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Calling Lawyers of the OT: Liabiliy for damages to customer property

Posted on 12/4/18 at 4:00 pm
Posted by CptRusty
Basket of Deplorables
Member since Aug 2011
11740 posts
Posted on 12/4/18 at 4:00 pm
LINK

TLDR; Customer brings his car to a shop for work. Shop technician takes the car on a "test drive" (joyride), does an illegal U Turn and wrecks the car.

Shop told car owner to file on his own insurance, citing that the owner signed a waiver when dropping off the vehicle for work.

I would think that you cannot be categorically absolved of any and all liability for a customer's property regardless of whatever waiver they sign , especially due to gross negligence, and furthermore negligence involving breaking the law.

Lawyers of the OT, any experience with similar cases? How did it turn out?
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
59068 posts
Posted on 12/4/18 at 4:02 pm to
I don’t think the waiver is worth the paper it’s printed on.
Posted by jlovel7
NOT Louisiana
Member since Aug 2014
23842 posts
Posted on 12/4/18 at 4:02 pm to
I think someone here said it before but no matter what you sign, everything can be argued essentially in court.

I'm not a lawyer but just my .02. Even if you sign away liability that should be when standard procedure of fixing the vehicle is being done. Ole mechanic baw driving illegally is not standard procedure.
Posted by boosiebadazz
Member since Feb 2008
84488 posts
Posted on 12/4/18 at 4:04 pm to
Hope the shop has garage insurance
This post was edited on 12/4/18 at 4:05 pm
Posted by swamplynx
Lake Chuck
Member since Oct 2014
1275 posts
Posted on 12/4/18 at 4:06 pm to
Shop pays. I worked a similar case not too long ago.
Posted by upgrayedd
Lifting at Tobin's house
Member since Mar 2013
138107 posts
Posted on 12/4/18 at 4:06 pm to
Posted by BiggerBear
Redbone Country
Member since Sep 2011
3146 posts
Posted on 12/4/18 at 4:07 pm to
That was in Florida. You will need to consult a Florida lawyer.
Posted by FearTheFish
Member since Dec 2007
4313 posts
Posted on 12/4/18 at 4:07 pm to
quote:

Shop told car owner to file on his own insurance, citing that the owner signed a waiver when dropping off the vehicle for work.


I'd tell that shop owner to go ahead and turn it over to his insurance carrier because the civil sheriff is about to bring him a Christmas gift.
Posted by Major Dutch Schaefer
Location: Classified
Member since Nov 2011
38222 posts
Posted on 12/4/18 at 4:07 pm to
Posted by jscrims
Lost
Member since May 2008
3749 posts
Posted on 12/4/18 at 4:07 pm to
Shop pays. Signing a waiver doesn’t absolve them of clear negligence.
Posted by Ghost of Colby
Alberta, overlooking B.C.
Member since Jan 2009
15031 posts
Posted on 12/4/18 at 4:07 pm to
The article provides details about the “joyride” that could complicate matters.
quote:

Two days later, when Hansen went to pick it up, he was told a technician would take it for a quick test drive while he paid the bill, but then something unexpected happened.


The test drive appears to be part of the service, not a rogue mechanic. Also, the customer might not have consented to the test drive, but he was notified and didn’t protest.
Posted by LZ83
La
Member since Sep 2016
17445 posts
Posted on 12/4/18 at 4:08 pm to
I think it’s the illegal U-turn that will get the shop.
This post was edited on 12/4/18 at 4:09 pm
Posted by CptRusty
Basket of Deplorables
Member since Aug 2011
11740 posts
Posted on 12/4/18 at 4:09 pm to
quote:

Also, the customer might not have consented to the test drive, but he was notified and didn’t protest


Fair point, although I'm thinking the illegal u-turn may be a bit of a problem.
Posted by Saskwatch
Member since Feb 2016
17987 posts
Posted on 12/4/18 at 4:12 pm to
quote:

Shop technician takes the car on a "test drive" (joyride), does an illegal U Turn and wrecks the car.



That waiver is for unintentional damages. Not willfull frickery by dropout employee.
Posted by boosiebadazz
Member since Feb 2008
84488 posts
Posted on 12/4/18 at 4:12 pm to
I'd never be so cavalier and unprofessional as to give actual legal advice on a message board, but I think folks should know this is what Louisiana Civil Code article 2004 says:

quote:

Any clause is null that, in advance, excludes or limits the liability of one party for intentional or gross fault that causes damage to the other party.

Any clause is null that, in advance, excludes or limits the liability of one party for causing physical injury to the other party.


LINK
This post was edited on 12/4/18 at 5:57 pm
Posted by JakeTheTiger
Biloxi, MS
Member since Jul 2005
3153 posts
Posted on 12/4/18 at 4:14 pm to
Shop is retarded if they told him to file on his insurance. Even if he does, there is a subrogation action coming.

And that waiver isn't worth the paper it is written on. Waivers can protect against things but liability for something not reasonably foreseeable isn't going to be covered.
Posted by jchamil
Member since Nov 2009
18851 posts
Posted on 12/4/18 at 4:15 pm to
quote:

The test drive appears to be part of the service, not a rogue mechanic. Also, the customer might not have consented to the test drive, but he was notified and didn’t protest.


I'm failing to understand the significance of this. The damage is still on the shop even if the test drive is regular procedure and was consented to. You can't just contract away negligence
Posted by Ghost of Colby
Alberta, overlooking B.C.
Member since Jan 2009
15031 posts
Posted on 12/4/18 at 4:24 pm to
quote:

Fair point, although I'm thinking the illegal u-turn may be a bit of a problem.


I agree. I’m not arguing in favor of the shop. It’s another caveat to the story that already involves lawyers and insurance companies.

Common sense rarely applies in such situations.
Posted by DCtiger1
Member since Jul 2009
11112 posts
Posted on 12/4/18 at 4:29 pm to
Vehicle was in the care and custody of the garage. The garage owner is liable. Waiver doesn’t matter one bit.

Hopefully they’ve got a garage owners policy
Posted by Lakeboy7
New Orleans
Member since Jul 2011
28233 posts
Posted on 12/4/18 at 4:31 pm to
(no message)
This post was edited on 2/26/21 at 1:14 am
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