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Started By
Message
Can't get AppleCare even though MacBook brand. new
Posted on 9/17/21 at 10:23 pm
Posted on 9/17/21 at 10:23 pm
WTH????
Bought it at Best Buy a couple of weeks ago and Apple says not eligible, HUH???
Bought it at Best Buy a couple of weeks ago and Apple says not eligible, HUH???
3
Posted on 9/17/21 at 10:51 pm to prplhze2000
They didn't give a reason why?
Posted on 9/17/21 at 11:02 pm to Vrai
Tried online
Posted on 9/18/21 at 7:03 am to prplhze2000
You have 60 days to buy it.
Posted on 9/18/21 at 9:48 am to prplhze2000
Is the MacBook a new model or a clearance sale of an old model?
It's possible the model went EOL and the clock started on the Apple warranty earlier (in this situation Best Buy would still honor the entire year if you brought it there for repairs)
But you probably should just talk to Apple to figure out what's going on
It's possible the model went EOL and the clock started on the Apple warranty earlier (in this situation Best Buy would still honor the entire year if you brought it there for repairs)
But you probably should just talk to Apple to figure out what's going on
Posted on 9/18/21 at 10:35 am to prplhze2000
AppleCare is for suckers
Posted on 9/18/21 at 11:25 am to efrad
bought an open box
Took over a half hour on the phone w apple but got it done,
Took over a half hour on the phone w apple but got it done,
This post was edited on 9/18/21 at 12:33 pm
Posted on 9/18/21 at 3:14 pm to prplhze2000
quote:
bought an open box
Took over a half hour on the phone w apple but got it done,
yep
the OG sale date on the open box is what apple is (was) going by.
If you buy a returned apple product from BBY (i.e. open box), Apple basically has the OG sale info in their system, often requiring a phone call to fix. This also used to cause problems when Apple tied purchase info and iWork free download eligibility to AppleID of the purchase and that customer returned the device. Best Buy would wipe the laptop, iWork would be missing, and it wouldn't redownload for the new customer. Customer would then have to call Apple to get it fixed unfortunately.
Posted on 9/18/21 at 4:52 pm to efrad
Yup. Damn thing was even out of warranty. Got all that fixed.
Posted on 9/21/21 at 3:02 pm to whiskey over ice
quote:
AppleCare is for suckers
why is that? genuinely curious
Posted on 9/21/21 at 9:44 pm to tunechi
I've used it several times for ipad saved me $$
Posted on 9/21/21 at 11:52 pm to prplhze2000
Generally extended warranties aren’t worth it, but there are some features with AppleCare like express replacements and 24/7 access that do legitimately make sense, in addition to saving money on repairs.
Posted on 2/20/22 at 3:01 pm to Duckismyspiritanimal
It's worth it on ipads just for the broken glass coverage
Posted on 2/20/22 at 3:04 pm to whiskey over ice
quote:
AppleCare is for suckers
Or wives that drop their phones 20 times a day.
Posted on 2/23/22 at 3:07 pm to TigerinATL
Do the math on glass screen protectors and what a screen replacement is vs the cost of apple care price alongside the screen replacement price with apple care.
Posted on 2/23/22 at 3:44 pm to deltadon
They don't even replace the screens on the iPad pros. They just give you a new one. Tech said it's just one piece now.
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