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Gaming PC is freezing

Posted on 2/8/21 at 9:37 pm
Posted by gobuxgo5
Member since Nov 2012
10028 posts
Posted on 2/8/21 at 9:37 pm
I just bought a gaming pc and it is freezing when playing fortnite.

It’s a low end pc but would like to make adjustments to avoid this any advice? Here’s the specs..

Intel Core i5 9400F -16GB DDR4 2666Memory - NVIDIA GeForce GTX 1660 Super 6GB
This post was edited on 2/8/21 at 9:38 pm
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77980 posts
Posted on 2/8/21 at 9:39 pm to
Freezing how exactly?

Turn the graphics down lower
This post was edited on 2/8/21 at 9:42 pm
Posted by gobuxgo5
Member since Nov 2012
10028 posts
Posted on 2/8/21 at 9:48 pm to
It’s been freezing randomly. So lower graphics? I’ll try that. That stinks if that’s the case.
Posted by bluebarracuda
Member since Oct 2011
18236 posts
Posted on 2/8/21 at 10:05 pm to
Monitor CPU and GPU temps while you're playing
Posted by LEASTBAY
Member since Aug 2007
14292 posts
Posted on 2/8/21 at 10:12 pm to
Did you update all drivers? I would see which driver Nvidia has.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77980 posts
Posted on 2/8/21 at 10:33 pm to
Like the game just locks? Or it stutters badly?
Posted by gobuxgo5
Member since Nov 2012
10028 posts
Posted on 2/8/21 at 11:12 pm to
Locks where I have to force power down
Posted by gobuxgo5
Member since Nov 2012
10028 posts
Posted on 2/8/21 at 11:15 pm to
I haven’t updated anything I’ll try that thank you
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
27070 posts
Posted on 2/9/21 at 8:17 am to
quote:

Locks where I have to force power down


Could be a host of things, but if I'm throwing a dart, I would say graphics driver. Try updating to the latest version. If you still crash, try a completely clean install, starting with DDU (Display Driver Uninstaller).

ETA: Second dart throw would be chipset driver. Third would be faulty RAM, which would suck to troubleshoot unless you have another set lying around.
This post was edited on 2/9/21 at 8:19 am
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77980 posts
Posted on 2/9/21 at 8:26 am to
Yeah this seems like drivers or heat.

If you can quickly reboot and immediately start playing for a while, then not likely to be heat.
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
27070 posts
Posted on 2/9/21 at 8:32 am to
Heat certainly isn't out of the question, but it would surprise me in this case. Neither of his core components are huge heat producers. Now, that doesn't mean he doesn't have a shite cooler seating, but that would cause severe throttling (that I assume) he would describe before the full lock up. Heat usually isn't the culprit for a full and immediate system lock, but it can certainly happen. But because of the internal logic modern processors have, heat is far more likely to cause "oh my god my computer is soooo slow" reactions than it is "my computer stopped working" reactions.
This post was edited on 2/9/21 at 8:33 am
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
27070 posts
Posted on 2/9/21 at 8:52 am to
Just realized that this card uses a single 6+2 pcie cable. Make sure that your +2 is fully seated until you hear a click.
Posted by gobuxgo5
Member since Nov 2012
10028 posts
Posted on 2/9/21 at 9:21 am to
Thanks for the info. I updated the drivers and so far so good.
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
27070 posts
Posted on 2/9/21 at 10:37 am to
Graphics drivers should always be your first troubleshooting step for things like this, both because issues with them are so frequent as well as that it’s so easy to update them.

The short version is that drivers can cause your gpu to crash. Because a system will not boot without detecting all major components, it will also stop responding if one of your components stop reporting. So when your gpu crashes, it goes dark, and your system immediately locks.

Technically, there is a registry edit you could do that would allow your gpu a bit of time to recover before your system bails, but that wouldn’t actually solve your problem as your game would still crash.
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