Babycatsy1228

Download the Cox app and see if you have a blue or red outage under the ‘smart help’

If you see an outage, go to the chat or text 54512 for a ‘live agent’

Say ‘there is an outage in my neighborhood. My services are impacted. I verified it in the app. I would like my credit.’

Don’t let them come to the house, it’s on their end and the $75 is a waste of money.

My $150 bill has been lower than $80 each month because of outages. This last month it was $23
You have to do those steps every time there is an outage.
Ready for att fiber to come to my neighborhood.