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Message
Microsoft Outlook
Posted on 7/23/18 at 4:54 pm
Posted on 7/23/18 at 4:54 pm
My IT department can't come up with a way to help me out, so how about you guys?
Our IT has started adding "[External]" prefix to all incoming emails from people outside the company.
The issue: when you sort by subject it breaks up the conversation and makes things extremely inefficient especially when trying to follow a 30 email conversation and when you receive 100's emails a week like I do.
Does anyone know a way to tell outlook to ignore the character prefix of "[External]" when performing the sort function, it already does this for "Re:" & "Fwd:" it should be pretty simple to do it for other prefixes but i'm having trouble figuring it out.
FYI - i'm using Microsoft Office Professional Plus 2013
Our IT has started adding "[External]" prefix to all incoming emails from people outside the company.
The issue: when you sort by subject it breaks up the conversation and makes things extremely inefficient especially when trying to follow a 30 email conversation and when you receive 100's emails a week like I do.
Does anyone know a way to tell outlook to ignore the character prefix of "[External]" when performing the sort function, it already does this for "Re:" & "Fwd:" it should be pretty simple to do it for other prefixes but i'm having trouble figuring it out.
FYI - i'm using Microsoft Office Professional Plus 2013
This post was edited on 7/25/18 at 9:03 am
Posted on 7/23/18 at 5:03 pm to TexasTiger34
quote:
Does anyone know a way to tell outlook to ignore the character prefix of "[External]" when performing the sort function,
your IT team put this server rule in place most likely bc the people you work with (probably you) keep getting phished. Just bc the display name is similar to someone in the organization doesn't mean the email address used was internal.
Educate yourself.
Posted on 7/23/18 at 5:04 pm to TexasTiger34
quote:
The issue: when you sort by subject it breaks up the conversation and makes things extremely inefficient especially when trying to follow a 30 email conversation and when you receive 100's emails a week like I do.
have you tried selecting the 'converation mode' option? that will group the email discussion oldest-to-latest and make it easier to follow a thread.
i don't personally care for that when i'm on my main workstation because I'm OCD and file away each email for posterity and the conversation mode means i miss some of the responses and its not as easy to flag an individual email with key info i need later.
FWIW our IT dept just started that 'external' nonsense too.
Posted on 7/23/18 at 5:16 pm to jeff5891
quote:
your IT team put this server rule in place most likely bc the people you work with (probably you) keep getting phished. Just bc the display name is similar to someone in the organization doesn't mean the email address used was internal.
Educate yourself.
I've never clicked a phishing email and practically delete every email in which i don't recognize the sender.
Thanks for not even attempting to answer the question.
Also, for the record, i'm not requested for a method to remove [external] from the subject line, just have outlook ignore it when performing the sort function.
You seem like the guy who can't properly read requests or questions and then articulates some bullshite smug response to act smarter than someone. Probably someone low on the totem pole in IT that won't ever even make it to middle management.
Kindly see your way out of the thread.
Posted on 7/23/18 at 5:19 pm to CAD703X
quote:
'converation mode'
Cad's right, this might be the best way to handle it, despite his catfish fetish.
Posted on 7/23/18 at 5:23 pm to t00f
quote:
'conversation mode'
Cad's right, this might be the best way to handle it, despite his catfish fetish.
i just tried this and it appears outlook actually groups "conversations" by using the subject line effectively doing the same thing as performing the sort function, just displaying the emails in a slightly different way.
Posted on 7/23/18 at 5:28 pm to TexasTiger34
Akk, sorry, not sure then unless there is a way to build a filter that hides that information.
I would not mandate this at my company but we don't have anyone that might need extra visuals that the smtp address is external.
I would not mandate this at my company but we don't have anyone that might need extra visuals that the smtp address is external.
Posted on 7/23/18 at 5:41 pm to TexasTiger34
quote:
Thanks for not even attempting to answer the question.
I'm just trying to save you from yourself
Posted on 7/23/18 at 5:45 pm to jeff5891
quote:
I'm just trying to save you from yourself
you mad your IT director keeps sticking you with all the virus removals in your day to day?
poor guy.
and again... not even trying to remove the external stamp from the subject line. so there wouldn't be any negatives to having the sort function ignore it. That's what you stupid IT dolts don't get.
you're basically saying what lazy IT guy said at my company, that's how i know you and him are one in the same.
