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re: PT advice - customer calls the business and asks why no one is wearing a mask.

Posted on 6/10/20 at 7:51 pm to
Posted by DWaginHTown
Houston, TX
Member since Jan 2006
10169 posts
Posted on 6/10/20 at 7:51 pm to
What kind of business?
Posted by Bulldogblitz
In my house
Member since Dec 2018
28155 posts
Posted on 6/10/20 at 7:53 pm to
care, concern, but let this person know you are acting within guidance.
Posted by HeadSlash
TEAM LIVE BADASS - St. GEORGE
Member since Aug 2006
54612 posts
Posted on 6/10/20 at 7:53 pm to
quote:


My SO and I think the masks and the whole COVID-19 pandemic is a large load of horseshite.


This
Posted by tigeralum06
Member since Oct 2007
2886 posts
Posted on 6/10/20 at 8:07 pm to
Blame it on your attorney. You can't force employees and they don't want to etc
Posted by TigerFanatic99
South Bend, Indiana
Member since Jan 2007
34438 posts
Posted on 6/10/20 at 8:11 pm to
Call her back and tell her not to let the liberal media tell her how to think and feel. If national health officials state that it's safe for hundreds of thousands of people to root together, it's safe to do whatever the frick your store does without your employees suffocating themselves.
Posted by LChama
Member since May 2020
3251 posts
Posted on 6/10/20 at 8:17 pm to
A coworker has her own biz.. she shares your stance. She just tells them she is not requiring them but customers are free to wear them if they feel the need. End of discussion.
Posted by Upperaltiger06
North Alabama
Member since Feb 2012
4199 posts
Posted on 6/10/20 at 8:36 pm to
I’d call and let her know she was welcome to wear a mask in the store and you welcome people to social distance. Let me know if there’s anything I can do to help.
Posted by La Place Mike
West Florida Republic
Member since Jan 2004
30856 posts
Posted on 6/10/20 at 8:39 pm to
quote:

Today a customer comes in and gets serviced

Serviced? Tell me more.
Posted by eyepooted
Member since Jul 2010
5717 posts
Posted on 6/10/20 at 8:54 pm to
Pharmacy.
Posted by tiger91
In my own little world
Member since Nov 2005
39912 posts
Posted on 6/10/20 at 9:26 pm to
Serious question — are you in Lafayette? An acquaintance of mine is keeping a list of places that she will and will not go to based on their answers.

ETA If you’re a business that is supposed to technically be wearing one, she may report you. What would happen? Idk. But you can bet she’ll slander your business name every chance she gets. That may or may not hurt you.
This post was edited on 6/10/20 at 9:30 pm
Posted by Pepperoni
Mar-a-Lago
Member since Aug 2013
4124 posts
Posted on 6/10/20 at 9:35 pm to
Have a script with potential responses to any rebuttals.
But call her back. Even a Karen can become a good customer.
This post was edited on 6/11/20 at 5:29 am
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