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Started By
Message
Daiwa fishing rod warranty NSFWish
Posted on 7/3/20 at 7:36 am
Posted on 7/3/20 at 7:36 am
I have a 10 month old Daiwa I bought from Academy. It has a 1 year warranty and receipt with warranty info on a tag. It snapped the other day after setting the hook. Never been stepped on or shut in a door. Taken care of. Broke around an eye support.
Academy says they don't take them back even with a receipt. Have to mail it in to Daiwa myself. Well shite, that is the cost damn near of getting a new one when you factor in time, money, and the fact Daiwa wants you to "insure" an already broken rod after reading their directions. Anyone ever go through this trouble and did it for cheap? I'm thinking of just trashing it and moving on as I usually do with broken rods
Thanks for your time
Academy says they don't take them back even with a receipt. Have to mail it in to Daiwa myself. Well shite, that is the cost damn near of getting a new one when you factor in time, money, and the fact Daiwa wants you to "insure" an already broken rod after reading their directions. Anyone ever go through this trouble and did it for cheap? I'm thinking of just trashing it and moving on as I usually do with broken rods
Thanks for your time
8
Posted on 7/3/20 at 7:38 am to GoAwayImBaitn
Thanks for this info. I'm not a Daiwa fan anyway but this is good to know. Many warranties are absolute shite these days. Most companies just don't stand behind their product anymore. Find the ones that do and stick with them.
Posted on 7/3/20 at 7:45 am to DaTroof
I usually don't buy Daiwa either. I usually just roll with a Shakespeare or the Academy house brand. Cheap and they last.
Posted on 7/3/20 at 8:03 am to GoAwayImBaitn
A local rod shop may be able to help with a quicker turn around and less hassle.
Posted on 7/3/20 at 8:21 am to GoAwayImBaitn
if it's Academy brand they will swap it out over the counter...if not it goes back to the manufacturer...
they were getting hammered by people abusing the return policy...
I had a pair of sunglasses that the rubber on the arms kept wearing off after a period of time...
so after they replaced them once the next time (few years later) I was told they have to go back to the vendor for replacement or repair...
my boat cover they still replace every few years...although the warrenty went from 5 years down to 3 years...
they were getting hammered by people abusing the return policy...
I had a pair of sunglasses that the rubber on the arms kept wearing off after a period of time...
so after they replaced them once the next time (few years later) I was told they have to go back to the vendor for replacement or repair...
my boat cover they still replace every few years...although the warrenty went from 5 years down to 3 years...
Posted on 7/3/20 at 8:47 am to GoAwayImBaitn
Is that a Daiwa thing as to why Academy won't take it back? I recently snapped a G Loomis I'd bought from academy, took it back in with the receipt and get an exchange straight away. Thought they did that with all rods?
Posted on 7/3/20 at 9:46 am to GoAwayImBaitn
I haven't had great success dealing with daiwa customer service. Lews was much better.
Posted on 7/3/20 at 10:07 am to GoAwayImBaitn
Interesting....I snapped my only diawa rod last month. Probably wont buy another. I hadn't looked to replacing it yet. Was 3 months old. I was fighting a 30 inch red though and tried to turn her before she rounded the bend. Still landed it.
Posted on 7/3/20 at 10:09 am to GoAwayImBaitn
It’s because the receipt is older than 6 months. Otherwise academy will accept an exchange.
If you are wanting the same rod and academy still sells that rod, buy a new one, and in a week or so bring the broken one back with the new receipt.
If you are wanting the same rod and academy still sells that rod, buy a new one, and in a week or so bring the broken one back with the new receipt.
Posted on 7/3/20 at 10:13 am to Splackavellie
quote:
the receipt is older than 6 months. Otherwise academy will accept an exchange.
quote:
If you are wanting the same rod and academy still sells that rod, buy a new one, and in a week or so bring the broken one back with the new receipt
This post was edited on 7/3/20 at 10:15 am
Posted on 7/3/20 at 10:30 am to Splackavellie
quote:
If you are wanting the same rod and academy still sells that rod, buy a new one, and in a week or so bring the broken one back with the new receipt.
I've done this a while back at Walmart who wouldn't take back an electronic that failed quickly. That way does work
Posted on 7/3/20 at 11:06 am to Splackavellie
quote:
It’s because the receipt is older than 6 months. Otherwise academy will accept an exchange.
Maybe it was just the old lady at the door making up a rule
I'll try again
Posted on 7/3/20 at 2:06 pm to GoAwayImBaitn
CALL THEM AND THEY WILL PROLLY HELP YOU. THEY ARE VERY GOOD AND PROLLY WILL LET YOU MAIL THEM THE ROD BACK CUT UP TO SAVE THE MAIL IN COST. GIVE IT A SHOT.
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