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Alternatives to ATT provided Fiber modem
Posted on 9/15/20 at 9:23 pm
Posted on 9/15/20 at 9:23 pm
I have ATT fiber and lately I have to reset the modem every 12 hours or so due to loss of connection. Works fine for a while after being reset, then drops out again after 12 hours or so.
I eliminated all the downstream routers and currently just have my end devices plugged directly into the router/modem combo provided by ATT. Still having problems (DNS and DHCP issues are some of the errors I get)
Was hoping to find a better modem I can just purchase myself without going through ATT and see if that fixes it.
I eliminated all the downstream routers and currently just have my end devices plugged directly into the router/modem combo provided by ATT. Still having problems (DNS and DHCP issues are some of the errors I get)
Was hoping to find a better modem I can just purchase myself without going through ATT and see if that fixes it.
7
Posted on 9/15/20 at 9:50 pm to CP3
Last time I checked you only have two options, both from ATT. The Pace 5268AC and an older one that isn’t as fast. You could get ATT to try another pace and see if that helps.
Posted on 9/16/20 at 7:39 am to CP3
Are you using the wifi or wired in? In my experience, the wifi on the router was pretty much unusable. Constant disconnects. Once I turned off the router wifi and put in an access point, it was smooth sailing. I've heard of some people doing a passthrough setup with their own router. There's tutorials on the web for it.
This post was edited on 9/16/20 at 7:40 am
Posted on 9/16/20 at 8:20 am to CP3
Unfortunately you have to use the AT&T modems with their Fiber. They use a certificate based authentication to let you on their network.
That said there are ways to bypass it using ubiquiti gear but it's somewhat technically involved and ubiquiti stuff isn't cheap. I had the same problem a year ago or so - had to reset the modem every evening and finally did the bypass. Has made a huge difference.
That said there are ways to bypass it using ubiquiti gear but it's somewhat technically involved and ubiquiti stuff isn't cheap. I had the same problem a year ago or so - had to reset the modem every evening and finally did the bypass. Has made a huge difference.
Posted on 9/16/20 at 8:31 am to WavinWilly
The first problem is AT&T.
The second is either the modem or the head end equipment that you are plugged into, both AT&T issues. Make them fix it.
I love it. Have it in my office, home, camp and several customer's sites. Easy peezy and it works.
The second is either the modem or the head end equipment that you are plugged into, both AT&T issues. Make them fix it.
quote:
ubiquiti gear
I love it. Have it in my office, home, camp and several customer's sites. Easy peezy and it works.
Posted on 9/16/20 at 8:58 am to CP3
I have zero issues with my AT&T Fiber
You should ask them to swap out modems
You should ask them to swap out modems
Posted on 9/16/20 at 9:02 am to CP3
I may be going this route if Suddenlink keeps up their bullshite. How hard is it to bypass the internal router to install my normal mesh? I have heard the native router is terrible and my house is old/wood and needs major support to cover the entire house
Posted on 9/16/20 at 9:50 am to CP3
The one time I had an issue with the ATT gateway/router, they just replaced it. Easy peasy.
Posted on 9/16/20 at 9:52 am to SlowFlowPro
quote:
I may be going this route if Suddenlink keeps up their bullshite. How hard is it to bypass the internal router to install my normal mesh? I have heard the native router is terrible and my house is old/wood and needs major support to cover the entire house
The latest ATT routers are quite good. You cannot go without one but if you want to use your own, you just go into the router settings and change it to cascaded mode and everything in the ATT router will be disabled and you'll get straight data passthrough to your router.
Posted on 9/16/20 at 10:05 am to jdd48
quote:
I've heard of some people doing a passthrough setup with their own router. There's tutorials on the web for it.
Did exactly this. Turned WiFi off on the one they gave me and just use it strictly as a modem and very easily added googles mesh WiFi setup.
One of the techs who came out to help me with some issues with the modem/router they gave me straight up said the one they provide can’t do true gigabit speeds. I was only ever making out at like 300-400. He’s the one who recommended google and also have seen quite a few people on here who like it as well.
Posted on 9/16/20 at 11:13 am to Brettesaurus Rex
this topic comes up every few months. here is my thread from 2017 regarding this issue. LINK
To sum it up, their hardware sucks and they lock you to it with the certificate verification. IP passthrough works from some people but not for others. The most reliable option is to turn the Wifi off on the router and us an AP or a mesh system in AP mode.
