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Your take on businesses that provide free coffee in the lobby/waiting room

Posted on 12/5/15 at 2:44 pm
Posted by Jim Rockford
Member since May 2011
98351 posts
Posted on 12/5/15 at 2:44 pm
IYAM it encourages loafing by the customers. Conduct your transaction crisply, and go find a starbucks.

Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
59761 posts
Posted on 12/5/15 at 2:45 pm to
Boooooo

Terrorist because free coffee is american. You know it won't be good but get some anyway. That's how I feel
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
73681 posts
Posted on 12/5/15 at 2:46 pm to
Have been to Home Depot strictly for the free coffee
Posted by kingbob
Sorrento, LA
Member since Nov 2010
67216 posts
Posted on 12/5/15 at 2:51 pm to
quote:

IYAM it encourages loafing by the customers. Conduct your transaction crisply, and go find a starbucks.


I consider it a nice gesture by businesses who know that people will have to wait. It's a perk like offering free wifi. It helps customers to feel more valued when they have to wait for service.
Posted by Navytiger74
Member since Oct 2009
50458 posts
Posted on 12/5/15 at 2:53 pm to
My first BMW dealership in Tacoma, Washington had a whole setup. Coffee, water, soda, snacks, etc. The one I go to Alexandria, Va is much more stingy, though it's a more affluent area. Damned recession ruined everything.
Posted by Darth_Vader
A galaxy far, far away
Member since Dec 2011
64816 posts
Posted on 12/5/15 at 2:55 pm to
quote:

IYAM it encourages loafing by the customers. Conduct your transaction crisply, and go find a starbucks.



It's little things like that, that customers appreceate. I hope you're not a business consultant.
Posted by Robin Masters
Birmingham
Member since Jul 2010
29997 posts
Posted on 12/5/15 at 2:56 pm to
Aint nothing free in life hoss.
Posted by LucasP
Member since Apr 2012
21618 posts
Posted on 12/5/15 at 3:04 pm to
It's blatant socialism and it needs to be outlawed.
Posted by UKWildcatsFAN
Bowling Green
Member since Sep 2011
5690 posts
Posted on 12/5/15 at 3:05 pm to
I enjoy doing bu'ness with people that serve me food and drink.
Posted by The Bruce
Member since Dec 2013
951 posts
Posted on 12/5/15 at 3:07 pm to
The dealership I would take my truck in for service would have coffee and Shipley's donuts all the time. I appreciated it.
Posted by Peazey
Metry
Member since Apr 2012
25418 posts
Posted on 12/5/15 at 3:08 pm to
It promotes a friendly and accommodating atmosphere. Providing basic refreshments is simply a friendly, decent, and human thing to do. Treating your customers impersonally and without dignity is not equivalent to professionalism.
This post was edited on 12/5/15 at 3:09 pm
Posted by VetteGuy
Member since Feb 2008
28336 posts
Posted on 12/5/15 at 3:25 pm to
You're on a downward spiral, Jim.

What's going on?

Tell us so we can help.
Posted by yellowfin
Coastal Bar
Member since May 2006
97719 posts
Posted on 12/5/15 at 3:29 pm to
Much rather then offer a whiskey drink
Posted by LateArrivalforLSU
Ascension Parish
Member since Sep 2012
3512 posts
Posted on 12/5/15 at 3:34 pm to
quote:

free coffee

I heart me some coffee. Winter time, summer time, morning, noon, or night. Anytime is the time for a cup of coffee.

Posted by Spock's Eyebrow
Member since May 2012
12300 posts
Posted on 12/5/15 at 3:52 pm to
They give out free cookies at Capital One. I bet that really rustles your jimmies.
Posted by malvin
Member since Apr 2013
4628 posts
Posted on 12/5/15 at 3:57 pm to
My barber refuses to have a coffee pot in the shop. He said he tried it when he first opened and the old men would get there at 5:30 in the morning and not leave until noon. Everybody thought he was busy so they wouldn't stop to get their hair cut
Posted by jorconalx
alexandria
Member since Aug 2011
8636 posts
Posted on 12/5/15 at 4:04 pm to
Have a down vote
Posted by CHiPs25
ATL
Member since Apr 2014
2904 posts
Posted on 12/5/15 at 4:47 pm to
I remember as a kid, the Toyota dealership my parents went to would buy us domino's pizza. Looking back, pretty smart on them cause they guaranteed we were going to be there for an additional 30-45 minutes.
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