Started By
Message

Microsoft Outlook

Posted on 7/23/18 at 4:54 pm
Posted by TexasTiger34
Austin, Kind of
Member since Mar 2008
11344 posts
Posted on 7/23/18 at 4:54 pm
My IT department can't come up with a way to help me out, so how about you guys?

Our IT has started adding "[External]" prefix to all incoming emails from people outside the company.

The issue: when you sort by subject it breaks up the conversation and makes things extremely inefficient especially when trying to follow a 30 email conversation and when you receive 100's emails a week like I do.

Does anyone know a way to tell outlook to ignore the character prefix of "[External]" when performing the sort function, it already does this for "Re:" & "Fwd:" it should be pretty simple to do it for other prefixes but i'm having trouble figuring it out.

FYI - i'm using Microsoft Office Professional Plus 2013
This post was edited on 7/25/18 at 9:03 am
Posted by jeff5891
Member since Aug 2011
15827 posts
Posted on 7/23/18 at 5:03 pm to
quote:

Does anyone know a way to tell outlook to ignore the character prefix of "[External]" when performing the sort function,


your IT team put this server rule in place most likely bc the people you work with (probably you) keep getting phished. Just bc the display name is similar to someone in the organization doesn't mean the email address used was internal.


Educate yourself.
Posted by CAD703X
Liberty Island
Member since Jul 2008
86768 posts
Posted on 7/23/18 at 5:04 pm to
quote:

The issue: when you sort by subject it breaks up the conversation and makes things extremely inefficient especially when trying to follow a 30 email conversation and when you receive 100's emails a week like I do.


have you tried selecting the 'converation mode' option? that will group the email discussion oldest-to-latest and make it easier to follow a thread.

i don't personally care for that when i'm on my main workstation because I'm OCD and file away each email for posterity and the conversation mode means i miss some of the responses and its not as easy to flag an individual email with key info i need later.

FWIW our IT dept just started that 'external' nonsense too.
Posted by TexasTiger34
Austin, Kind of
Member since Mar 2008
11344 posts
Posted on 7/23/18 at 5:16 pm to
quote:

your IT team put this server rule in place most likely bc the people you work with (probably you) keep getting phished. Just bc the display name is similar to someone in the organization doesn't mean the email address used was internal.


Educate yourself.



I've never clicked a phishing email and practically delete every email in which i don't recognize the sender.

Thanks for not even attempting to answer the question.
Also, for the record, i'm not requested for a method to remove [external] from the subject line, just have outlook ignore it when performing the sort function.

You seem like the guy who can't properly read requests or questions and then articulates some bullshite smug response to act smarter than someone. Probably someone low on the totem pole in IT that won't ever even make it to middle management.

Kindly see your way out of the thread.
Posted by t00f
Not where you think I am
Member since Jul 2016
99903 posts
Posted on 7/23/18 at 5:19 pm to
quote:

'converation mode'


Cad's right, this might be the best way to handle it, despite his catfish fetish.
Posted by TexasTiger34
Austin, Kind of
Member since Mar 2008
11344 posts
Posted on 7/23/18 at 5:23 pm to
quote:

'conversation mode'


Cad's right, this might be the best way to handle it, despite his catfish fetish.


i just tried this and it appears outlook actually groups "conversations" by using the subject line effectively doing the same thing as performing the sort function, just displaying the emails in a slightly different way.
Posted by t00f
Not where you think I am
Member since Jul 2016
99903 posts
Posted on 7/23/18 at 5:28 pm to
Akk, sorry, not sure then unless there is a way to build a filter that hides that information.

I would not mandate this at my company but we don't have anyone that might need extra visuals that the smtp address is external.

Posted by jeff5891
Member since Aug 2011
15827 posts
Posted on 7/23/18 at 5:41 pm to
quote:

Thanks for not even attempting to answer the question.


I'm just trying to save you from yourself
Posted by TexasTiger34
Austin, Kind of
Member since Mar 2008
11344 posts
Posted on 7/23/18 at 5:45 pm to
quote:

I'm just trying to save you from yourself



you mad your IT director keeps sticking you with all the virus removals in your day to day?

poor guy.


and again... not even trying to remove the external stamp from the subject line. so there wouldn't be any negatives to having the sort function ignore it. That's what you stupid IT dolts don't get.
you're basically saying what lazy IT guy said at my company, that's how i know you and him are one in the same.
This post was edited on 7/23/18 at 5:48 pm
Posted by TexasTiger39
Member since Mar 2009
3671 posts
Posted on 7/23/18 at 5:47 pm to
(no message)
This post was edited on 8/8/20 at 9:48 am
Posted by CAD703X
Liberty Island
Member since Jul 2008
86768 posts
Posted on 7/23/18 at 5:49 pm to
quote:

catfish fetish

That's cadfish
Posted by jeff5891
Member since Aug 2011
15827 posts
Posted on 7/23/18 at 5:51 pm to
quote:

you mad your IT director keeps sticking you with all the virus removals in your day to day?