There is a way to set up a full ubiquity system that copies the modems certificate and you can take that weak link out, but i havent had the time to fully upgrade my network to ubiquity gear yet. LINK
To sum it up, their hardware sucks and they lock you to it with the certificate verification. IP passthrough works from some people but not for others. The most reliable option is to turn the Wifi off on the router and us an AP or a mesh system in AP mode.
There is a way to set up a full ubiquity system that copies the modems certificate and you can take that weak link out, but i havent had the time to fully upgrade my network to ubiquity gear yet. LINK
Posted on 9/16/20 at 11:19 am to Brettesaurus Rex
quote:well thats just not true.... their modem router can do gigibit speeds. here is my speed test.
One of the techs who came out to help me with some issues with the modem/router they gave me straight up said the one they provide can’t do true gigabit speeds. I was only ever making out at like 300-400.
but the passthrough mode isnt true pass through and USUALLY cuts your speed in half if you go that route. But there are people who say they got theirs to work, but i have followed same process, with the same equipment, and it didnt work for me. So until Fiber comes to my hood from another provider i'm sucking it up with this shite hardware, unless i get the urge to buy 1200 bucks worth of ubiquity equipment.
Posted on 9/16/20 at 1:58 pm to CarRamrod
The
The bypass you mentioned only requires the UniFi USG router which is $125. You don't need additional switches or APs for that. You can install the USG as your router than use your existing wifi router as an AP till you add Ubiquiti APs etc. There is no problem mixing Ubiquiti gear with others as long you configure everything correctly.
quote:
unless i get the urge to buy 1200 bucks worth of ubiquity equipmen
The bypass you mentioned only requires the UniFi USG router which is $125. You don't need additional switches or APs for that. You can install the USG as your router than use your existing wifi router as an AP till you add Ubiquiti APs etc. There is no problem mixing Ubiquiti gear with others as long you configure everything correctly.
Posted on 9/16/20 at 2:22 pm to gpburdell
you know thats true. but I would like the USGpro and it also requires the cloud key.
Posted on 9/16/20 at 5:08 pm to CarRamrod
You can run the controller on your PC, Raspberry Pi, linux server, AWS etc.
The Cloud Key is just a convenient option for the local controller you want running 24/7. It doesn't need to run 24/7 unless you want the stats which I think most people don't care about.
The Cloud Key is just a convenient option for the local controller you want running 24/7. It doesn't need to run 24/7 unless you want the stats which I think most people don't care about.
Posted on 9/17/20 at 9:09 am to gpburdell
i havent ready that tutorial in a while but i thought the cloud key was required because you copy the ATT certificate to it? i dont remember.
Posted on 9/17/20 at 9:53 am to CarRamrod
Nope all that is done on the USG router. That tutorial is just using a Cloud Key for the controller, but that controller can be anywhere.
Posted on 9/17/20 at 9:56 am to gpburdell
gotcha. I have an HTPC that i run 24/7 for plex i could run it on.
What are your thoughts on USG vs USGpro and then the newer dream machines. i know all i need is the USG, but i like to go above and beyond what i need if the price is right.
What are your thoughts on USG vs USGpro and then the newer dream machines. i know all i need is the USG, but i like to go above and beyond what i need if the price is right.
Posted on 9/17/20 at 10:10 am to CarRamrod
I'm still running a USG. I've thought about a UDM-Pro, but have held off so far. I prefer having separate devices as opposed to an all in one.
A few months ago Ubiquiti announced the UXG-Pro which looks to be the successor to the USG Pro. I assume at some point they will release a standard UXG to replace the USG.
I'll probably wait till then before deciding if I upgrade.
A few months ago Ubiquiti announced the UXG-Pro which looks to be the successor to the USG Pro. I assume at some point they will release a standard UXG to replace the USG.
I'll probably wait till then before deciding if I upgrade.
Posted on 9/17/20 at 10:36 am to gpburdell
quote:i agree.
I prefer having separate devices as opposed to an all in one.
quote:i read that as well, i think on here.
A few months ago Ubiquiti announced the UXG-Pro which looks to be the successor to the USG Pro. I assume at some point they will release a standard UXG to replace the USG.
I'll probably wait till then before deciding if I upgrade.
This post was edited on 9/17/20 at 10:36 am
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