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Started By
Message
re: Mansurs on the Boulevard cake slicing fee.
Posted on 5/4/12 at 11:12 pm to Jim Rockford
Posted on 5/4/12 at 11:12 pm to Jim Rockford
quote:
you actually went INTO a restaurant with your OWN cake? and then complain that they want to charge a fee to slice it? How cheap are you?
Its not like I went there to go eat before hand. Besides you would probably go into a restaurant and let them know it was your birthday just so you could get free dessert.
This post was edited on 5/4/12 at 11:20 pm
0
Posted on 5/4/12 at 11:15 pm to HideChaKidz
quote:
Why do you think it is even ok to bring a cake?
Just wondering, because you say it as if it's universally accepted to bring dessert to restaurant that offers a wide variety of home made desserts.
I brought the cake because my friend lives out of town and I don't get to see him often etc. He really likes cake. Also I don't remember seeing cake on the menu I do agree Mansurs deserts were more than likely better than the cake. I would put money on that.
This post was edited on 5/4/12 at 11:21 pm
Posted on 5/4/12 at 11:21 pm to HideChaKidz
We accept bringing a cake in at $2.50 per person charge. Especially when it comes down to parties on a set menu, we will allow their own dessert to be brought in. However, the price of the set menu decreases by the cost of the dessert option minus the $2.50 per person fee. And the reason is the cost of excess things (linens vs paper tops on tables, linen napkins vs paper towel, staff costs, repairs, etc.). But also, if it was a special cake and something they wanted to bring in a phone call could have saved most of the dispute in the end (for a smaller group of people of course). A manager almost always answers the phone. That being said, the one thing that was never brought to my attention or to another managers could have easily resolved the issue in the end.
Oh and BTW one heck of a finish to that baseball game.
Oh and BTW one heck of a finish to that baseball game.
Posted on 5/4/12 at 11:24 pm to HideChaKidz
quote:
Why do you think it is even ok to bring a cake?
It's not uncommon for people to bring birthday cakes, though I think it's probably more common when the group is large and even in a private room. However, what is a common courtesy is to call the restaurant ahead of time to ask if this is acceptable. The restaurant will say yay or nay and advise if there is a charge. Very simple stuff here.
Same with bringing wines. If the restaurant doesn't advertise on the website or elsewhere that you may bring your own wine, then it's proper to inquire about it and ask about a corkage. Very simple again.
What's silly is to show up with the cake, ask the restaurant to keep it for you and be surprised and shocked, deciding never to return and hauling said cake back to the car, when you are told there will be a small fee. That's embarrassing behavior.
We brought a cake for a dinner in a private room for a birthday. We called ahead of time to confirm this was okay. We had 30 people...drinks, apps, salads and many skipped the cake and ordered dessert. No charge, but the owner is a friend and we frequent the place with large groups. Had there been a charge, we would have paid it.
You don't bring a cake to a restaurant without calling ahead of time to ask about it. That's rude.
In answer to your question, I eat at nice restaurants quite often. I also eat at dives and casual restaurants. I also have good manners.
Posted on 5/4/12 at 11:27 pm to lilwineman
And as a manager of a restaurant, I am not in this job because it pays me the big bucks. Im in it because it feels good to make people happy. The sound in someones voice when they've had the best event, rehearsal dinner, etc. is really like nothing else. And people are extremely nice when they've came out, dined, and had a good meal. The abundance of food and good drinks and company can bring out the best in people. The one thing my job is always to do in the end is to make sure somehow or another our guests are happy. Sometimes that may be a bit harder to do, and sometimes it just can't fix the issue, but in the end I will do all I can to amend the problem.
Posted on 5/4/12 at 11:28 pm to gbftl
quote:
We accept bringing a cake in at $2.50 per person charge. Especially when it comes down to parties on a set menu, we will allow their own dessert to be brought in. However, the price of the set menu decreases by the cost of the dessert option minus the $2.50 per person fee. And the reason is the cost of excess things (linens vs paper tops on tables, linen napkins vs paper towel, staff costs, repairs, etc.). But also, if it was a special cake and something they wanted to bring in a phone call could have saved most of the dispute in the end (for a smaller group of people of course). A manager almost always answers the phone. That being said, the one thing that was never brought to my attention or to another managers could have easily resolved the issue in the end.
Do you get this at all?
If you don't return to Mansur's, you'll be missing out on great chargrilled oysters for a reason that is your own fault. You didn't call first. You just assumed you could haul your own dessert into a restaurant.
