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CoinBase info, experience needed.

Posted on 6/8/22 at 7:03 pm
Posted by andouille
A table near a waiter.
Member since Dec 2004
10751 posts
Posted on 6/8/22 at 7:03 pm
I am helping someone who has lost a significant amount of money through his Coinbase account. This happened in the last 3 months so not sure if it's related to their 2021 data breach.

I have stayed away from crypto, so I am not familiar with a lot of the practices, any info or sources you have I'd appreciate.
Posted by iAmBatman
The Batcave
Member since Mar 2011
12382 posts
Posted on 6/8/22 at 7:26 pm to
Are you sure it’s not just the value of his crypto holdings shitting the bed?
Posted by eng08
Member since Jan 2013
5997 posts
Posted on 6/8/22 at 7:30 pm to
What are you looking for? Did they transfer stuff out? Or did they buy at the top and their stuff has shite the bed.

Or were they hacked? The records are likely all their - buys/sells, transfers in/out.
This post was edited on 6/8/22 at 7:31 pm
Posted by andouille
A table near a waiter.
Member since Dec 2004
10751 posts
Posted on 6/8/22 at 7:32 pm to
No, it's USD he had in his account that was the result of an earlier transaction. After a certain date his email address on the account was changed and no other activity, but his balance was gone.

It's a long story, but I'm just tracing the paperwork back.
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 6/8/22 at 7:33 pm to
Well, he has lost it
Posted by eng08
Member since Jan 2013
5997 posts
Posted on 6/8/22 at 7:41 pm to
If they fished him and swapped his email address then reset the acct he’s likely SoL
Posted by andouille
A table near a waiter.
Member since Dec 2004
10751 posts
Posted on 6/8/22 at 7:45 pm to
CoinBase refuses to provide much information, they will not provide records of the transactions past the date his email changed. We only have records before that date.

CoinBase has no main office, all 3K employees work remotely, they are as vaporous as the currency they trade. I am also posting as a warning to anyone who trades on CoinBase, they had a major data breach last year.
Posted by eng08
Member since Jan 2013
5997 posts
Posted on 6/8/22 at 8:00 pm to
Yeah then he may be screwed, filing suit for the records may be the only choice.

Also He should be able to get records if the acct was in his name as well. Paper mail requests might work.
This post was edited on 6/8/22 at 8:02 pm
Posted by andouille
A table near a waiter.
Member since Dec 2004
10751 posts
Posted on 6/8/22 at 8:09 pm to
His only chance to recover is to sue, subpoena the records and hold them accountable.
Posted by Jag_Warrior
Virginia
Member since May 2015
4171 posts
Posted on 6/8/22 at 8:16 pm to
This is a bit off topic, but in cases where someone is hacked or there’s identity theft, some fraudulent transactions take place (that would generate profits), and the original owner gets 1099s reflecting profits… how do these crypto firms help deal with the IRS, if at all???
Posted by Im4datigers
Northern Virginia
Member since Oct 2003
4469 posts
Posted on 6/8/22 at 8:20 pm to
Play stupid games, win stupid prizes. Ah American greed
Posted by BottomlandBrew
Member since Aug 2010
27222 posts
Posted on 6/8/22 at 8:24 pm to
Always always always use multi-factor authentication, preferably with an authenticator app. Email accounts are easily compromised, and SMS 2FA can be bypassed with SIM swapping. Crypto is still the wild west, to an extent, and you don't have the same protections you have in the more civilized parts of the financial sector.
Posted by Free888
Member since Oct 2019
1680 posts
Posted on 6/8/22 at 8:26 pm to
This is why folks should use hard wallets.
Posted by andouille
A table near a waiter.
Member since Dec 2004
10751 posts
Posted on 6/9/22 at 12:18 am to
quote:

This is why folks should use hard wallets.


Since the stolen money was in USD a hard wallet would not have helped.

quote:

Always always always use multi-factor authentication, preferably with an authenticator app. Email accounts are easily compromised, and SMS 2FA can be bypassed with SIM swapping. Crypto is still the wild west, to an extent, and you don't have the same protections you have in the more civilized parts of the financial sector.


You are correct, but multifactor authentication, from what little information I can get from CoinBase, if far from foolproof. I'm pretty sure the hackers got a duplicate SIM card and ghosted his phone, so the last 2 factors, a SMS verification code and the IP address are useless. It is recommended that you should never trade from a mobile device, only a fixed PC.
Posted by finchmeister08
Member since Mar 2011
35932 posts
Posted on 6/9/22 at 12:44 am to
quote:

Always always always use multi-factor authentication


This

And never go full retard and click those “Please confirm your info” emails that come from “Coinbase”. The email addresses those usually look like:

cunaaurbfkaizgfj73!;82jsnfjal@coinagdbrkslsufvems264snf.com
Posted by FLObserver
Jacksonville
Member since Nov 2005
14514 posts
Posted on 6/9/22 at 6:49 am to
quote:

CoinBase has no main office, all 3K employees work remotely, they are as vaporous as the currency they trade. I am also posting as a warning to anyone who trades on CoinBase, they had a major data breach last year.


Yeah still have a coinbase account but pulled my money out long ago due to their lack of Customer service and the ridiculous fees.
Posted by McCorkleJonesGOAT
Member since Apr 2022
362 posts
Posted on 6/9/22 at 7:22 am to
This another massive reason why you don't use coinbase. Absolute shite company
Posted by leftovergumbo
Member since May 2018
483 posts
Posted on 6/9/22 at 12:11 pm to
I would go further and say never click on any email from coinbase. I get several a week and they are never legit
Posted by SalE
At the beach
Member since Jan 2020
2451 posts
Posted on 6/9/22 at 1:17 pm to
I have used them for years...no problems
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