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re: Restaurants & a Reservation No-Show Charge? This is a Thing?

Posted on 6/3/21 at 9:56 am to
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
31026 posts
Posted on 6/3/21 at 9:56 am to
quote:

24 hours notice isn't very accommodating to me.
1 hour notice would be acceptable, even 2.


Damn dude, learn to read
Posted by LNCHBOX
70448
Member since Jun 2009
87019 posts
Posted on 6/3/21 at 10:01 am to
quote:

24 hours notice isn't very accommodating to me.
1 hour notice would be acceptable, even 2.

I didn't say anything about ghosting them being ok. Any normal person would call ahead. Hell i've done it to say we will be late, even if it's just 10 minutes late.


and this is really simple, i'd simply never eat at a restaurant that required this. and i'm not butt hurt about it. This business is making their decision, and i'm making my decision. No sweat off my back. as i said, there are many other nice restaurants that don't do this, and i'll eat there instead.

I'm allowed to like or not like things. I don't like this. You are ok with it. No big deal. This is America. We are both happy and the business seems to be doing fine with this model. Everybody wins.



Tell me you didn't read my post that spelled out this place's policy without telling me you didn't read my post that spelled out this place's policy
Posted by joeleblanc
Member since Jan 2012
4114 posts
Posted on 6/3/21 at 10:08 am to
Semantics? I was giving an example of subpar food IMO but still have plenty of customers waiting for a table.

Again, if their food/service is all that and a bag of chips, those 20 seats for walk-ins will be filled.

They chose a business model. Great. No problem. I won’t be a customer simply because of their choice of that model. When I want spaghetti I’ll go to Marcellos. Steak? Ruth’s Chris, etc. More power to him if he is successful.

Posted by LNCHBOX
70448
Member since Jun 2009
87019 posts
Posted on 6/3/21 at 10:09 am to
quote:

I won’t be a customer simply because of their choice of that model.

Literally no one gives a frick.
Posted by TDTOM
Member since Jan 2021
21461 posts
Posted on 6/3/21 at 10:10 am to
quote:

Literally no one gives a frick.



Finally, we agree on something.
Posted by joeleblanc
Member since Jan 2012
4114 posts
Posted on 6/3/21 at 10:11 am to
Literally you do enough to comment on it.
Posted by LNCHBOX
70448
Member since Jun 2009
87019 posts
Posted on 6/3/21 at 10:11 am to
quote:

Literally you do enough to comment on it.



O M G so funny and true.
Posted by joeleblanc
Member since Jan 2012
4114 posts
Posted on 6/3/21 at 10:13 am to
Glad you see it my way
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
31026 posts
Posted on 6/3/21 at 10:14 am to
quote:

Glad you see it my way



It took me 8 seconds to call you an idiot, that's how much I care I guess.
Posted by joeleblanc
Member since Jan 2012
4114 posts
Posted on 6/3/21 at 10:49 am to
What took you so long?
Posted by TeddyPadillac
Member since Dec 2010
28714 posts
Posted on 6/3/21 at 10:56 am to
yeah my bad. I'm a lazy reader at times.
Posted by Rohan Gravy
New Orleans
Member since Jan 2017
19548 posts
Posted on 6/3/21 at 11:14 am to
I don’t have a problem with it.

This will help out with restaurants overbooking

But the restaurant should also seat my party at the time of my reservation.

Posted by mingoswamp
St. Louis
Member since Aug 2017
970 posts
Posted on 6/3/21 at 11:23 am to
There are people who make multiple reservations for a group and then decide after they meet for cocktails where the group feels like eating that night.

