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Started By
Message
Cox charges $70 for any kind of service visit?
Posted on 6/26/19 at 6:13 pm
Posted on 6/26/19 at 6:13 pm
When did this start. My modem is flashing and they aren’t reporting an outage so it is probably my device. How long has Cox charged for visits from its technicians when you have a problem. For some reason I don’t remember that.
13
Posted on 6/26/19 at 6:14 pm to jlovel7
If the problem was because of you, they charge
Posted on 6/26/19 at 6:18 pm to jlovel7
Cox sucks at everything. Plain and simple.
Posted on 6/26/19 at 6:19 pm to jlovel7
No one accidentally cut a nearby line?
Posted on 6/26/19 at 6:23 pm to jlovel7
Cox wants you to pay a tech to come out and troubleshoot their poorly maintained network.
Posted on 6/26/19 at 6:25 pm to jlovel7
quote:
When did this start
When cord-cutting became a thing. Gotta make up for lost revenue somehow
Posted on 6/26/19 at 6:36 pm to jlovel7
Cox is just as bad as riverside towing
Posted on 6/26/19 at 6:40 pm to jlovel7
Try bringing it by their office for an exchange. See which one takes less time. You will probably be happy to pay the 70 after that little episode.
Posted on 6/26/19 at 6:41 pm to jlovel7
quote:
My modem is flashing and they aren’t reporting an outage so it is probably my device.
It's probably not but they'll say it is.
This post was edited on 6/26/19 at 6:41 pm
Posted on 6/26/19 at 6:52 pm to jlovel7
they want you to pay $10 a month for the cox complete care package and then no service call is ever a charge.
if you knew they were coming out you could have added it and then removed it later. you can only remove it like once every so often without yet another charge.
they should have advised you before they came. perhaps someone from billing can give you a one time credit.. idk, it's always who you talk to. some people no way, yet some are okay..
if you knew they were coming out you could have added it and then removed it later. you can only remove it like once every so often without yet another charge.
they should have advised you before they came. perhaps someone from billing can give you a one time credit.. idk, it's always who you talk to. some people no way, yet some are okay..
Posted on 6/26/19 at 6:54 pm to jlovel7
I don’t pay for Cox. My Cox pays for me
Posted on 6/26/19 at 6:58 pm to jlovel7
Cox can go suck some big ones. Can't remember the exact reason why but I was talking to them online in a chat and tried to pay my bill, which I still had like 2 days or something left before the due date. She ended up giving me the total and it was $10 extra. I asked why it was higher and she said it was a $10 online payment fee. I was like WTF is with that, and she ended up waiving the fee. But total bullshite. Again frick cox with a bag of cocks.
Posted on 6/26/19 at 7:01 pm to jlovel7
<- - - Works for another large telecommunication provider (hint: Lily 
).
Anyway, we tell customers that there will be a charge for a technician visit, but we rarely ever actually charge them. Unless it’s very obviously customer-caused, and even then only if we are out there multiple times for the same thing. Obviously, different companies and YMMV, but whatever. Just thought I’d throw that out there.
). Anyway, we tell customers that there will be a charge for a technician visit, but we rarely ever actually charge them. Unless it’s very obviously customer-caused, and even then only if we are out there multiple times for the same thing. Obviously, different companies and YMMV, but whatever. Just thought I’d throw that out there.
Posted on 6/26/19 at 7:03 pm to FCP
Unfortunately y’all only provide my area with 18mbps
Posted on 6/26/19 at 7:09 pm to tgrbaitn08
quote:
I don’t pay for Cox. My Cox pays for me
This is too easy you homo so I’ll give you a pass.
Posted on 6/26/19 at 7:12 pm to jlovel7
quote:Yup. There’s that. I’m still on old school DSL at a whopping 3 megs, so I’d consider committing a low-grade felony to get 18 megs at my place. For now my only choices are dsl or satellite which s-u-c-k-s from what I hear.
18mbps
We are laying a helluva lot of fiber right now though. Turned up 2 major subdivisions out in LP just in the past 2 weeks (Southpoint and Whispering Springs). Something like 2,000 homes I think. So, it’s coming, but not anywhere fast enough.
Posted on 6/26/19 at 7:19 pm to dawgsjw
I call bullshite, I pay mine online every time and no extra $10 fee. I swear, some of you bitch just to bitch about your ISP’s (or insert whatever here) even though you most likely get a good service the majority of the time. You are like my grandmother who walks into a store, it’s hot, then calls to complain about it.
Oh, and move this shite to the Tech Board.
Oh, and move this shite to the Tech Board.
This post was edited on 6/26/19 at 7:25 pm
Posted on 6/26/19 at 7:55 pm to Martini
quote:
This is too easy you homo so I’ll give you a pass
He’s talking about Cox, not cocks. You would definitely know more about the latter.
Posted on 6/26/19 at 7:57 pm to Paul Allen
Got the new cox fiber installed last week (subtle brag). The terminal wasn’t working so they sent another guy out on Sunday. He shows up and says, “oh I don’t do the fiber.” WTF.
Posted on 6/26/19 at 8:11 pm to jlovel7
They did to us too.
Call them and ask for it to be removed. They did it for us with the quickness. Twice.
Call them and ask for it to be removed. They did it for us with the quickness. Twice.
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