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re: Travelocity and Thrifty Car Rental Experience

Posted on 7/26/26 at 2:20 pm to
Posted by Snoop Dawg
Member since Sep 2009
3061 posts
Posted on 7/26/26 at 2:20 pm to
quote:

I booked a car with Thrifty last year. One and done. Horrible experience all around


A few years back at Kona airport, I get my car in 5 minutes at Alamo while it took my dad almost an hour and a half at Thrifty. He did save $45 dollars over 8 days vs. mine, but that nonsense isn’t worth it to me.
Posted by Sunnyvale
Little ST. James
Member since Feb 2024
3988 posts
Posted on 7/27/26 at 2:21 am to
quote:

You should have consulted the travel board.


TD is usually pretty good about advice. Honestly.
You get your share of trolls. But they are pretty spot on.
Posted by HagaDaga
Member since Oct 2020
8920 posts
Posted on 7/27/26 at 4:51 am to
quote:

Made a complaint to customer service and was told sorry, read the fine print.
What was in the fine print that pertained to your situation?
Posted by HagaDaga
Member since Oct 2020
8920 posts
Posted on 7/27/26 at 4:52 am to
And what does Costco do that is so beneficial?
Posted by Snoop Dawg
Member since Sep 2009
3061 posts
Posted on 7/27/26 at 7:48 pm to
quote:

And what does Costco do that is so beneficial?


As a nonmember, you can still see their prices:

Costco Travel (click on rental cars and search)

What they do special is :

- allow you to compare prices between car rental companies and vehicle categories

- cancel up to day of reservation with no charge, so you can cancel and rebook if you find a cheaper rate later on

- not charged in advance

- customer service to help if Avis runs out of cars. They got me booked next door at National, at a better price too!

Posted by LemmyLives
Texas
Member since Mar 2019
17913 posts
Posted on 7/27/26 at 8:47 pm to
quote:

Costco

It's still a third party, even though they sort of try to help you. It's not hard to hit Avis and Europcar to compare prices, either.
Posted by dyslexiateechur
Louisiana
Member since Jan 2009
36872 posts
Posted on 7/28/26 at 3:16 am to
I worked for Thrifty 25 years ago. A reservation isn’t a guarantee and status members would be honored over non status members (used to be called blue chip).

A lot is dependent on people returning when they say they will which just doesn’t happen sometimes.
Posted by Chad504boy
4 posts
Member since Feb 2005
180764 posts
Posted on 7/28/26 at 4:43 am to
quote:

A reservation isn’t a guarantee and status members would be honored over non status members (used to be called blue chip).
but taking my money was a guarantee
Posted by Snoop Dawg
Member since Sep 2009
3061 posts
Posted on 7/28/26 at 10:33 am to
quote:

It's still a third party, even though they sort of try to help you. It's not hard to hit Avis and Europcar to compare prices, either.


Never book Avis, unless you go through Costco. If National-Alamo-Enterprise beat the Costco, price, which they rarely do and typically it involves a member reward, I can easily can the Costco reservation.

Stay away from third parties, except rental car companies, especially if you dare rent Avis.
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