re: Fratellis Italian in Prairieville

quote:

---

So far none of the reviews make me want to go.

---

If you look at their Facebook page, they have 17 reviews. All 5 *s.

I must have caught them on an "off" night.

I see 5/5 from Prairieville location, they had a bad one mentioned earlier but was it deleted?

yeah, i really wanted to like this place. I want something to survive there. But, my review was honest. the food just wasn't good. I will try to give them another shot , not sure i can convince the family to go back.


Also, they really need a noticeable sign by the road. most people probably don't even know the place is there.

I thought Italian Bowl was pretty damn good and they didn't make it, so good luck.

I just passed the one on Pinhook in Lafayette and it has a for lease sign out front . Didn't it just open?

Kinda expensive for a 2" pizza.

This place is horrible. Service was garbage, no mixed drinks, food tasted like a frozen dinner. Really want to like this place, but we will not be going back. At least Italian Bowl's food was really good, even though the service sucked.

I've been to Fratellis a couple of times since my last visit (and post in this thread).

For the most part, service has been average to good. Not having someone full-time at the front hostess station to greet guests - I get why they are doing this - but eliminate the hostess station. No need for it.

Waitresses need more training on their menu when customers ask a question. An excuse that I am "new" and don't know the answer to several questions falls strictly on the manager and/or owner. Don't let your staff deal with customers until they know the menu front and back.

That's really the only criticism I can give to them. They're very friendly and do their best to put out a good product at a reasonable price point and they're quick on service (compared to Italian Bowl).

Their Alfredo sauce is very good, so I tend to stick with this dish and add grilled chicken to it. The grilled chicken could be improved - either it is sliced too thinly or it doesn't get the brown marks that one would like to see for plating presentation.

All-in-all, I will continue to support them. They're not perfect, far from it. But I can deal with it as long as their spirit and intent are pointed in the right direction, which I have no reason to believe it isn't.

My most recent post from today is only the second time I have shared my dining experience inside this thread.

I was critical the first time I posted my review, but I was also fair in my assessment. Same goes for today's post.

If the owner reads this thread and I suspect they do -- this is an opportunity for them to continue doing the things they do very well and improve upon the things that need improving.

I will say that the employees at Fratellis all appear to be happy or present themselves to be and this alone is a 100 x improvement over how the former restaurant owner at Italian Bowl treated his employees.