Just a heads up if you are considering a suppressor and not sure sure where to go.

I’ve purchased 2 cans from them (last one in April this year) and jumped in 8/13 and ordered another that was in stock - I have a serial number confirmation. The other 2 went smooth and I had zero issues.

They are having serious issues right now and if you need customer support, it ain’t happening. It’s probably just a massive amount of orders coming in. They keep sending me emails that I am missing information and I have verified that everything is correct.

You shouldn’t have a problem with them if you buy directly from a dealer that has stock on hand….probably just an online ordering issue.

They didn’t have any issue taking my payment though,

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Posted by Rize

Spring Texas

Member since Sep 2011

19853 posts

Posted on 8/24/26 at 2:15 pm to RoIITide

I think I kept getting those emails also and spent a couple hours trying to get a hold of them.

When I did they basically said I was good to go and that either them or the dealer it’s shipping to will fill out that missing info and I didn’t need to do anything.

I was worried that the order was going to stall because that’s what it looked like but wasn’t the case.

This post was edited on 8/24/26 at 2:16 pm

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Posted by Bayou_Tiger_225

Third Earth

Member since Mar 2016

13139 posts

Posted on 8/24/26 at 8:05 pm to RoIITide

I’m looking to buy one. Where would you recommend? LGS? Or find best price on line and have it shipped to FFL?

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Posted by RoIITide

Member since Dec 2010

1011 posts

Posted on 8/24/26 at 9:30 pm to Bayou_Tiger_225

quote:
Where would you recommend?

LGS like you said. My LGS prices are lower than silencer shop to begin with, but I already had their account and it is super easy and smooth until there’s a hiccup. Right now I figure they are slammed with business and can’t keep up with calls.

I don’t mind paying SS a bit more for their expertise in handling the process…and I’m not slamming them…just wanted people to be aware that customer service is nonexistent there right now.

I’ve probably spent close to 10 hours total on hold waiting for them to answer. 2 hours just this morning - I gave up.

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