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Started By
Message
Dealer service dept ripoff/ update in OP
Posted on 9/24/18 at 11:39 am
Posted on 9/24/18 at 11:39 am
I don’t want to say the name of the dealer but they sell BMW/Porsche/Audi in BR so you’ll just have to guess which dealership.
Car is due for service. Told us to bring it in Friday afternoon and they would work on it Monday. Gave us a loaner and said they would email me a quote. Never received an email. I called them this morning to confirm price before starting work.
$1975.00- oil change, spark plugs, cabin air filter and flush brake lines.
WHAT IN THE HOLY HELL frick!!!
Car only has 40k miles and they are changing plugs and flushing brake lines. SCAM
Told them no and I’d be there to pick up my car.i asked about resetting my service light. They said that would be $375!!!!! They then try to charge me $300 for the loaner.
I knew they wouldn’t be cheap but didn’t know it came with a dick in my arse.
Rant/
Update: I called two of the independent mechanic shops recommended in this thread. Both quoted me less than $600 for same work described although I feel some of it unnecessary. Both did qualify their quote with wanting to see the car first. Thanks to those that made the recs. I’ll report back after work is done and who did it and hopefully sing their praises.
So it appears the dealer is over three times what is fair.
*update*
So we finally were able to get the car in the shop for the recommended service. I first made numerous attempts to get Jeff Cobb to get him interested in the work. I brought him the car and initially said no problem and bring it back the following week. I asked for an estimate numerous times and I finally gave up. I was spinning my wheels trying to get Feedback. It was like trying to nail jello to a ceiling. Dude is nuttier than squirrel shite.
I then took Martini’s recommendation and took it to Paul Loupe. His estimate for everything that the dealer wanted was $600. Less than a third of the dealer. However half the crap the dealer wanted to do was unnecessary and sucker bait.
Anyway Paul Loupe did a fantastic job. Very fair, honest and professional.
So a certain BMW, Porsche. Audi dealship can eat a bag of dicks especially those pricks in the Porsche service department.
Thanks Martini even though you’re still a colossal prick and on this boards most hated list.
Car is due for service. Told us to bring it in Friday afternoon and they would work on it Monday. Gave us a loaner and said they would email me a quote. Never received an email. I called them this morning to confirm price before starting work.
$1975.00- oil change, spark plugs, cabin air filter and flush brake lines.
WHAT IN THE HOLY HELL frick!!!
Car only has 40k miles and they are changing plugs and flushing brake lines. SCAM
Told them no and I’d be there to pick up my car.i asked about resetting my service light. They said that would be $375!!!!! They then try to charge me $300 for the loaner.
I knew they wouldn’t be cheap but didn’t know it came with a dick in my arse.
Rant/
Update: I called two of the independent mechanic shops recommended in this thread. Both quoted me less than $600 for same work described although I feel some of it unnecessary. Both did qualify their quote with wanting to see the car first. Thanks to those that made the recs. I’ll report back after work is done and who did it and hopefully sing their praises.
So it appears the dealer is over three times what is fair.
*update*
So we finally were able to get the car in the shop for the recommended service. I first made numerous attempts to get Jeff Cobb to get him interested in the work. I brought him the car and initially said no problem and bring it back the following week. I asked for an estimate numerous times and I finally gave up. I was spinning my wheels trying to get Feedback. It was like trying to nail jello to a ceiling. Dude is nuttier than squirrel shite.
I then took Martini’s recommendation and took it to Paul Loupe. His estimate for everything that the dealer wanted was $600. Less than a third of the dealer. However half the crap the dealer wanted to do was unnecessary and sucker bait.
Anyway Paul Loupe did a fantastic job. Very fair, honest and professional.
So a certain BMW, Porsche. Audi dealship can eat a bag of dicks especially those pricks in the Porsche service department.
Thanks Martini even though you’re still a colossal prick and on this boards most hated list.
This post was edited on 11/20/18 at 5:33 pm
Posted on 9/24/18 at 11:41 am to foj1981
What kind of car?
What do they have to do to change spark plugs?
40k miles is a little soon for spark plugs, but not ridiculous.
What do they have to do to change spark plugs?
40k miles is a little soon for spark plugs, but not ridiculous.
