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Amazon Prime Video question?

Posted on 9/11/19 at 10:23 pm
Posted by JesusQuintana
St Louis
Member since Oct 2013
33366 posts
Posted on 9/11/19 at 10:23 pm
Hoping someone can help me out here?

Running a fireTV. On the embedded app some of the selections will say watch now with prime, others will say watch with free 30 day trial. I’m already logged in, and pushing the free trial button does nothing? Never happened before. Any suggestions would be appreciated
Posted by LEASTBAY
Member since Aug 2007
14297 posts
Posted on 9/11/19 at 10:28 pm to
I think ive seen that glitch before. It will ask you to pay for shows that are usually free.
Posted by PillageUrVillage
Mordor
Member since Mar 2011
14792 posts
Posted on 9/11/19 at 10:35 pm to
Happening to me right now with the fire stick.

I reset it and it cleared some of them up, but not all. Not sure what the deal is.
Posted by TigerinATL
Member since Feb 2005
61514 posts
Posted on 9/11/19 at 10:35 pm to
I'm getting that error on TV shows that are also on Hulu. I have an active Hulu subscription too so it shouldn't be an issue. Something must be broken.

Posted by PhilipMarlowe
Member since Mar 2013
20512 posts
Posted on 9/12/19 at 1:06 am to
this isn’t going to end well.
Posted by pevetohead
lurking behind sonic
Member since Apr 2017
2608 posts
Posted on 9/12/19 at 3:18 am to
Did the same thing to me. I was trying to watch the Spawn animated series and it kept asking me for a free trial, yet some shows I could just watch no problem. I rebooted the fire tv and now it’s vice versa on the shows it will allow me to watch.
Posted by Cdawg
TigerFred's Living Room
Member since Sep 2003
59527 posts
Posted on 9/12/19 at 4:16 am to
I have the fire tv and it does that crap all the time it seems. Log out and then back in. It’s a pita but it’s the only thing I could figure out.
Posted by Arksulli
Fayetteville
Member since Aug 2014
25201 posts
Posted on 9/12/19 at 8:24 am to
quote:

I have the fire tv and it does that crap all the time it seems. Log out and then back in. It’s a pita but it’s the only thing I could figure out.




A quick look online and that seems to be the thing most folks do when this happens to them.
Posted by LSUPERMAN
Louisiana
Member since Aug 2007
2487 posts
Posted on 9/12/19 at 9:55 am to
My daughter signed up on my new TV before I had a chance to. So when the 30 day trial ended, it would not let me log in. Finally, I realize I had to de-authorize the account and it started over and let me log in.
Posted by JesusQuintana
St Louis
Member since Oct 2013
33366 posts
Posted on 9/12/19 at 1:08 pm to
Guess I’ll try to logout and reset the fireTV tonight. Weird
Posted by skrayper
21-0 Asterisk Drive
Member since Nov 2012
30897 posts
Posted on 9/12/19 at 4:02 pm to
Not to knock a FireTV, but do you have an XBox or PS4 on the same TV? The Amazon Prime app on our XBox One runs great.
Posted by terd ferguson
Darren Wilson Fan Club President
Member since Aug 2007
108747 posts
Posted on 9/12/19 at 11:19 pm to
Same thing happened to me. I unplugged power and plugged back in... worked fine after that
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