Most restaurants have barely survived, if at all the past year. Blame this tactic on the idiots not showing up and further hurting the restaurant's business.
Posted by nwacajun
St louis
Member since Dec 2008
1632 posts
Posted on 6/3/21 at 1:32 pm to
A federal judge in Atlanta ruled it legal about the time of the Olympics. No show reservations cost restaurants a ton of money. When I was at a very high end restaurant we took cc numbers and said we would charge 100 per person for no shows on major holidays. The one time we decided not to do it.we had over 100 no shows. Truthfully I never charged anyone for not showing up. It was more of a deterrent than anything. Personally ,I try to never take reservations.
Posted by Sherman Klump
Wellman College
Member since Jul 2011
4556 posts
Posted on 6/3/21 at 1:43 pm to
I understand you have your view but I really do not understand writing off a restaurant because of this policy. Help me understand how often you make reservations and cancel them that this would create an issue?

I'm not sure blaming a sick kid or something similar makes sense here given the quality of the restaurants that usually have this policy in place. I'm not familiar with the Lafayette restaurant mentioned but in NOLA, I'm not usually bringing a kid young enough to get so sick they can't attend a dinner, to the restaurants with this policy in place.

Understand everyone has their views, it's just really weird to write off a restaurant that holds you accountable when making a reservation.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
31026 posts
Posted on 6/3/21 at 2:17 pm to
quote:


But the restaurant should also seat my party at the time of my reservation.


They aren't charging you for being 10 minutes late
Posted by TeddyPadillac
Member since Dec 2010
28714 posts
Posted on 6/3/21 at 2:50 pm to
quote:

I understand you have your view but I really do not understand writing off a restaurant because of this policy. Help me understand how often you make reservations and cancel them that this would create an issue?




for instance this past weekend while on vacation. Went white water rafting at 11. didn't eat lunch before. Got done rafting and cleaning up around 5. The expectation was for the rafting to end around 3-3:30, but they were running a bit behind. we were all starving. had dinner reservations for 8 at 7PM and we were going to have a hard time even getting there for 7 since we had to drive a good hour back to the house, then all get ready and drive 30 minutes to the restaurant. SO we called and cancelled the reservation and ate something near where we were. We actually cancelled and rescheduled for brunch. Pretty sure we made up for the cancellation considering our bill was over $800.

shite happens. I just think its ridiculous to hold that much money for a dinner reservation. Good on them for getting people to do it. I won't.
to be fair, i'm not a fan of giving anyone my credit card. Same with autopay for bills. I'm not giving someone else the ability to charge my card b/c of some stupid technicality.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
31026 posts
Posted on 6/3/21 at 2:52 pm to
quote:

for instance this past weekend while on vacation. Went white water rafting at 11. didn't eat lunch before. Got done rafting and cleaning up around 5. The expectation was for the rafting to end around 3-3:30, but they were running a bit behind. we were all starving. had dinner reservations for 8 at 7PM and we were going to have a hard time even getting there for 7 since we had to drive a good hour back to the house, then all get ready and drive 30 minutes to the restaurant. SO we called and cancelled the reservation and ate something near where we were. We actually cancelled and rescheduled for brunch. Pretty sure we made up for the cancellation considering our bill was over $800


So you wouldn't have gotten charged for the no show charge, got it?

Are you mentally impaired?
Posted by LouisianaLady
Member since Mar 2009
82260 posts
Posted on 6/3/21 at 2:56 pm to
quote:

TeddyPadillac


I mean, that's great and all.. but did you not see what their website said? It was posted multiple times.

Recap:

- Email us at XYZ at least 24 hours prior for cancelations

- If something comes up within 24 hours of your reservation, call us

- You will be charged for no call/no show

Nowhere in the above does it say you would have been charged in your situation. This is how the vast majority of these places operate. They understand that extenuating circumstances exist and will work with you the vast majority of the time, as to not lose a customer or have you run to Yelp.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
31026 posts
Posted on 6/3/21 at 3:02 pm to
quote:

Nowhere in the above does it say you would have been charged in your situation. This is how the vast majority of these places operate. They understand that extenuating circumstances exist and will work with you the vast majority of the time, as to not lose a customer or have you run to Yelp.



And he gave an outlandish example where you generally wouldn't make a reservation like this to begin with. Who wants to white water raft and then go to a fine dining type place?

Just an absurd arguement
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