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385 Tiger
LSU Fan
Baton Rouge
Member since Jan 2009
158 posts

(work) from home phone
So I have an office phone on my desk with extensions to my colleagues, speaker phone, all the bells and whistles short of Outlook integration. Our office phone system is VOIP, and I"m fairly certain it's an IP phone. (not an expert here).

I've been working from home for the last six weeks due to the virus, and I got to thinking it would be nice to have my "office" desktop phone here at home. It seems strange that since everything is IP/VOIP anyway, I can't simply plug an equivalent phone into my home router and roll like I'm sitting at my desk. I know it has to be more complicated than that, but I have a friend in Houston who is a lawyer and she told me her office did just what I'm describing. Thoughts? What am I missing.


Korkstand
LSU Fan
Plaquemine, LA
Member since Nov 2003
19404 posts

re: (work) from home phone
It's possible. You'll have to talk to your work's phone provider.


385 Tiger
LSU Fan
Baton Rouge
Member since Jan 2009
158 posts

re: (work) from home phone
Is it a complicated, unreasonable, or unusual ask?


Korkstand
LSU Fan
Plaquemine, LA
Member since Nov 2003
19404 posts

re: (work) from home phone
Honestly I don't know how complicated it is, but it's not unreasonable or unusual. I would think that any company deploying voip systems can handle this easily.


td1
Baton Rouge
Member since Oct 2015
914 posts

re: (work) from home phone
Depends on if the VOIP system is in the building or in the cloud. You could try taking your office phone home and plugging it into your router. If they are using POE to power the phone, you might need a power adapter for the phone.


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20
castorinho
Oklahoma Fan
13623 posts
Member since Nov 2010
67923 posts

re: (work) from home phone
Idk about a free software but Cisco jabber does this for us


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20
hashtag
New Orleans Pelicans Fan
Member since Aug 2005
22950 posts

re: (work) from home phone
You'll likely need a device in between your internet connection and your phone that provides connectivity (VPN or the like) to your office network. For example, Meraki has a teleworker device that you plug into your home router and then you can your phone into the Meraki device.

The Meraki teleworker device connects thru your home internet to the Meraki Cloud service then to a Meraki appliance in your companies network.

So, everything you plug into that device would be capable of having "direct connectivity" to your companies network.

TL;DR you'll need a physical VPN device to plug your phone into at home, most likely.

All of this assumes your Voice system is hosted internally on your companies network.


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10
Rhio
LSU Fan
Lake Charles
Member since Dec 2013
682 posts

re: (work) from home phone
I have done that at my job, where I essentially have my office phone at my desk in my home office.

My IT department had to enable Teleworker on the phone and I think they had to add me to some security groups on their end before it would work.

So yeah, it's something that COULD be set up for you but likely, you alone couldn't do it without some help from a voice tech.


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VermilionTiger
LSU Fan
Member since Dec 2012
30724 posts
 Online 

re: (work) from home phone
CISCO Jabber

Links your work phone to Jabber, which you can use on your laptop. I never use my office phone. As long as you get a good Bluetooth headset, it’s awesome


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kywildcatfanone
Kentucky Fan
Wildcat Country!
Member since Oct 2012
70516 posts
 Online 

re: (work) from home phone
I have my office phone on my desk at home, works fine. It has VPN built in, so it's on my work network all the time.
But I couldn't just take any phone and plug it in, it has to be authenticated somehow to your office network phone equipment.


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Chieeefs
Ole Miss Fan
Member since Aug 2019
141 posts

re: (work) from home phone
You'll definitely need a VPN to do this. Our offices are in Mississippi and Memphis....but we have an employee in Illinois with Polycom desk phone. I have it connected to domain with a Sonicwall via site to site VPN.


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