Nah, I'm a Network engineer
Posted by castorinho
13623 posts
Member since Nov 2010
84460 posts
Posted on 7/23/18 at 9:07 pm to
quote:

The issue: when you sort by subject

Just wondering, why would you want to do this? I'm failing to see a reason that I would want to do this which isn't already covered by another function.

If you want to highlight a recurring daily/weekly/monthly email, you're much better off using the "smart" searches like from:"albert Einstein" or "weekly report" from:"brenda smith" on and on.
Posted by mdomingue
Lafayette, LA
Member since Nov 2010
37932 posts
Posted on 7/24/18 at 7:52 am to
quote:

Nah, I'm a Network engineer


Do you suck at your job? The gentleman ask for a solution to a problem caused by your group when they modified an email policy. Perhaps suggest the he ask his IT department if they can move the [external] to the end of the email address?

You’re attitude is why most people think IT are a bunch of self important douchebags.

And BTW, using engineer in your title without have a PE is actionable in most states, though it rarely happens. There are no PEs in network engineering.
Posted by TexasTiger34
Austin, Kind of
Member since Mar 2008
11344 posts
Posted on 7/24/18 at 8:18 am to
quote:

Just wondering, why would you want to do this? I'm failing to see a reason that I would want to do this which isn't already covered by another function.



I have several(30-50 at any given point) very long conversations(15-30 emails) surrounding critical topics that i need to stay on top of week to week and need to be able to quickly reference things that were stated via email and who stated them. Tracking conversations is very big when coordinated large engineering projects.
If i need to reference a certain conversation during a live meeting i search for a key word or name, find an email in that chain/conversation, sort by subject and then outlook displays all the emails related to that conversation so i can quickly reference who said what and any attachments that were sent. With this [external] prefix it breaks up the conversation when anyone outside by company replies in the email chain and throws off the successive line of emails in the conversation and i have to go digging for this outside email. It's a HUGE pain in the arse.

I've talked to several other people in my company and they concur.

I've reached out to several friends who work(ed) at microsoft, google and other tech companies and they've mentioned the same complaint and neither them nor I can believe there isn't a quick fix for this yet.

One of them mentioned that I should try upgrading to Office365 because they've put in new rule capabilities and such but i can't just upgrade my email software alone until the company rolls it out for everyone.
Posted by TexasTiger34
Austin, Kind of
Member since Mar 2008
11344 posts
Posted on 7/24/18 at 8:21 am to
quote:

suggest the he ask his IT department if they can move the [external] to the end of the email address?


I actually suggested this to my IT guys and they said it doesn't bring enough attention to the fact that the email was sent from an outsider and still provides a financial liablity, basically they shot it down.

quote:

You’re attitude is why most people think IT are a bunch of self important douchebags.


This is a generalization and maybe not all IT people deserve this but in this instance, and others i've experienced, i couldn't agree more.

quote:

And BTW, using engineer in your title without have a PE is actionable in most states, though it rarely happens. There are no PEs in network engineering.


i didn't want to call him out but glad you did
Posted by GrammarKnotsi
Member since Feb 2013
9841 posts
Posted on 7/24/18 at 8:34 am to
quote:

most people think IT are a bunch of self important douchebags.


how much of your job could be done without them ?

quote:

using engineer in your title without have a PE is actionable in most states


ah...one of those guys
Posted by LSU316
Rice and Easy Baby!!!
Member since Nov 2007
29888 posts
Posted on 7/24/18 at 8:37 am to
quote:

using engineer in your title without have a PE is actionable in most states, though it rarely happens. There are no PEs in network engineering.


CCAr >>>>>>> PE
This post was edited on 7/24/18 at 8:40 am
Posted by TexasTiger34
Austin, Kind of
Member since Mar 2008
11344 posts
Posted on 7/24/18 at 9:07 am to
this is why i didn't want to bring up the PE/engineer discussion... knew it would derail the thread...

Posted by LSU316
Rice and Easy Baby!!!
Member since Nov 2007
29888 posts
Posted on 7/24/18 at 9:43 am to
I didn't point it out but when some ole baw that bought his PE brings it up I have to respond especially when they ridicule someone that could have a harder to obtain certification than they have.


ETA Now if you want to argue this against a "Software Engineer" that is a much more valid argument for a PE to make.
This post was edited on 7/24/18 at 9:44 am
first pageprev pagePage 1 of 5Next pagelast page

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on X, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookXInstagram