Posted by
Message
CP3
LSU Fan
Baton Rouge
Member since Sep 2009
6695 posts

Alternatives to ATT provided Fiber modem
I have ATT fiber and lately I have to reset the modem every 12 hours or so due to loss of connection. Works fine for a while after being reset, then drops out again after 12 hours or so.

I eliminated all the downstream routers and currently just have my end devices plugged directly into the router/modem combo provided by ATT. Still having problems (DNS and DHCP issues are some of the errors I get)

Was hoping to find a better modem I can just purchase myself without going through ATT and see if that fixes it.


shspanthers
LSU Fan
Nashville, TN
Member since Sep 2007
483 posts

re: Alternatives to ATT provided Fiber modem
Last time I checked you only have two options, both from ATT. The Pace 5268AC and an older one that isn’t as fast. You could get ATT to try another pace and see if that helps.


Replies (0)
Replies (0)
00
jdd48
LSU Fan
Baton Rouge
Member since Jan 2012
15565 posts
 Online 

re: Alternatives to ATT provided Fiber modem
Are you using the wifi or wired in? In my experience, the wifi on the router was pretty much unusable. Constant disconnects. Once I turned off the router wifi and put in an access point, it was smooth sailing. I've heard of some people doing a passthrough setup with their own router. There's tutorials on the web for it.
This post was edited on 9/16 at 7:40 am


WavinWilly
Chicago Cubs Fan
Wavin Away in Sharlo
Member since Oct 2010
8477 posts
 Online 

re: Alternatives to ATT provided Fiber modem
Unfortunately you have to use the AT&T modems with their Fiber. They use a certificate based authentication to let you on their network.

That said there are ways to bypass it using ubiquiti gear but it's somewhat technically involved and ubiquiti stuff isn't cheap. I had the same problem a year ago or so - had to reset the modem every evening and finally did the bypass. Has made a huge difference.


shawnlsu
LSU Fan
Member since Nov 2011
18244 posts

re: Alternatives to ATT provided Fiber modem
The first problem is AT&T.
The second is either the modem or the head end equipment that you are plugged into, both AT&T issues. Make them fix it.

quote:

ubiquiti gear

I love it. Have it in my office, home, camp and several customer's sites. Easy peezy and it works.


Replies (0)
Replies (0)
00
VermilionTiger
LSU Fan
Member since Dec 2012
31269 posts

re: Alternatives to ATT provided Fiber modem
I have zero issues with my AT&T Fiber

You should ask them to swap out modems


Replies (0)
Replies (0)
00
SlowFlowPro
Stanford Fan
Simple Solutions to Complex Probs
Member since Jan 2004
375382 posts

re: Alternatives to ATT provided Fiber modem
I may be going this route if Suddenlink keeps up their bull shite. How hard is it to bypass the internal router to install my normal mesh? I have heard the native router is terrible and my house is old/wood and needs major support to cover the entire house


notsince98
Missouri Fan
KC, MO
Member since Oct 2012
12967 posts
 Online 

re: Alternatives to ATT provided Fiber modem
The one time I had an issue with the ATT gateway/router, they just replaced it. Easy peasy.


Replies (0)
Replies (0)
01
notsince98
Missouri Fan
KC, MO
Member since Oct 2012
12967 posts
 Online 

re: Alternatives to ATT provided Fiber modem
quote:

I may be going this route if Suddenlink keeps up their bull shite. How hard is it to bypass the internal router to install my normal mesh? I have heard the native router is terrible and my house is old/wood and needs major support to cover the entire house


The latest ATT routers are quite good. You cannot go without one but if you want to use your own, you just go into the router settings and change it to cascaded mode and everything in the ATT router will be disabled and you'll get straight data passthrough to your router.


Replies (0)
Replies (0)
00
Brettesaurus Rex
New Orleans Saints Fan
Baton Rouge
Member since Dec 2009
37011 posts

re: Alternatives to ATT provided Fiber modem
quote:

I've heard of some people doing a passthrough setup with their own router. There's tutorials on the web for it.

Did exactly this. Turned WiFi off on the one they gave me and just use it strictly as a modem and very easily added googles mesh WiFi setup.

One of the techs who came out to help me with some issues with the modem/router they gave me straight up said the one they provide can’t do true gigabit speeds. I was only ever making out at like 300-400. He’s the one who recommended google and also have seen quite a few people on here who like it as well.


