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Started By
Message
re: Sammich Owner Responds to Reviews
Posted on 3/20/15 at 9:44 am to Oenophile Brah
Posted on 3/20/15 at 9:44 am to Oenophile Brah
quote:
How often do your reviews result in a free meal as some form of compensation/reparation?
Come on now O Brah. It's not as if she's a InstaFoodie or craft beer blogger.
0
Posted on 3/20/15 at 9:48 am to nikinik
quote:
Close to never
So how often is that?
I can recall at least a few.
quote:
Nor do I want that. If I wanted the free meal, I wouldn't have insisted on coming back without him knowing who I was.
Not if you still accepted the free meal.
Posted on 3/20/15 at 9:49 am to nikinik
quote:
He invited me to come back in to eat on the house. I told him I would love to come back
I had this happen to me with a bar/restaurant in Savannah. I refused their kind request because I am not out looking for freebies.
Their response made me reassess what I write in reviews.
First, I try to make it clear that I am not an expert or trying to be, and that I am just sharing my experience.
Second, when the issue is service oriented by one person, I write it off as a bad day by that person.
Third, I am careful to avoid hyperbole and inflammatory words like "terrible, bad, awful," etc.
Fourth, I try to acknowledge that some things I don't like, others might enjoy.
Fifth, I try to NEVER say something as a fact unless I know for sure. (example-"shrimp were frozen." I may be sure in my own mind, but unless I saw it or they told me, I'm not going to say anything more than that "shrimp seemed to be the frozen kind to me")
POINT is that their response made an impact on me. I went back, and experienced the same negative issues
but the fact that they care is important to me. Posted on 3/20/15 at 9:53 am to Oenophile Brah
quote:
I can recall at least a few.
Really? Hmmm...I challenge you to factually list them. I have no reason to lie about it.
For the Luke incident, once the meal was over I told the owner who I was because I wanted to personally let him know how much I had enjoyed the experience this time around. I still asked for the check and sent my card to pay. It was returned to my table with the bill shown as zero and my card not charged. The waitress ended up with a $100 tip.
Not much to do in that situation other than accept the owner's graciousness. The waitress, however, had a very stellar night.
This post was edited on 3/20/15 at 9:55 am
Posted on 3/20/15 at 10:00 am to nikinik
quote:
For the Luke incident, once the meal was over I told the owner who I was because I wanted to personally let him know how much I had enjoyed the experience this time around. I still asked for the check and sent my card to pay. It was returned to my table with the bill shown as zero and my card not charged.
That's pretty much accepting the free meal that was offered
Posted on 3/20/15 at 10:02 am to nikinik
quote:
For the Luke incident, once the meal was over I told the owner who I was because I wanted to personally let him know how much I had enjoyed the experience this time around. I still asked for the check and sent my card to pay. It was returned to my table with the bill shown as zero and my card not charged. The waitress ended up with a $100 tip.
This could have been done post-visit. Many on this site have had similiar circumstances occur... Accepting free meals is a point of contention, for obvious reasons.
Posted on 3/20/15 at 10:07 am to LouisianaLady
Posted on 3/20/15 at 10:08 am to nikinik
quote:
Hmmm...I challenge you to factually list them
Please accept my apologies if I have you confused with another person on this site.
We're you the one with the issue at Peche?
Posted on 3/20/15 at 10:11 am to Oenophile Brah
No. Unfortunately, I've never been to Peche, though I'm dying to go! Soon...very soon. Gotta get T-Bois outta the way, then catering an event next week, then a good friend's wedding. Hopefully I'll hit Peche the following week!
I won't say that I've never accepted anything free. Sometimes circumstance makes it happen that way. But it's not something I make a practice of.
I don't recall accepting anything free since I started heavily writing reviews.
I won't say that I've never accepted anything free. Sometimes circumstance makes it happen that way. But it's not something I make a practice of.
I don't recall accepting anything free since I started heavily writing reviews.
Posted on 3/20/15 at 10:13 am to nikinik
quote:
T-Bois
Posted on 3/20/15 at 10:18 am to Oenophile Brah
is nikinik the one who gave her number to Aaron sanchez at American Sector? We know she gets free meals at Johnny sanchez then.
Posted on 3/20/15 at 10:24 am to LSUzealot
yeah, when she didnt "know" he was a celebrity.
Posted on 3/20/15 at 10:30 am to bossflossjr
quote:
Accepting free meals is a point of contention, for obvious reasons.
I don't know why unless you are someone that complains frequently just to get free meals.
I once left a bad review for Bar Louie - probably the worst service I have ever had in BR. The manager contacted me and offered a gift card. I accepted. Then he never sent me the gift card.
Posted on 3/20/15 at 10:30 am to Lester Earl
Who was it that was complaining for the free meal at Peche due to a seating issue?
Posted on 3/20/15 at 10:32 am to LSUzealot
I've never been to Johnny Sanchez.
Complaining just to get a free meal vs. making a valid complaint and the restaurant deciding that you should be comped something, or all, aren't even in the same ballpark.
Complaining just to get a free meal vs. making a valid complaint and the restaurant deciding that you should be comped something, or all, aren't even in the same ballpark.
This post was edited on 3/20/15 at 10:34 am
Posted on 3/20/15 at 10:33 am to Rickety Cricket
that was Winkface.
Posted on 3/20/15 at 10:34 am to Lester Earl
No, Winkface did not complain for a free meal at Peche.
Posted on 3/20/15 at 10:37 am to Lester Earl
So professional yelpers write bad reviews to get free shite?
Posted on 3/20/15 at 10:41 am to Lester Earl
quote:
yeah, when she didnt "know" he was a celebrity.
That was a fun thread. Posted on 3/20/15 at 10:46 am to Mo Jeaux
Where's Treble Hook when you need him? Is he a yelper?
Now, that is how you do it at Ruth's.
quote:
The gf and I had our Valentine's Day dinner just about runined by an extremely intoxicated couple sitting next to us. The manager removed the bottle of wine from the bill and apologized. After writing a letter to describe the night, the entire bill was refunded and we received a gift certificate.
Now, that is how you do it at Ruth's.
This post was edited on 3/20/15 at 10:49 am
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