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Let's talk wired home security camera systems...Swann, Lorex, Q-See, Amcrest, etc.

Posted on 7/31/17 at 12:33 pm
Posted by LSUperior
Member since Aug 2009
1238 posts
Posted on 7/31/17 at 12:33 pm
I have run the gamut researching and reviewing complete home security systems. Swann, Lorex, Q-See, Amcrest...and the list goes on. Such a wide array of opinions it seems. I want to setup an 8 channel poe system with IP cameras going to a central NVR. Picture clarity seems to be pretty close with all of the top brands. Which leads me to my two main concerns.

1) Good customer support AFTER the purchase. I want to be able to pick up the phone and actually talk to someone on the other end if I have troubleshooting questions. I'm thinking of just calling each of these and seeing how hard it is in general to get a tech on the phone.

2) For those with experience with some of these systems, do y'all have an opinion on which one offers the best NIGHT picture quality? It seems like the "starlight" models have the best night clarity, but most of those brands are sold in China or they are super expensive here in the US.

Feel free to chime in with any thoughts or opinions on which brand and model(s) you would recommmend! TIA

This post was edited on 7/31/17 at 12:43 pm
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35122 posts
Posted on 7/31/17 at 12:44 pm to
All the cheap Chinese stuff is pretty much the same. Starlight is a cool feature to have and is the new buzzword. Should be able to find cheap options with it. You want a recorder with a refined GUI/app. I would personally buy Hik vision off the internet. That is if you go the DIY route.
Posted by LSUperior
Member since Aug 2009
1238 posts
Posted on 7/31/17 at 12:59 pm to
quote:

All the cheap Chinese stuff is pretty much the same. Starlight is a cool feature to have and is the new buzzword. Should be able to find cheap options with it. You want a recorder with a refined GUI/app. I would personally buy Hik vision off the internet. That is if you go the DIY route.


IMO the "starlight" models with the Sony sensors have the best night time video clarity to date. This would be most useful for facial shots to determine who the perp is. I do plan on wiring it myself. Dahua and HikVision are the two biggest suppliers, but their rebranded US stuff (Amcrest, Swann, etc.) don't seem to compare especially in night time.
Posted by idlewatcher
Planet Arium
Member since Jan 2012
86713 posts
Posted on 7/31/17 at 1:40 pm to
I have the 1080p QSee w/NVR. It's an 8-channel and I love it.

The GUI (as one of the posters suggested) is pretty crappy overall but if you have half a brain, you can figure it out. One of the problems I ran into was the NVR would just reset itself every few weeks and then pop back on, but that went away with a firmware update.

Costco has great deals on cameras all the time, particularly QSee products.
Posted by mr. penguin
Member since Jun 2009
7469 posts
Posted on 7/31/17 at 1:43 pm to
I have had two QSee sets and recommend them. The customer service is based in India but if you have something go wrong with your hardware, you send it back and they replace it.
Posted by LSUperior
Member since Aug 2009
1238 posts
Posted on 7/31/17 at 1:50 pm to
quote:

I have had two QSee sets and recommend them. The customer service is based in India but if you have something go wrong with your hardware, you send it back and they replace it.


Is this during the warranty period or do they provide some type of "lifetime warranty" on their products? Also, do they make you pay for the shipping or do they send you a prepaid shipping label to use? Are the customer service techs fairly easily to understand if you need troubleshooting?
This post was edited on 7/31/17 at 1:50 pm
Posted by LSUperior
Member since Aug 2009
1238 posts
Posted on 7/31/17 at 3:08 pm to
A buddy of mine bought and recently installed this Swann 1080p HD 8-channel system from BestBuy, but I wasn't too impressed with the clarity. Couldn't even make out a license plate from 20-30 feet away.
This post was edited on 7/31/17 at 3:09 pm
Posted by CubsFanBudMan
Member since Jul 2008
5745 posts
Posted on 7/31/17 at 4:50 pm to
I have an Amcrest NVR and Hikvision cameras. Haven't had any issues.
Posted by RatLTrap
Member since May 2017
290 posts
Posted on 7/31/17 at 5:10 pm to
save your money and buy a pit bull imho. i bought one 3 years ago and havent had the first break in
Posted by BabySam
FL
Member since Oct 2010
1528 posts
Posted on 7/31/17 at 9:56 pm to
I love my Lorex setup and their support has been great.
Posted by tigermed
Member since Nov 2007
436 posts
Posted on 8/1/17 at 3:23 am to
Does anybody know about Azone cameras? I was looking at some on Amazon.
Posted by LSUperior
Member since Aug 2009
1238 posts
Posted on 8/1/17 at 9:16 am to
quote:

I love my Lorex setup and their support has been great.

Their Color Night Vision line looks intriguing. Have you been able to get a tech on the phone when need be? I looked on their website for a contact number, but no number is given. Instead it looks like you have to create an account and send them en email?
This post was edited on 8/1/17 at 9:32 am
Posted by LSUperior
Member since Aug 2009
1238 posts
Posted on 8/2/17 at 9:31 am to
This one seems to have good reviews and the price isn't too bad.
Amcrest 1080p 8 channel POE system

Posted by mohalk
Member since Feb 2009
375 posts
Posted on 8/3/17 at 10:17 pm to
I have Amcrest 720p and DVR. Quality is pretty good and the iPhone app works well. DVR accepts a mouse and keyboard if you want to hook it up to monitor. App alerts you to motion detection according to schedule and sensititivity you set.
Posted by LSUperior
Member since Aug 2009
1238 posts
Posted on 8/4/17 at 2:18 pm to
I'm debating on 1080 (2mp) cameras or 4mp (2x 1080p HD) cameras. The main con with the 4mp cameras is low light situations will be a bit more blurry/grainy than the 1080p.
Posted by Tigerholic
Member since Sep 2006
2355 posts
Posted on 8/7/17 at 10:53 pm to
Any update on what you got? I'm also looking and was recommended arlo.
Posted by LSUperior
Member since Aug 2009
1238 posts
Posted on 8/8/17 at 11:36 am to
quote:

Any update on what you got? I'm also looking and was recommended arlo.

I'm currently leaning towards the Amcrest ProHD 1080p POE dome cameras and buying the Amcrest NV2108E NVR separately. I don't think they have this packaged together as a "system".

Posted by BabySam
FL
Member since Oct 2010
1528 posts
Posted on 8/8/17 at 5:57 pm to
In regards to Lorex support:

I've submitted tickets then will get a response. Then they've called to handle the case
This post was edited on 8/8/17 at 5:59 pm
Posted by LSUperior
Member since Aug 2009
1238 posts
Posted on 8/9/17 at 9:08 am to
quote:

In regards to Lorex support:

I've submitted tickets then will get a response. Then they've called to handle the case

I just hate having to rely on them to "call you back" instead of being able to speak to someone when you call them. But if they've been consistently responding to your inquiries then I'm sure they are good to go. Their new "Color Night Vision" cameras look interesting. Especially for my driveway area at night.
Posted by Tbooux
Member since Oct 2011
1685 posts
Posted on 8/10/17 at 8:34 am to
I have the 8ch amcrest system and love it. Only problems I've had were accessing through IP or phone app which were resolved by firmware upgrades.
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