TD SponsorTD Fan
USA
Member since 2001
Thank you for supporting our sponsors
Advertisement
CarRamrod
USA Fan
Spurbury, VT
Member since Dec 2006
51813 posts
 Online 

re: Alternatives to ATT provided Fiber modem
this topic comes up every few months. here is my thread from 2017 regarding this issue. LINK

To sum it up, their hardware sucks and they lock you to it with the certificate verification. IP passthrough works from some people but not for others. The most reliable option is to turn the Wifi off on the router and us an AP or a mesh system in AP mode.

There is a way to set up a full ubiquity system that copies the modems certificate and you can take that weak link out, but i havent had the time to fully upgrade my network to ubiquity gear yet. LINK


Replies (0)
Replies (0)
00
CarRamrod
USA Fan
Spurbury, VT
Member since Dec 2006
51813 posts
 Online 

re: Alternatives to ATT provided Fiber modem
quote:

One of the techs who came out to help me with some issues with the modem/router they gave me straight up said the one they provide can’t do true gigabit speeds. I was only ever making out at like 300-400.
well thats just not true.... their modem router can do gigibit speeds. here is my speed test.


but the passthrough mode isnt true pass through and USUALLY cuts your speed in half if you go that route. But there are people who say they got theirs to work, but i have followed same process, with the same equipment, and it didnt work for me. So until Fiber comes to my hood from another provider i'm sucking it up with this shite hardware, unless i get the urge to buy 1200 bucks worth of ubiquity equipment.


gpburdell
Georgia Tech Fan
ATL
Member since Jun 2015
750 posts

re: Alternatives to ATT provided Fiber modem
The
quote:

unless i get the urge to buy 1200 bucks worth of ubiquity equipmen


The bypass you mentioned only requires the UniFi USG router which is $125. You don't need additional switches or APs for that. You can install the USG as your router than use your existing wifi router as an AP till you add Ubiquiti APs etc. There is no problem mixing Ubiquiti gear with others as long you configure everything correctly.


CarRamrod
USA Fan
Spurbury, VT
Member since Dec 2006
51813 posts
 Online 

re: Alternatives to ATT provided Fiber modem
you know thats true. but I would like the USGpro and it also requires the cloud key.


gpburdell
Georgia Tech Fan
ATL
Member since Jun 2015
750 posts

re: Alternatives to ATT provided Fiber modem
You can run the controller on your PC, Raspberry Pi, linux server, AWS etc.

The Cloud Key is just a convenient option for the local controller you want running 24/7. It doesn't need to run 24/7 unless you want the stats which I think most people don't care about.


CarRamrod
USA Fan
Spurbury, VT
Member since Dec 2006
51813 posts
 Online 

re: Alternatives to ATT provided Fiber modem
i havent ready that tutorial in a while but i thought the cloud key was required because you copy the ATT certificate to it? i dont remember.


gpburdell
Georgia Tech Fan
ATL
Member since Jun 2015
750 posts

re: Alternatives to ATT provided Fiber modem
Nope all that is done on the USG router. That tutorial is just using a Cloud Key for the controller, but that controller can be anywhere.


CarRamrod
USA Fan
Spurbury, VT
Member since Dec 2006
51813 posts
 Online 

re: Alternatives to ATT provided Fiber modem
gotcha. I have an HTPC that i run 24/7 for plex i could run it on.

What are your thoughts on USG vs USGpro and then the newer dream machines. i know all i need is the USG, but i like to go above and beyond what i need if the price is right.


gpburdell
Georgia Tech Fan
ATL
Member since Jun 2015
750 posts

re: Alternatives to ATT provided Fiber modem
I'm still running a USG. I've thought about a UDM-Pro, but have held off so far. I prefer having separate devices as opposed to an all in one.

A few months ago Ubiquiti announced the UXG-Pro which looks to be the successor to the USG Pro. I assume at some point they will release a standard UXG to replace the USG.

I'll probably wait till then before deciding if I upgrade.








CarRamrod
USA Fan
Spurbury, VT
Member since Dec 2006
51813 posts
 Online 

re: Alternatives to ATT provided Fiber modem
quote:

I prefer having separate devices as opposed to an all in one.
i agree.

quote:

A few months ago Ubiquiti announced the UXG-Pro which looks to be the successor to the USG Pro. I assume at some point they will release a standard UXG to replace the USG.

I'll probably wait till then before deciding if I upgrade.




i read that as well, i think on here.
This post was edited on 9/17 at 10:36 am


Replies (0)
Replies (0)
00
first pageprev pagePage 1 of 2next pagelast page

Back to top

logoFollow TigerDroppings for LSU Football News
Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookTwitterInstagram