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re: Roof replacement using insurance question
Posted on 6/19/23 at 2:57 pm to iwyLSUiwy
Posted on 6/19/23 at 2:57 pm to iwyLSUiwy
quote:The adjuster's estimate should show both the RCV and ACV. Everything should be itemized so you see exactly how much depreciation is being held back on the adjuster's estimate. And recoverable and non-recoverable depreciation should reflect separately on the adjuster's report.
Especially since you're only getting ACV upfront. As far as you know they could have depreciated his roof 50%.
Some policies only cover roofs at ACV, especially if it a policy that was written fairly recently and the roof was already a little older. If that's the case, they won't recoup depreciation on the backend.
Posted on 6/19/23 at 4:24 pm to WB Davis
quote:
We've considered getting a higher-cost metal roof, since this is the second time we've been through this expense with asphalt following a hail storm.
It’s 100% the way to go.
Posted on 6/20/23 at 10:54 am to Tiger Prawn
quote:
The adjuster's estimate should show both the RCV and ACV. Everything should be itemized so you see exactly how much depreciation is being held back on the adjuster's estimate. And recoverable and non-recoverable depreciation should reflect separately on the adjuster's report.
Some policies only cover roofs at ACV, especially if it a policy that was written fairly recently and the roof was already a little older. If that's the case, they won't recoup depreciation on the backend.
I know that I'm a GC/roofing contractor (I'd post my business Facebook page if I wasn't nervous about TD posters going there and leaving negative reviews just to be assholes ), I look at insurance estimates and deal with adjusters non stop.
What the other poster said was don't let your roofer know what the insurance paid you, just offer them something less than what they paid you. Hence me saying that was a terrible idea seeing as his roof might have depreciated 50% and the check the insurance gave him wouldn't nearly cover the cost of a new roof.
On the other hand, if you work with your roofer, one that actually knows how to deal with insurance policies, you can get a nice roof, not just one that a roofer is trying to do it as cheap as possible.
11,000 deductible is an insane amount, most likely he has RCV. There aren't going to be many insurance coverages charging that much for a deducible (unless it's % based on value of the home) without it being RCV. That deductible, just being RCV, would almost be like having no insurance.
Here is my post from another thread just to show why it's best to call a roofer instead of being cheap and thinking you are doing what's best for you a little more detailed...
quote:
Calling an insurance company over a reputable roofer is not in a homeowners best interest. We go there and stick up for the homeowner. Quite often adjusters get up there and don't do a good inspection and decline a claim and nobody is there to challenge their BS.
I've made adjusters get back up on the roof before when they say they are turning down a claim and get them up there and show them the damage myself. Show them the damage and make them pay for the roof that the homeowner deserves. You can find a roofer looking out for you, because the adjuster isn't.
Three of our guys are ex catastrophe adjusters and know more about insurance that the local adjuster that an insurance company sends out. I've gone to jobs where an adjuster paid a person 10k on their insurance claim and I've gotten the claim up to close to 100k because the adjuster didn't care to do a full inspection (water damage claim).
A good roofing contractor is good with insurance. You not telling them your insurance in for is either getting you a cheaper roof or a cheap roofer. %99.999999 of homeowners know how to read an insurance estimate and properly assess it.
For example: The USAA adjuster might get up there and pay for 20 squares of 3-tab 20 year shingles and two turbines and that's it. When really he should be paying for 25 year (because 20 year isn't sold any more), remove and replace, felt, ridge shingles, dump fee, permit fee, two turbines, 3 pipe boots, 3 gas vents caps and collars, chimney flashing, drip edge, and a dryer vent.
So now because you didn't get a good roofer that knows what he's doing/let him examine your paperwork WITH YOU and explain where they messed up, guess what? You only got paid for that crap estimate the adjuster did instead of all the stuff you should of been paid for. Not out of pocket, but by the insurance. So now the homeowner that thinks he knows better than the roofer or thinks everybody is a scammer, just got a crappy roof without all that needed to be replaced was replaced or he is paying for all the things needing to be replaced out of pocket.
Posted on 6/20/23 at 10:55 am to WB Davis
quote:
In my area once a roof reaches 15 years of age the deductible gets crazy high,
probably because roof is going to ACV basis at that point.
Posted on 6/20/23 at 3:34 pm to iwyLSUiwy
quote:Not really. Don't know what his coverage amount is, but an $11,000 deductible is 3% on a house insured for $365k or 2% for a house insured for $550k. 3% deductibles are pretty common in south LA these days and 2% deductibles have been common for a lot longer than that. ACV vs RCV coverage has no bearing on the deductibles offered. Deductible options depend on what insurance company and/or location of the house. Some insurers have different minimum wind/storm deductibles depending on what parish the house is in.
11,000 deductible is an insane amount, most likely he has RCV.
quote:$11,000 is definitely a percentage based deductible. Flat dollar amount deductibles will always be in nice round numbers like $1000, $2500, $5000, or $10,000. Not in some odd increment like $11,000
There aren't going to be many insurance coverages charging that much for a deducible (unless it's % based on value of the home)
If someone has a 10-15+ year old roof, its possible that a policy with ACV coverage for the roof may have been the only option they had besides Citizens, especially if they had to shop for a new policy since Ida.
quote:I do generally advise insureds to try to get their roofer and adjuster on-site at the same time if possible
Here is my post from another thread just to show why it's best to call a roofer instead
Posted on 6/20/23 at 4:11 pm to couv1217
quote:
Couv1217
Or are you in bed with the insurance agent….. 1 year in roofing game and you feel entitled.
Posted on 6/20/23 at 7:47 pm to StrikeIndicator
quote:
StrikeIndicator
1 year in business. Many years in the business. Not in bed with any insurance just tired of the entitled homeowner who thinks he can tell me what I need to charge and tell me I should commit insurance fraud. I’m good.
Posted on 6/20/23 at 7:47 pm to iwyLSUiwy
I have a question if one of y'all can answer. I live in Hammond, just north of southeastern. I made a roof claim to USAA after Ida shite all over Hammond, they sent an adjuster out rather quickly after the storm to look at the roof.
I had scheduled him for 11am the morning he was supposed to come since I was working nights (first responder) for the foreseeable time. He ends up coming at 10am and calls at 1045 to tell me he was done with the inspection and no one was there. I had him wait until I got there but he didn't get back on the roof when I got there. He said there wasn't any damage other than "lift" on some shingles. The roof claim was ultimately denied.
I was in such a daze with my house being flooded that the roof went to the back burner. I see where I have until the end of August this year to file a claim for hurricane Ida damages, not sure how that works with a claim that was denied. I never had the roof looked at by an actual roofer, but I haven't noticed any leaks.
Did I get the shaft by USAA and the adjuster? Would it be worth it to have someone check out the shingle "lift"?
I'll hang up and listen
I had scheduled him for 11am the morning he was supposed to come since I was working nights (first responder) for the foreseeable time. He ends up coming at 10am and calls at 1045 to tell me he was done with the inspection and no one was there. I had him wait until I got there but he didn't get back on the roof when I got there. He said there wasn't any damage other than "lift" on some shingles. The roof claim was ultimately denied.
I was in such a daze with my house being flooded that the roof went to the back burner. I see where I have until the end of August this year to file a claim for hurricane Ida damages, not sure how that works with a claim that was denied. I never had the roof looked at by an actual roofer, but I haven't noticed any leaks.
Did I get the shaft by USAA and the adjuster? Would it be worth it to have someone check out the shingle "lift"?
I'll hang up and listen
Posted on 6/20/23 at 9:59 pm to burgeman
Get a licensed roofer to come look at it. If the roofer says your roof had wind damage, get him to give you an inspection report to provide to USAA and call them to reopen the claim.
If the roofer says the roof had damage that warrants replacement (and you trust his opinion) and USAA still denies the claim, then next step is consult an attorney.
Just don’t drag your feet on it
If the roofer says the roof had damage that warrants replacement (and you trust his opinion) and USAA still denies the claim, then next step is consult an attorney.
Just don’t drag your feet on it
Posted on 6/21/23 at 8:51 am to Tiger Prawn
If he saw lift there’s probably creasing as well. Yes…get a roofer you trust to look and give full examination with pictures
Posted on 6/21/23 at 11:10 am to WB Davis
quote:
In my area once a roof reaches 15 years of age the deductible gets crazy high, and you're typically paying half the replacement cost yourself.
Which is a bargain, since you've used 60% of the rated roof life expectancy. Probably closer to 75%, but that's another story.
quote:
We've considered getting a higher-cost metal roof, since this is the second time we've been through this expense with asphalt following a hail storm.
Have you seen hail damage to a metal roof before? It will frick that thing up, exactly like a vehicle.
Posted on 6/21/23 at 2:51 pm to King Crab
Check for any items that the adjuster missed that could bring up your $ total? i.e.. gutter dents, fence damage (dents in the fence), AC dents to the coils, personal property in the yard that was damaged etc. Any item that has a dent/damage can be paid for. This can offset some of the cost of your deductible.
Some adjusters are in a rush and only look at the roof.
Some adjusters are in a rush and only look at the roof.
Posted on 6/22/23 at 12:45 pm to iwyLSUiwy
iwyLSUiwy gives awesome advice. Years ago, my roofer in another city made all of the difference in getting my adjuster to pay for what was needed rather than the original shortcuts.
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