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Fast Food Drive-Thru Speed & Order Accuracy Survey

Posted on 3/7/21 at 10:21 am
Posted by TenTex
Member since Jan 2008
15949 posts
Posted on 3/7/21 at 10:21 am
With Drive-Thru now in large demand I was wondering if folks could share what fast food chains have improved.

A+ Chick-fil-A and McDonalds

The McDonalds I frequent for a fish sandwich is actually faster than CFA, but I think that's mainly because there line is always much shorter line of about 8 cars than CFA. But they move those cars really fast.

Any thoughts on other Fast Food drive thru experiences?


Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
37536 posts
Posted on 3/7/21 at 10:26 am to
You know this data exists right? You can get accurate info not anecdotal BS from a bunch of internet hardasses
Posted by ELLSSUU
Member since Jan 2005
8147 posts
Posted on 3/7/21 at 12:24 pm to
No data to support but when I worked on the south shore I called it Taco Bell Roulette. You could order what you wanted at the one on Airline but it was a 50/50 shot what you were actually getting. I often wondered if the workers were even looking at their screens.

Taco Bell Roulette. Sometimes you win...most times you lose.
Posted by Upperdecker
St. George, LA
Member since Nov 2014
33882 posts
Posted on 3/7/21 at 12:44 pm to
Service quality is sub par at McD’s though
Posted by potent357
Prairieville
Member since Jan 2010
4270 posts
Posted on 3/7/21 at 1:28 pm to
I rarely if ever have an issue. If nothing else I end up with extra food. Popeyes, Wendy's, Taco Bell, McDonalds, Burger King, Chick-Fil-A - can't tell you the last time I left missing anything or getting home to the wrong thing.
Posted by weadjust
Member since Aug 2012
15814 posts
Posted on 3/7/21 at 2:31 pm to
quote:

Order Accuracy Survey


If you order using the phone app order accuracy goes way up. There are also some good deals using the app.
Posted by Sayre
South Bend, Indiana
Member since Nov 2011
5754 posts
Posted on 3/8/21 at 9:10 am to
In N Out is about as good as I've ever seen. Drive through lines that stretch forever yet they move pretty damn quickly. The inside will be packed as well, but it's a well ordered, speedy process they have.

Doesn't hurt that they have a very basic, limited menu, compared to most places. But that's a bonus in my book. I know what I want when I go there, and so does every one else.
Posted by TheWalrus
Land of the Hogs
Member since Dec 2012
48096 posts
Posted on 3/8/21 at 6:08 pm to
I went to Burger King for the first time in a while. I absolutely despise ketchup and mustard and will not eat anything with it. I figured asking for a whopper with specific toppings might be too complicated so I asked for plain hamburgers. First they try to hand me mozzarella sticks. Then the burgers are of course fully loaded with everything. Had to send em back and they probably spit in them or something. Horribly understaffed and everyone was confused. I feel bad for these people, but I’m certainly not going anytime soon again. I usually base my drive thru decisions on what they are least likely to mess up on, chicken Nuggets is a winner.
Posted by Demshoes
Up in here
Member since Aug 2015
10757 posts
Posted on 3/8/21 at 6:25 pm to
McDonalds drive-thrus are terrible in general but the one on Clearview in Elmwood is a special kind of hell. There are 3 spots for people to pull up whose orders are taking a long time

Do the employees use these spots? Hell no. That would require them to walk 10 feet to give the people their food.

It's much easier to just let someone wait ten minutes at the window while the line snakes almost to Clearview. frick that place.
Posted by SpotCheckBilly
Member since May 2020
8694 posts
Posted on 3/8/21 at 8:17 pm to
Chik FIl A is easily the best. Around us, Popeyes is the worst. They just don't give a rip.
Posted by Icansee4miles
Trolling the Tickfaw
Member since Jan 2007
32319 posts
Posted on 3/9/21 at 6:38 am to
Any of the chain places are more dependent on where you are than what they are. The Popeyes in New Orleans or Baton Rouge is staffed by people that are largely unemployable and/or clearly are only there because their work release program requires it. Go to a Popeyes in most small towns, especially away from the Interstate and it’s a different story. The labor pool makes a big difference, as can a single store manager that actually gives a shite.
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