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Started By
Message
I can't connect my new Eufy camera to my Google Home wifi.
Posted on 4/5/24 at 2:35 pm
Posted on 4/5/24 at 2:35 pm
I know the camera is supposed to connect to the 2.4 ghz frequency (not the 5) but for some reason it won't. I do not have an option to select only 2.4 on my Google Home wifi.
I've followed the directions from the Eufy website as best as possible but the instruction are dated because Google Home has updated their app since and Eufy has not updated their website.
Any ideas?
I've followed the directions from the Eufy website as best as possible but the instruction are dated because Google Home has updated their app since and Eufy has not updated their website.
Any ideas?
2
Posted on 4/5/24 at 3:56 pm to GumboPot
I got you bro.
Common problem with a Google wifi is you can't separate the 5G band, and Eufys can't use the 5G band.
So what you have to do is use the technology against itself. The 5G band doesn't travel as far as the 2.4G band.
Take the device as far from the router as you can but where you still have a connection to the network (your phone too im assuming you're using for setup). You won't have a visual cue besides perhaps your wifi signal on your phone looking "weak," but this will force Eufy/your phone to use the 2.4 band for setup.
Once you connect, you can move everything where you need it. Its only setup that is an issue.
Common problem with a Google wifi is you can't separate the 5G band, and Eufys can't use the 5G band.
So what you have to do is use the technology against itself. The 5G band doesn't travel as far as the 2.4G band.
Take the device as far from the router as you can but where you still have a connection to the network (your phone too im assuming you're using for setup). You won't have a visual cue besides perhaps your wifi signal on your phone looking "weak," but this will force Eufy/your phone to use the 2.4 band for setup.
Once you connect, you can move everything where you need it. Its only setup that is an issue.
This post was edited on 4/5/24 at 4:00 pm
Posted on 4/5/24 at 4:02 pm to Teddy Ruxpin
Jesus what a shitshow.
Funny thing is it's only this difficult because they've "simplified" everything.
Funny thing is it's only this difficult because they've "simplified" everything.
Posted on 4/5/24 at 4:03 pm to Korkstand
quote:
Jesus what a shitshow
Ya it really is dumb you can't manage the 5G band on Google Wifi as an admin.
This post was edited on 4/5/24 at 4:03 pm
Posted on 4/5/24 at 5:56 pm to Korkstand
quote:it is.
Jesus what a shitshow.
Funny thing is it's only this difficult because they've "simplified" everything.
i had this problem with eero and there's this fricking weirdo 'turn on legacy 2.4ghz network for 10 minutes' option that is BURIED and where you get to try & scramble to hook as many home automation devices as you can before the time runs out.
i have a vanilla ATT fiber modem/router ATM and luckily i had the option to set up both a 2.4 and 5 separately.
i dont know why they gotta make everything hard.
some devices just dont need 5ghz network and i dont see that ending anytime soon. i just set up a new MEROSS garage opener and Tesla wall charger and had to jump on the 2.4 for both.
This post was edited on 4/5/24 at 5:57 pm
Posted on 4/5/24 at 7:29 pm to CAD703X
quote:
some devices just dont need 5ghz network and i dont see that ending anytime soon.
Not only do many devices not need 5ghz, but many can't even use it. This is particularly true for home automation devices, an industry that is ramping up, not down. Range and signal penetration are far more important than bandwidth, so you are right I don't see 2.4ghz devices going away
This post was edited on 4/5/24 at 7:29 pm
Posted on 4/8/24 at 12:44 pm to Teddy Ruxpin
quote:
I got you bro.
Common problem with a Google wifi is you can't separate the 5G band, and Eufys can't use the 5G band.
So what you have to do is use the technology against itself. The 5G band doesn't travel as far as the 2.4G band.
Take the device as far from the router as you can but where you still have a connection to the network (your phone too im assuming you're using for setup). You won't have a visual cue besides perhaps your wifi signal on your phone looking "weak," but this will force Eufy/your phone to use the 2.4 band for setup.
Once you connect, you can move everything where you need it. Its only setup that is an issue.
It's raining right now so I'm not going outside to get to the edge of my WiFi coverage to force 2.4 connection with Google Home but when I try to connect my 2.4 camera again do I need to run an extension cord to with my camera and phone to force the 2.4 connection? Or should I just leave the camera inside and walk to the edge of my wifi with my phone only?
What a pain in the arse...
Posted on 4/8/24 at 1:53 pm to GumboPot
Just to be safe. Run the router out one end of your house on 100ft extension cord and ethernet, then another 100ft cable out the other end with your camera and phone. Only then may you enjoy your technology.
Posted on 4/8/24 at 5:50 pm to Korkstand
quote:
only this difficult because they've "simplified" everything.
It's not just Google. When you have IOT devices, I've seen a consistent problem in getting garage door openers, sprinkler controllers, etc., connected to a 2.4/5GhZ bonded network with a common SSID. The same happened to my Eufy scale and vac with both a Netgear and a TP-Link router.
Posted on 4/8/24 at 8:22 pm to LemmyLives
Yes it's the common SSID that causes these problems. And no it's not just Google, but what I meant by "simplified" is Google and others have removed many options/features, such as the ability to assign multiple SSIDs and segregate the 2.4/5ghz bands.
Posted on 4/8/24 at 11:24 pm to h0bnail
quote:
Just to be safe. Run the router out one end of your house on 100ft extension cord and ethernet, then another 100ft cable out the other end with your camera and phone. Only then may you enjoy your technology.
Posted on 4/11/24 at 7:53 am to GumboPot
I ended up setting up the guest SSID on Google WiFi which is 2.4 only and used it for setting up eufys for my sister and brother in law.
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