re: Allegiant Air

Absolute worst experience I ever had. Flight was delayed for over 8 hours before finally being cancelled at midnight. Waited at the ticket desk for over 45 minutes for someone to show up, couldn't answer if they could refund my ticket so told me to call customer service. That took over an hour before being taken off of hold. Wouldn't refund my tickets but gave me a $100 voucher for future tickets, but no hotel or anything for the night (luckily it was my flight out of MSY so I had a place to stay). The worst part was they knew well before cancelling the flight that the pilots had flown their max time for the day and wouldn't be able to fly out that night, if they would have made it known instead of constantly reassuring us the flight would be leaving it wouldn't have been so bad, and I could have gotten another flight that night.