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re: Alright .. Color Me Officially Finished With TJ Ribs Acadian

Posted on 12/19/10 at 10:56 pm to
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 12/19/10 at 10:56 pm to
nah .. the part about it (cooking me this free meal) will give him the opportunity to teach his staff how to do it right even when he's not there is what I'm talking about .. strange comment .. seems like something that shoulda happened ages ago .. this isn't the first complaint he's ever gotten about cold food ..
Posted by TyOconner
NOLA
Member since Nov 2009
11374 posts
Posted on 12/19/10 at 10:57 pm to
quote:

I don't find it strange at all. In fact, that is what you want to hear from a restaurant owner.


Posted by Mike da Tigah
Bravo Romeo Lima Alpha
Member since Feb 2005
61834 posts
Posted on 12/19/10 at 10:58 pm to
The ribs are already cooked. All they do is take it out the cooler and warm it up and baste it. That's it. The reason there's no excuse is because you're whole job is to take ribs out the cooler that have already been cooked and heat them up.

It's not like microwaving fish or anything...


Oops... Did I say that?
Posted by Kim Jong Ir
Baton Rouge
Member since Jan 2008
55297 posts
Posted on 12/19/10 at 10:58 pm to
quote:

I guess the part about teaching his kitchen staff how to do things right when he's not there just sounded strange .. seems like that's something that should have happened long before today .. that is why that sounds strange to me .. that's all ..



I understand what you are saying, but like I said I think he was being serious and it came across overly dramatic. I know Beauxnes and I know he takes it personally when the kitchen screws something up.
Posted by TigerMyth36
River Ridge
Member since Nov 2005
41556 posts
Posted on 12/19/10 at 10:59 pm to
As I said. You are clearly more pessimistic and jaded than me and as my avatar used to say, "I hate everything."

Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 12/19/10 at 10:59 pm to
I don't really need lip service .. maybe that appeases you .. not me .. I can read between the lines ...
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 12/19/10 at 10:59 pm to
whatever ..
Posted by WoWyHi
Member since Jul 2009
23339 posts
Posted on 12/19/10 at 11:02 pm to
Rag, I would take him up on his offer. You spent money at his place and were dissatisfied. He's offered basically what amounts to a make up. Either way I think he gets your point, and he sounds sincere to me about correcting it.

My last 2 trips to TJ Ribs were ok, but my trip to the Siegen lane one was awesome.
Posted by Foot
Member since Jan 2005
2330 posts
Posted on 12/19/10 at 11:06 pm to
Responses for Siegan vs. Acadian locations seem to be in agreement.

Oh and Honkus getting called out all the way over on the food board.
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 12/19/10 at 11:07 pm to
TJ Ribs hasn't lost my business at all .. I'll just never go back to Acadian again .. I love the food at Siegen ... So no need to take a freebie .. I understand what you are saying .. I am a loyal customer and I am telling him what he needs to know to get better .. that's all I want .. He needs to be more concerned with the people that got cold ribs tonite that said nothing, walked out, will never come back to TJ's ever again and will tell 15 friends in the process ..
Posted by Kim Jong Ir
Baton Rouge
Member since Jan 2008
55297 posts
Posted on 12/19/10 at 11:10 pm to
quote:

I'll just never go back to Acadian again


So you are gonna frick Honkus and me out of some free shite?
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 12/19/10 at 11:13 pm to
just email him and tell him your email is tigahrag@gmail.com and I'll forward the shite to you ..
Posted by Kim Jong Ir
Baton Rouge
Member since Jan 2008
55297 posts
Posted on 12/19/10 at 11:17 pm to
quote:

just email him and tell him your email is tigahrag@gmail.com and I'll forward the shite to you ..



Rag, I was just kidding. Merry Christmas! Maybe I'll meet you IRL this baseball season. I know I'll have a beer or two with Honkus.
This post was edited on 12/19/10 at 11:19 pm
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 12/19/10 at 11:20 pm to
oh I know you were .. I thought it was funny .. I think Acadian has just never replaced some key people it sent to Siegen ..
Posted by Things and stuff
Baton Rouge
Member since Feb 2010
3579 posts
Posted on 12/19/10 at 11:23 pm to
quote:

It will also give me the oppurtunity to teach my guys in the kitchen how important it is to do it right EVERY time and not just when I am in the building.



What a strange comment.

How does one teach that? Were you planning on making a scene or proving a point to them when Rag came in?
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 12/19/10 at 11:31 pm to
this is exactly what I found strange as well .. shouldn't he be doing this already ? like every day ?
Posted by Beauxnes
Baton Rouge
Member since Jul 2010
178 posts
Posted on 12/19/10 at 11:56 pm to
There was no sarcasm in my offer or my comment. I don't know what business you are in but in my business you have to teach everyday. When you have a chance to show the guy that puts out 600 to 800 ribs a day that he has to do another one for free because someone was unhappy with what they were served then you use that moment as a tool to teach all of you employees about executing properly 100% of the time. They need to be reminded, and are, constantly that each order goes to a PERSON, and each person deserves the perfect product. Some businesses may be happy with 90% of their customers being happy. I see that 10 customers out of 100 or not in that scenario. I may not ever reach 100% customer satisfaction every day but it doesn't stop me from trying and it doesn't stop me from offering to right a wrong.
Posted by Elleshoe
Wade’s World
Member since Jun 2004
143780 posts
Posted on 12/20/10 at 1:38 am to
Sonnys > TJs for ribs FTW
Posted by BunkieWrench
Katy
Member since Nov 2008
5718 posts
Posted on 12/20/10 at 2:21 am to
McRib >>> TJs

No, seriously.
Posted by Skillet
Member since Aug 2006
113862 posts
Posted on 12/20/10 at 7:16 am to
quote:

Color Me Officially Finished With TJ Ribs Acadian


me too...i went to tj's acadian the other night, and when i ordered the shepard's pie the waitress looked at me like i was freaking crazy. admittedly, i was drunk, but c'mon.

i raised a ruckus, and was asked to leave... on the way out i tried to steal shaq's size 29 shoes on display and a brouhaha ensued. those tj's bouncers almost made me spill my drink. this kinda crap doesn't happen to me at siegen.
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