This post was edited on 7/23/18 at 5:48 pm
Posted on 7/23/18 at 5:47 pm to TexasTiger34
(no message)
This post was edited on 8/8/20 at 9:48 am
Posted on 7/23/18 at 5:49 pm to t00f
quote:
catfish fetish
That's cadfish
Posted on 7/23/18 at 5:51 pm to TexasTiger34
quote:
you mad your IT director keeps sticking you with all the virus removals in your day to day?
Nah, I'm a Network engineer
Posted on 7/23/18 at 9:07 pm to TexasTiger34
quote:
The issue: when you sort by subject
Just wondering, why would you want to do this? I'm failing to see a reason that I would want to do this which isn't already covered by another function.
If you want to highlight a recurring daily/weekly/monthly email, you're much better off using the "smart" searches like from:"albert Einstein" or "weekly report" from:"brenda smith" on and on.
Posted on 7/24/18 at 7:52 am to jeff5891
quote:
Nah, I'm a Network engineer
Do you suck at your job? The gentleman ask for a solution to a problem caused by your group when they modified an email policy. Perhaps suggest the he ask his IT department if they can move the [external] to the end of the email address?
You’re attitude is why most people think IT are a bunch of self important douchebags.
And BTW, using engineer in your title without have a PE is actionable in most states, though it rarely happens. There are no PEs in network engineering.
Posted on 7/24/18 at 8:18 am to castorinho
quote:
Just wondering, why would you want to do this? I'm failing to see a reason that I would want to do this which isn't already covered by another function.
I have several(30-50 at any given point) very long conversations(15-30 emails) surrounding critical topics that i need to stay on top of week to week and need to be able to quickly reference things that were stated via email and who stated them. Tracking conversations is very big when coordinated large engineering projects.
If i need to reference a certain conversation during a live meeting i search for a key word or name, find an email in that chain/conversation, sort by subject and then outlook displays all the emails related to that conversation so i can quickly reference who said what and any attachments that were sent. With this [external] prefix it breaks up the conversation when anyone outside by company replies in the email chain and throws off the successive line of emails in the conversation and i have to go digging for this outside email. It's a HUGE pain in the arse.
I've talked to several other people in my company and they concur.
I've reached out to several friends who work(ed) at microsoft, google and other tech companies and they've mentioned the same complaint and neither them nor I can believe there isn't a quick fix for this yet.
One of them mentioned that I should try upgrading to Office365 because they've put in new rule capabilities and such but i can't just upgrade my email software alone until the company rolls it out for everyone.
Posted on 7/24/18 at 8:21 am to mdomingue
quote:
suggest the he ask his IT department if they can move the [external] to the end of the email address?
I actually suggested this to my IT guys and they said it doesn't bring enough attention to the fact that the email was sent from an outsider and still provides a financial liablity, basically they shot it down.
quote:
You’re attitude is why most people think IT are a bunch of self important douchebags.
This is a generalization and maybe not all IT people deserve this but in this instance, and others i've experienced, i couldn't agree more.
quote:
And BTW, using engineer in your title without have a PE is actionable in most states, though it rarely happens. There are no PEs in network engineering.
i didn't want to call him out but glad you did

Posted on 7/24/18 at 8:34 am to mdomingue
quote:
most people think IT are a bunch of self important douchebags.
how much of your job could be done without them ?
quote:
using engineer in your title without have a PE is actionable in most states
ah...one of those guys
Posted on 7/24/18 at 8:37 am to mdomingue
quote:
using engineer in your title without have a PE is actionable in most states, though it rarely happens. There are no PEs in network engineering.
CCAr >>>>>>> PE
This post was edited on 7/24/18 at 8:40 am
Posted on 7/24/18 at 9:07 am to LSU316
this is why i didn't want to bring up the PE/engineer discussion... knew it would derail the thread...
Posted on 7/24/18 at 9:43 am to TexasTiger34
I didn't point it out but when some ole baw that bought his PE brings it up I have to respond especially when they ridicule someone that could have a harder to obtain certification than they have.
ETA Now if you want to argue this against a "Software Engineer" that is a much more valid argument for a PE to make.
ETA Now if you want to argue this against a "Software Engineer" that is a much more valid argument for a PE to make.
This post was edited on 7/24/18 at 9:44 am
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