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Vehicle ran with no oil filter for last 5000 Miles. Changed by dealership outsource..

Posted on 7/5/24 at 3:24 pm
Posted by thejudge
Westlake, LA
Member since Sep 2009
15186 posts
Posted on 7/5/24 at 3:24 pm
As the title says.

I just changed the oil in a used Toyota Hughlander with 30k miles on it. Dealer sent it to a Firestone to get tires and change oil.

They left the filter cartridge out. I am going to contact them and let them know.

Any concerns on running it that long without a filter?
This post was edited on 7/6/24 at 4:18 am
Posted by LEASTBAY
Member since Aug 2007
16558 posts
Posted on 7/5/24 at 3:36 pm to
Doubt it but that's really shitty. If it was a different brand car I would be more worried.
Posted by thejudge
Westlake, LA
Member since Sep 2009
15186 posts
Posted on 7/5/24 at 3:39 pm to
Car is immaculate and we didn't take some big trip.

They also stripped out the filter housing since they didn't have the right filter wrench. I'll ha e to get another housing or risk never getting it off.

I figured a Firestone dealer I wasn't worried.

When I bought my truck years ago I changed everything as soon as I got it. I didn't with this one...
Posted by LEASTBAY
Member since Aug 2007
16558 posts
Posted on 7/5/24 at 3:53 pm to
Gotdamn. Those threads in the housing are thick. How in the hell.
Posted by thejudge
Westlake, LA
Member since Sep 2009
15186 posts
Posted on 7/5/24 at 3:57 pm to
It's the outside housing. The toyotas require a filter wrench with 24mm socket. They look like they used a pair of channel locks
Posted by wileyjones
Member since May 2014
2720 posts
Posted on 7/5/24 at 4:23 pm to
Sucks

Trusted my tundra to a jiffy lube once in college and I think they used a hammer and chisel to get the filter cap off, had all kinds of gouges in the plastic

never trusted anyone but myself or toyota again
Posted by LEASTBAY
Member since Aug 2007
16558 posts
Posted on 7/5/24 at 4:25 pm to
Yeah. I have one. It's really thick aluminum. There's a center plug that a square 1/2" drive fits in I think.
Posted by bbvdd
Memphis, TN
Member since Jun 2009
28657 posts
Posted on 7/5/24 at 5:01 pm to
Go straight to the GM of the dealership would be my suggestion.

Posted by brsa
Baton Rouge, La.
Member since Sep 2007
1317 posts
Posted on 7/5/24 at 5:45 pm to
This doesn't make a whole lot of sense to me.
What kept the oil from draining out w/o a filter?
This post was edited on 7/5/24 at 5:47 pm
Posted by kengel2
Team Gun
Member since Mar 2004
33728 posts
Posted on 7/5/24 at 5:48 pm to
quote:

This doesn't make a whole lot of sense to me.
What kept the oil from draining out w/o a filter?


I'm thinking you actually change the filter media and the filter "housing" is reused. I'm guessing the took the old filter out and didn't put a new media in. So the oil hasn't been filtered for 5k miles.
Posted by brsa
Baton Rouge, La.
Member since Sep 2007
1317 posts
Posted on 7/5/24 at 5:51 pm to
where the hell have I been. Never heard of that.
Posted by thejudge
Westlake, LA
Member since Sep 2009
15186 posts
Posted on 7/5/24 at 5:57 pm to
quote:

I'm thinking you actually change the filter media and the filter "housing" is reused. I'm guessing the took the old filter out and didn't put a new media in. So the oil hasn't been filtered for 5k miles.


Exactly.

There was no filter cartridge. 5k miles.
Posted by TheDrunkenTigah
Baton Rouge
Member since Aug 2011
18246 posts
Posted on 7/5/24 at 6:00 pm to
Toyotas, or at least the larger engines, have a filter housing that you unscrew and replace a cartridge inside. There’s a plug where you can drain the filter before opening it too. Makes oil changes either a massive pain in the arse or a breeze depending on whether you have the right filter wrench to fit the housing.



Posted by brsa
Baton Rouge, La.
Member since Sep 2007
1317 posts
Posted on 7/5/24 at 6:09 pm to
Damn, learn something new every day.
Posted by greasemonkey
Macclenny Fl aka south JAWJA
Member since Aug 2012
2814 posts
Posted on 7/5/24 at 6:30 pm to
If you have any of the oil that was removed, I would send it to get analysis. They can tell you if it has bearing material in it.

It's probably fine though
Posted by thejudge
Westlake, LA
Member since Sep 2009
15186 posts
Posted on 7/5/24 at 6:57 pm to
I caught it in a reusable catchpan before I pulled the housing and realized.
Posted by JRinNOLA
Uptown New Orleans
Member since Feb 2020
152 posts
Posted on 7/5/24 at 11:57 pm to
Pretty shitt of them but that won’t hurt anything.
Posted by The Torch
DFW The Dub
Member since Aug 2014
29595 posts
Posted on 7/6/24 at 5:55 am to
quote:

sent it to a Firestone


Firestone is terrible

I could write a memoir of an experience we had with them.

Bottom line - they replaced the fuel pump on my wife's car, our house was 2 miles from the shop and before she got home the car died. They refused to admit they misdiagnosed, fixed the wrong thing or refund our $900.00

It ended up being some sensor that was under factory recall and Toyota fixed it for free.

I had to go to corporate and spend what felt like 900 hours to get our money refunded,
This post was edited on 7/6/24 at 8:07 am
Posted by upgrade
Member since Jul 2011
15075 posts
Posted on 7/6/24 at 8:49 am to
quote:

Toyotas, or at least the larger engines, have a filter housing that you unscrew and replace a cartridge inside. There’s a plug where you can drain the filter before opening it too. Makes oil changes either a massive pain in the arse or a breeze depending on whether you have the right filter wrench to fit the housing.


We have a highlander. So far I’ve done 3 oil changes on it.
I have the correct filter tool and still hate it. The little drains they give you are hard as hell to get in the filter housing. I hate the whole system. Not to mention having to remove the carpet from underneath before I start.

Other than that, great vehicle.
Posted by 19557LSU
Member since Jan 2018
373 posts
Posted on 7/6/24 at 9:07 am to
How did the oil stay in the engine with no filter? Did I not understand the title?
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