This post was edited on 9/24/18 at 11:42 am
Posted on 9/24/18 at 11:42 am to foj1981
Do you have a 911Turbo or something? Brake fluid absorbs water, and that's a natural service for a BMW...though at 70k miles.
Expensive cars are expensive to maintain...and it's worth it. You have an Indy you can bring it to?
Expensive cars are expensive to maintain...and it's worth it. You have an Indy you can bring it to?
Posted on 9/24/18 at 11:42 am to fightin tigers
Sounds like the same sort of service levels the Range Rover dealerships in Metairie and Baton Rouge whose name shall remain nameless offer.
Posted on 9/24/18 at 11:43 am to foj1981
quote:
cabin air filter
Why are you paying someone to change the cabin air filter?
Posted on 9/24/18 at 11:43 am to foj1981
quote:
Car only has 40k miles and they are changing plugs and flushing brake lines. SCAM
You sound clueless, so how would you know it's a scam? What are the recommended service intervals for your vehicle?
Posted on 9/24/18 at 11:44 am to MrLSU
They are probably charging at least $150/hr labor. No telling what it takes to do some of these services.
I think people are getting shocked on some new cars when they see the labor involved to do some usually easy tasks like changing sparkplugs
I think people are getting shocked on some new cars when they see the labor involved to do some usually easy tasks like changing sparkplugs
Posted on 9/24/18 at 11:44 am to LNCHBOX
$1975!!!!
I born at night but not last night
I born at night but not last night
Posted on 9/24/18 at 11:45 am to foj1981
quote:
$1975!!!!
I born at night but not last night
That didn't answer the questions.
Posted on 9/24/18 at 11:45 am to foj1981
They're called stealerships for a reason
Posted on 9/24/18 at 11:46 am to foj1981
quote:
BMW/Porsche/Audi
Jeff Cobb Auto Works
Posted on 9/24/18 at 11:48 am to foj1981
quote:
BMW/Porsche/Audi
quote:
1975.00- oil change, spark plugs, cabin air filter and flush brake lines.
Subtle brag. We get it, you drive an expensive car
Posted on 9/24/18 at 11:48 am to eScott
quote:
Jeff Cobb Auto Works
If it's German...Jeff will work on it and do a better job than the dealership. At 1/3rd the cost.
Posted on 9/24/18 at 11:49 am to TechDawg2007
quote:
Subtle brag. We get it, you drive an expensive car
And can't afford to maintain it.
'...1/4 tank of gaaaassss, in my new E claaaassss'
Posted on 9/24/18 at 11:50 am to foj1981
I got a complete brake job on my Silverado for $700 and they threw in an oil change.
Posted on 9/24/18 at 11:51 am to TechDawg2007
quote:
Subtle brag. We get it, you drive an expensive car
And can't afford the maintenance
Posted on 9/24/18 at 11:53 am to foj1981
When you buy a luxury vehicle, high service costs are the norm and should be expected. Did you do any research whatsoever before buying a vehicle of that caliber?
Also, why are you still servicing a vehicle with 40k miles that’s not under warranty at the dealership?
You have no one to blame in this situation but yourself. On top of that, you paid a shop to change sparkplugs!? Seriously? Do you know anything at all about vehicles?
Also, why are you still servicing a vehicle with 40k miles that’s not under warranty at the dealership?
You have no one to blame in this situation but yourself. On top of that, you paid a shop to change sparkplugs!? Seriously? Do you know anything at all about vehicles?
Posted on 9/24/18 at 11:53 am to fightin tigers
I can afford to maintain it but didn’t get there by throwing money away on a scam artist. Everyone here defending this practice go right ahead, be my guest
Posted on 9/24/18 at 11:53 am to Jim Rockford
Is it not well known that most Euro dealerships charge around $500 for an oil change? Mercedes, bmw, etc.?
I have no idea what the maintenance schedule is for said car but if it needs a brake fluid flush at 40k miles it better be a damn race car.
I have no idea what the maintenance schedule is for said car but if it needs a brake fluid flush at 40k miles it better be a damn race car.
Posted on 9/24/18 at 11:57 am to Jim Rockford
quote:
I got a complete brake job on my Silverado for $700 and they threw in an oil change.
At that price I’m assuming you changed all 4 rotors.
Did you even grind the rotors down first or did you just go straight for the replacement? You can grind rotors down and they’ll basically function like new; you don’t need to replace them every time you think you need a brake job.
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