Cox Service Repair Fee

Call and complain

I think they’re only supposed to charge you if the issue is your problem

Worst case is you buy the service plan for $10 then cancel it next month

That sounds crazy. I’ve never heard of that unless they think the problem is on your end

My fee was waived when I asked them to. Like other poster said it depends on who you talk to.

They only charge you the fee if it’s something that you did. I’ve had them come to my house multiple times in the last few months and every time I tell them on the call that I’m not paying the $75 because there’s nothing wrong with my shite and it’s the bad signal at my house that is the issue. Every single time they used to come here they try going down their little list of bullshite that isn’t the problem.
Oh you need a new box.
Well no, I’ve had three new boxes now and I’m tired of losing all my DVR’d shite. And it’s the signal anyway.

Oh we need to change the cables in the attic.
Well no, y’all changed it last time you were here. They are brand new. It’s the signal.

Oh you need a new modem/surfboard thing.
Nah, that’s relatively new too. It’s the signal.


I’ve had to resort to telling them to only send supervisors to my house now. The contract technicians are always nice but they don’t know shite about frick. I do actually like Cox, when it works. The problem is I’ve had so many problems in the last six months or so that it fricks up more than it works sometimes.

The last chick that came out changed something in my attic and my box literally fricked up every few minutes or so. I was furious. So I went up and changed it back like it was and haven’t had any issues since then. I know it will eventually mess up again because the signal is shite, but I was going mad with it fricking yo every few minutes. Trying to watch the LSU football game was maddening.

That’s damn skippy.

Never had the first problem with my Cox.

My game plan has always been more than one in my bed was too many.

Good luck.