Posted on 5/4/12 at 11:29 pm to lilwineman
Posted on 5/4/12 at 11:31 pm to lilwineman
quote:
Oh and BTW one heck of a finish to that baseball game
Agree with that.
quote:
We accept bringing a cake in at $2.50 per person charge. Especially when it comes down to parties on a set menu, we will allow their own dessert to be brought in. However, the price of the set menu decreases by the cost of the dessert option minus the $2.50 per person fee. And the reason is the cost of excess things (linens vs paper tops on tables, linen napkins vs paper towel, staff costs, repairs, etc.). But also, if it was a special cake and something they wanted to bring in a phone call could have saved most of the dispute in the end (for a smaller group of people of course). A manager almost always answers the phone. That being said, the one thing that was never brought to my attention or to another managers could have easily resolved the issue in the end.
Well we ordered off the regular menu. I didn't make the reservations his Dad did. Why he didn't call or any of that I don't have a clue, but your right this could have been done differently.
Posted on 5/4/12 at 11:33 pm to gbftl
You see we are not so evil. 
Posted on 5/4/12 at 11:35 pm to Gris Gris
quote:
Do you get this at all?
If you don't return to Mansur's, you'll be missing out on great chargrilled oysters for a reason that is your own fault. You didn't call first. You just assumed you could haul your own dessert into a restaurant.
I get it but I don't think you do. I would be interested to see how their oysters stack up to Drago's
Posted on 5/4/12 at 11:36 pm to lilwineman
quote:
You see we are not so evil.
Your just plotting against me. Its a conspiracy
Posted on 5/4/12 at 11:36 pm to Gris Gris
quote:
It's not uncommon for people to bring birthday cakes, though I think it's probably more common when the group is large and even in a private room
That was my point exactly. I've worked in fine dining about a decade ago and the only folks that ever brought in outside food were large private parties. I have never seen a four top bring in a birthday cake, so I've never even heard of a cake fee. But I will always be of the mind set that, unless you rented a private room for a large group of people, you don't ask to bring food into a restaurant.
I also don't believe in allowing people to bring in wine that is already on the menu. But that's just me.
ETA: I'm referring to only fine dining establishments only, of course.
This post was edited on 5/4/12 at 11:42 pm
Posted on 5/4/12 at 11:37 pm to gbftl
Wrong.
You are a cheap arse.
You are a cheap arse.
Posted on 5/4/12 at 11:38 pm to lilwineman
quote:
lilwineman
Does Shane still manage at Mansur's?
Posted on 5/4/12 at 11:39 pm to gbftl
My personal opinion is I think Dragos is the only Chargrilled oysters that should be mentioned in any comparison. I think our overall cuisine is better but I do like ours a touch better personally. Was a fan of the restaurant prior to working there and always loved them. A good customer of ones wife is the reason we offer them with crabmeat. It is a pretty pricey app at that time but it is well worth it and full of crabmeat. Dragos is a very good second best (maybe slightly partial since I work there but very close call).
Posted on 5/4/12 at 11:42 pm to lilwineman
quote:
we offer them with crabmeat.
That's an interesting twist.
Posted on 5/4/12 at 11:44 pm to gbftl
So...
Is the general consensus you are a cheap-arse?
Is the general consensus you are a cheap-arse?
Posted on 5/4/12 at 11:45 pm to HideChaKidz
I personally frown upon someone wanting to bring in wine for their whole large (very large) party or to bring a bottle that is almost guaranteed to be on our list (Silver Oak, Cakebread, Caymus, etc.). Have actually had groups of 50-60 people inquire about bringing their own wine. Actually have had one show up with suitcases full of wine before (mostly really old questionable stuff like 7 year old Pinot Grigio from California). If Im bringing a bottle it is something like Kosta Browne, Kistler Pinot Noir, and older bourdeaux or napa cab, Special bottle of Vintage Cru Champagne. However, with a small cake for a group who's to say whether this cake could have some sort of sentimental value???
And to answer your other question, Shane hasn't been there for a little while. I saw him just the other day oddly enough (Wed I think).
And to answer your other question, Shane hasn't been there for a little while. I saw him just the other day oddly enough (Wed I think).
Posted on 5/4/12 at 11:48 pm to RummelTiger
quote:
So...
Is the general consensus you are a cheap-arse?
No I think you got me confused with some guy I used to go to school with that didn't tip.
Posted on 5/4/12 at 11:49 pm to gbftl
Ah...
My bad.
My bad.
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