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re: UPDATE: I was warned, by many on this board, about JIM'S Firearms
Posted on 2/4/17 at 9:46 am to CoolHand
Posted on 2/4/17 at 9:46 am to CoolHand
I guess whatever I say at this point, no matter how sincere I am, will be taken the wrong way. I thought I was doing the right thing by coming on here and making a post. I guess I should have never commented.
4
Posted on 2/4/17 at 9:53 am to bbmel23
Assuming you aren't trolling (which I think you are), the only person that can fix this thread in your favor is the one who started the thread.
Call the OP, offer him a gift card or store credit. He'll be back here with an update in the store's favor. Period.
It's obvious you aren't serious if this doesn't happen because, if not, it's proof Jim's thinks it's customer base is stupid.
Call the OP, offer him a gift card or store credit. He'll be back here with an update in the store's favor. Period.
It's obvious you aren't serious if this doesn't happen because, if not, it's proof Jim's thinks it's customer base is stupid.
This post was edited on 2/4/17 at 9:54 am
Posted on 2/4/17 at 9:58 am to bbmel23
Melissa you getting some pushback not because you commented which is welcome, but because you didn't do anything.
call bossfloss, offer to make it right, and he will come back here and say so.
does this really need to be explained to you?
call bossfloss, offer to make it right, and he will come back here and say so.
does this really need to be explained to you?
Posted on 2/4/17 at 10:51 am to bbmel23
quote:
I guess whatever I say at this point, no matter how sincere I am, will be taken the wrong way. I thought I was doing the right thing by coming on here and making a post. I guess I should have never commented.
Make it right with the customer. Don't come on here with this we can do better bull shite. Are you really this fricking dense???
Posted on 2/4/17 at 11:21 am to bbmel23
quote:
bbmel23
Offer him store credit or something like that. At the very least ask Jim to call and personally apologize. It's nuts that no one has contacted him yet considering you have his info at the store. I am surprised that you guys pull in as much money as you do without even the smallest bit of common sense as to how to remedy a simple customer service issue.
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