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re: Bought a new atv- junk? UPDATE page 4

Posted on 2/2/17 at 10:35 am to
Posted by rattlebucket
SELA
Member since Feb 2009
11465 posts
Posted on 2/2/17 at 10:35 am to
Document the process. Take some pics. Let them try to fix but any push back or if not fixed, continue to document and request a replacement. Last resort is to sue them. They are prepared for that and neither of you want that. It'll cost you and them more so hopefully they fix it. Honda is almost bulletproof. Good luck and let us know where you bought.
Posted by Tchefuncte Tiger
Bat'n Rudge
Member since Oct 2004
57329 posts
Posted on 2/2/17 at 10:38 am to
What brand and where did you buy the quad?
Posted by Chris4x4gill2
North Alabama
Member since Nov 2008
3092 posts
Posted on 2/2/17 at 11:58 am to
I would not be happy with anything less than a brand new replacement atv. That's what the one you bought was (wrongly) portrayed as.
Posted by Mr. Hangover
New Orleans
Member since Sep 2003
34516 posts
Posted on 2/2/17 at 12:32 pm to
quote:

No way would I accept a brand new machine that has water in the oil. Absolutely not.


Absolutely... no way you deserve something like that, I'd demand a new one and I'm not one to really fight with customer service.

quote:

Let them try to fix it


No way.. there's no telling what could happen down the road as a result of this and once they 'fix' it you can forget about them taking the blame if something else happens down the line
This post was edited on 2/2/17 at 12:34 pm
Posted by Chris4x4gill2
North Alabama
Member since Nov 2008
3092 posts
Posted on 2/2/17 at 12:35 pm to
quote:

quote:Let them try to fix it No way.. there's no telling what could happen down the road as a result of this and once they 'fix' it you can forget about them taking the blame if something else happens down the line


exactly
Posted by bbvdd
Memphis, TN
Member since Jun 2009
25053 posts
Posted on 2/2/17 at 12:44 pm to
quote:

No way.. there's no telling what could happen down the road as a result of this and once they 'fix' it you can forget about them taking the blame if something else happens down the line


Exaactly, there will most likely be problems with that bike somewhere down the line.

I would only except a new bike or my money back. Not a damn thing else.

That water is on them.
Posted by Mr. Hangover
New Orleans
Member since Sep 2003
34516 posts
Posted on 2/2/17 at 1:12 pm to
Exactly, and like I said, it's just my nature to give a reputable company the benefit of the doubt and work with them, however, not in this case..

Honda makes a damn fine product, so you should get what you paid for... I don't see any reason as to why you shouldn't get your money back or a new bike. I'd push them until I got what I deserved

Don't let this experience fool you, the rancher is one of the best four wheelers ever produced IMO.. I know there are bigger, more powerful four wheelers but I shite you not, I rode my 2001 350 rancher ES yesterday, and despite a little cosmetic wear and tear, that bike runs just like it did the day I bought it 16 years ago




Where did you buy it?
This post was edited on 2/2/17 at 1:13 pm
Posted by Boat Motor Bandit
Member since Jun 2016
1891 posts
Posted on 2/2/17 at 1:14 pm to
Sorry to tell you the truth. But since oil wasn't checked before you took it and documented. From a dealer standpoint. You went out and flooded it somewhere and are wanting me to pay for the repairs since it is a "new" bike. and "under warranty" If not you would have immediately brought it too me the second you found the milky oil. But you didn't, you took it upon yourself to have oil changed and probably cleaned up the filthy muddy bike from where you sank it. Basically your trying to hide your screw up. Sorry. Your fault not on the dealer.
Posted by Mr. Hangover
New Orleans
Member since Sep 2003
34516 posts
Posted on 2/2/17 at 1:16 pm to
It would be really easy to tell if he sunk his brand new bike


I thought about your scenario too though, but I'm gonna give him the benefit of the doubt lol
This post was edited on 2/2/17 at 1:16 pm
Posted by Uncle Brady
Tampa, FL
Member since Aug 2005
905 posts
Posted on 2/2/17 at 1:36 pm to
quote:

As for getting a new one, 4 wheelers are registered vehicles with the state. The only way you will get a new one is if the dealership allowed their registrations to cross into February. Which they shouldn't. If you have having issues with the bike, the dealership should do everything possible to make it right. Honda would typically do an inspection and then rebuild at this point. Yamaha would typically do an insoection, and then depending on the issue, they may buy the unit back and sell you a replacement. As for the bike not coming with a full tank a fuel. That is logistically more difficult than you might think. ETA, didn't see it was a 420. I don't know of any honda dealers than flooded. Ktm, polaris, canam, suzuji, sure. But I don't know about the Hondas and yamaha.


Rando, you hear anything good on those new Honda Rubicon's. Buying another ATV in the summer. Was going to go straight to a Yammy Grizzly but figured I'd at least go check out the Rubicon. DCT Deluxe, I like auto's these days.
Posted by lsewwww
Member since Feb 2009
376 posts
Posted on 2/2/17 at 1:54 pm to
See your point. The oil filter has obvious corrosion on it though. This thing had been stewing for a while. No way would corrosion set in in just 3 days. Deal with this on farm equipment every spring- only reason I caught it. Air box and Honda OEM air filter is pristine- not a speck of dust.

Maybe its coolant and a defective casting- even worse for the engine. Will be easy return at that point.
Posted by Timmayy
Houston
Member since Mar 2016
1592 posts
Posted on 2/2/17 at 3:32 pm to
What has the dealer/corporate said so far. I feel like enough time has passed u should be hearing something
Posted by auggie
Opelika, Alabama
Member since Aug 2013
28127 posts
Posted on 2/2/17 at 4:53 pm to
Did you finance it through your bank?
If so,you would be surprised what a bit of pressure from them can do.
Posted by lsewwww
Member since Feb 2009
376 posts
Posted on 2/2/17 at 4:54 pm to
Spoke with corporate. They said bring the atv to the dealer. He asked why I had not already- I told him about the 100% negative feedback online (that I found after I bought the damn thing- yes I'm a dumbass). He said take pictures (already did) and we'll see what Blackstone shows.

None of you need to worry about this dealer- its 1600 miles away from Louisiana
Posted by Barneyrb
NELA
Member since May 2016
5135 posts
Posted on 2/2/17 at 5:47 pm to
Just for grins I think I would pull the plug out of the rear/front end and check the condition of the lube.
Posted by SportTiger1
Stonewall, LA
Member since Feb 2007
28504 posts
Posted on 2/2/17 at 5:54 pm to
quote:

yes I'm a dumbass




Sounds like you've learned your lesson.
Posted by X123F45
Member since Apr 2015
27477 posts
Posted on 2/3/17 at 5:37 am to
Too expensive for what they give you.

It's silly what honda wants for a 500cc bike.

It's a good bike, but Kodiak 700s are twice the bike for less money.
Posted by Uncle Brady
Tampa, FL
Member since Aug 2005
905 posts
Posted on 2/3/17 at 6:10 pm to
Really wish it had more power. Will probably stick with a new grizzly.
Posted by lsewwww
Member since Feb 2009
376 posts
Posted on 2/3/17 at 6:33 pm to
Dealer and corporate said this is normal. Its just condensation. "Mechanic checked it out, so come get it"

This post was edited on 2/3/17 at 6:41 pm
Posted by lsewwww
Member since Feb 2009
376 posts
Posted on 2/3/17 at 6:34 pm to
Those shiny things are chunks of metal- also normal per Honda. For a shared sump engine, I could actually believe that....depending on wear metals in the oil analysis

This post was edited on 2/3/17 at 6:41 pm
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