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Watch espn app help

Posted on 6/10/21 at 6:49 pm
Posted by LSUfootball222
Member since Oct 2009
1148 posts
Posted on 6/10/21 at 6:49 pm
I’ve got a Amazon fire stick and have been watching espn on the espn app for several years now. Have been using my dads Cox log in for access

Today, every time I try and watch espn, espn2 etc it says this channel is not part of your tv package, which it clearly is.

Have even tried using someone else’s Hulu provider log in on the espn app and it still says the same error message

Anyone ever experience this? Anything I can do? I’ve tried unplugging

Weird thing is that espn+ still works
Posted by MDB
Baton Rouge
Member since Nov 2019
3062 posts
Posted on 6/10/21 at 6:53 pm to
Who is your provider and what type account do you have? Not your dad’s or friend’s.

Try getting and paying for your own account before you complain.
This post was edited on 6/10/21 at 6:56 pm
Posted by LSUfootball222
Member since Oct 2009
1148 posts
Posted on 6/10/21 at 6:56 pm to
Cool thanks. Didn’t think of that.
Posted by LSUfootball222
Member since Oct 2009
1148 posts
Posted on 6/10/21 at 6:57 pm to
I’ve got c spire internet. Have tried cox and Hulu log ins with still the same error message. I’ve been using this same fire stick, app and log in for years
Posted by Fat Batman
Gotham City, NJ
Member since Oct 2019
1381 posts
Posted on 6/10/21 at 7:40 pm to
I've had this happen before. When I try to use a device connected to MY Cox internet to log in to the ESPN, or other apps, using my parent's Cox credentials. If you are on a Cox connection it seems to want to automatically authenticate using the account of the internet connection you are using. I usually just grab my phone, make sure wifi is off and log in and it works fine like that.

edit: nvm I should have read more, I see you don't have Cox internet.
This post was edited on 6/10/21 at 7:42 pm
Posted by junkfunky
Member since Jan 2011
33853 posts
Posted on 6/10/21 at 7:46 pm to
Try uninstalling, reinstalling, and logging in.
Posted by LSUfootball222
Member since Oct 2009
1148 posts
Posted on 6/10/21 at 8:03 pm to
Fat Batman your on to something. I think that’s what it’s doing. Wants to use my c spire internet credentials even tho I’m trying to log in with Cox. Weird but not sure how to fix that as I’ve been doing this for years and never had this issue
Posted by covlatiger
Member since Feb 2006
2321 posts
Posted on 6/11/21 at 8:52 am to
Not exactly the same but had a similar issue after cancelling Uverse and going to Hulu. Didn’t happen immediately, but after a week or so I couldn’t access the ESPN app - it was trying use the old ATT credentials. The only way to fix was to (as someone said above) delete the ESPN app from the TV and reinstall - at which point it prompted for provider info and allowed me to enter the Hulu credentials.
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
26975 posts
Posted on 6/11/21 at 9:20 am to
It's the authentication issue brought up already. For example, every few months when it would log me out on my phone, I would need to turn off wifi, log in over cellular, then turn wifi back on. If I tried to log in while on wifi, I would have exactly the same issue you're having.

In short, you need to figure out a way to get your device to not immediately see "oh, this is clearly a home package that includes cable, so I'm going to use that" as your credential.
Posted by LSUfootball222
Member since Oct 2009
1148 posts
Posted on 6/11/21 at 2:19 pm to
Thanks for the responses
Posted by Twenty 49
Shreveport
Member since Jun 2014
18725 posts
Posted on 6/13/21 at 10:21 am to
I get that message often, and I am using my own account and login. I just have to go to the account settings, log out of my provider, then log back in.
Posted by Miketheseventh
Member since Dec 2017
5706 posts
Posted on 6/16/21 at 6:45 pm to
quote:

Weird but not sure how to fix that as I’ve been doing this for years and never had this issue

I was having this same problem with my old Hulu login with the ESPN app. The only way I got it to stop was to reset my firestick to factory defaults. It was a pain in the arse setting it back up but I reinstalled the ESPN app after that and logged in with my spectrum credentials and haven’t had any more problems. It stays logged in now to spectrum
Posted by habz007
New Orleans
Member since Nov 2007
3692 posts
Posted on 6/18/21 at 2:08 pm to
I’m my experience the ESPN app is extremely faulty.

I have ATT Uverse and I have ESPN+ subscription. When I try to watch on home office roku TV, it randomly and frequently declines me and says it’s not supported. It’s frustrating but after refreshing few times or several attempts, it eventually works.

Anytime I try to stream a game on the app through my phone, it just circles and circles but the game doesn’t play. I have to completely delete the app, reinstall it, login, then it works instantly. Every. Single. Time.

Extremely frustrating first world problem. But it is problematic nevertheless.
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