewhere within 30 minutes of closing time.
I understand where Golfer is coming from, but he's obviously never worked in the industry. From the outside it seems like no big deal. And it's one thing if you're still somewhat busy. But when everything is winding down, it's just completely inconsiderate. Your server will be more occupied with working on their closing duties than making sure your drinks are filled. They likely don't care what kind of tip they get at that point.
There are 24 hour places to serve people who want to eat that late.
At what point after the posted closing time is the real cutoff?
Posted on 5/29/11 at 9:37 am to Golfer
quote:
Problem is restaurants and their kitchen are usually lazy and would rather leave than get paid more...
Yeah, you're right. That $30 check for a couple that walks in 2 minutes before close REALLY helps keep the lights on.
A restaurant is losing money every, single evening from the end of the dinner rush to close. Overhead is high because of all the people needed to break down stations, clean up and prep items for the following day. In order for the restaurant to "make more money" on a late group, it would need to be a helluva lot more people than you and your wife walking in at 2 minutes before close.
Posted on 5/29/11 at 9:41 am to OPR
Happened to me many times when I was a waiter. One thing is you lower the AC so that it's really cold. That way they don't camp out.
Posted on 5/29/11 at 9:57 am to TIGER2
quote:
Showing up at a restaurant,minutes after posted closing time.
Anyone who does this is a douche-bag or a bitch, depending on your gender. You will probably get some "special sauce" with your meal, so eat up.
Posted on 5/29/11 at 10:06 am to Golfer
quote:If she called in an order, and they prepared it, then they probably had to open the door. Otherwise they should have told her when she called it was too late.
In my wife's case, they didn't even have to open up the door.
Posted on 5/29/11 at 10:09 am to LSUlefty
There's always old tried and true. Vacuuming around their table.
Posted on 5/29/11 at 10:24 am to Golfer
A good customer would respect the business hours
Posted on 5/29/11 at 11:00 am to OPR
quote:
A restaurant is losing money every, single evening from the end of the dinner rush to close. Overhead is high because of all the people needed to break down stations, clean up and prep items for the following day. In order for the restaurant to "make more money" on a late group, it would need to be a helluva lot more people than you and your wife walking in at 2 minutes before close.
Excellent point. How many people does it take for a restaurant to simply cover their overhead for an hour? Obviously more than four people, or even six or eight. Unless it's a place like Brandts Maisonette where you have the owner/chef in the kitchen, a server, and maybe his wife at the end of the shift, most places have many more than that who have to be paid, are perhaps all on OT, and all because of some last minute Charlies who failed to plan but want the world to stop for them. I think it's highly selfish to come in within a few minutes before closing. They may be allowed, but that still doesn't make it very good manners, nor is it very considerate of other people who have to get out of there, clean, and some maybe begin prepping for the next day or get home and get some winks before getting back to the restaurant to get cranking for the next day. Most people don't think about those things these days, not in our ME society. Few do. I'd say anything 1-30 minutes before closing is pretty iffy.
The only day that may be exempt from this may be Mothers Day.
This post was edited on 5/29/11 at 11:13 am
Posted on 5/29/11 at 11:39 am to Mike da Tigah
quote:
I think it's highly disrespectful and inconsiderate to show up late and expect the restaurant to bang out food for four people or so. I just think that it's about either having class or not. Putting people out when they've well begun to tear down and clean up after pulling a double for example is just wrong. I think people need to have a little more empathy and a lot less selfishness.
For once, we completely agree.
It's the same as wanting to stay at a bar after 2:00. After working a long shift, all the staff just wants to go home. So have a little respect/class and GTFO when the place closes.
And, for the record, a lot of cooks get a shift pay, so they aren't making one penny more for cooking at closing time.
After posted closing hours, service should be refused. Period.
Think about all the people who cant wait until 5:00 pm to GTFO of the office and go home. How happy would they be to be told, go back in the office, fire up your PC, and hang out another 30 mins.
Posted on 5/29/11 at 11:42 am to Grrrl
quote:
I understand where Golfer is coming from, but he's obviously never worked in the industry.
Restaurant industry, no.
Service industry, yes.
Posted on 5/29/11 at 11:50 am to TIGER2
I think there's definitely a distinction between lunch hour etiquette & night time etiquette too (at least for me). If a place is open for lunch between 11-2, you better believe I'm going in there at 1:30 or 1:45, because I don't expect to sit there for an hour.
But if I know a restaurant closes at 10, I probably won't go there past 9:30, because I figure that the service will be lacking as they are trying to close up. I don't like to feel rushed when I dine out, and even if the staff isn't rushing to get me out the door, I would still feel self-conscious knowing they are waiting on me so they can leave.
For those who said the restaurant should still seat you after closing, do you also think it's rude for them to do so but inform you that they are closed/closing? I think some people enter an establishment without looking at the posted hours, and they might change their minds if they knew the situation.
But if I know a restaurant closes at 10, I probably won't go there past 9:30, because I figure that the service will be lacking as they are trying to close up. I don't like to feel rushed when I dine out, and even if the staff isn't rushing to get me out the door, I would still feel self-conscious knowing they are waiting on me so they can leave.
For those who said the restaurant should still seat you after closing, do you also think it's rude for them to do so but inform you that they are closed/closing? I think some people enter an establishment without looking at the posted hours, and they might change their minds if they knew the situation.
Posted on 5/29/11 at 12:54 pm to Golfer
quote:
its the service industry...you get off when you don't have any more people to serve.
Posted on 5/29/11 at 1:29 pm to TulaneTigerFan
What? Clock watchers don't belong in a service industry.
Posted on 5/29/11 at 1:45 pm to Golfer
quote:
Golfer
No. Walking into a restaurant even 5 minutes before closing time makes you a prick. Expecting service AFTER closing time makes you a douche and you should expect shitty, shitty service and possibly fricked up food.
I'll never forget how pissed off I was one day while at deangelos.. I had friends waiting to go out, just waiting on me to get off. It was 10 o'clock. I had to close the dishroom that night, so normally that means staying 30-45 minutes past close to finish everything up. It was slow so my manager gave me permission to break down the dish machine 5 minutes til close and I had everything else finished already, we hadnt had a customer in 30 minutes easy. Some a-holes walk in, a table of 6, 1 minute til close and I had to put the machine back together, let it fill with water, cook their food, wait for them to eat, then wash their fricking dishes afterwards after working a double. I was going to be out for 10 or 10:15 at the latest.. Because of this table I didn't get to leave until almost midnight.
Sorry, but if you're rude enough to try to come in at close, the restaurant should be able to tell you that they're closed.
This post was edited on 5/29/11 at 1:46 pm
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