re: What's the angriest you've ever been with a business?

quote:

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Delta airlines destroyed my bag containing all of my scuba equipment. They broke several smaller items. I placed a claim at the airport....no reply. I called the number....no reply. I sent emails....no reply. Called the airport again....no reply. Sent certified letter....no reply.

With the bag replacement, the gear I had to replace, and the rental gear I had to use, I was out about $700. Too much to let go. So I sued Delta is small claims court. I figured they would get the message that this was a small claim and that finally I would speak to someone reasonable.

Those sumbiches removed me to Federal Court and tried to " make a Federal Case" out of it. Well, now I was pissed.....I spent days becoming subject matter expert on the laws they were citing as authority for removal and every single case that came down on the issue. My Motion to Remand was the type of thing you get Pulitzer prize for writing.

I am sure the silk-stocking defense firm they hired in Nola charged around $500 per hour. I flooded their office with so much discovery and so many motions, that I felt the need to donate to Green Peace's Deforestation Cause.

I was remanded back to State Court and Delta was sanctioned for improper removal. They continued to huff and puff in State Court and after the first status conference ...when the judge saw what this was all about, he practically threw Delta out of chambers and dared them to go to trial.

Delta called me and offered me $ 5K. I mean....WTF??? I estimate they spent $10K + on defense counsel, got hit with $ 2K in sanctions, and out of the blue offered me $ 5K.

$ 17,0000 on what should have been an apology and a quick check for $ 700.00.

Now you know why I no longer fly DELTA.

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quote:

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Delta airlines destroyed my bag containing all of my scuba equipment. They broke several smaller items. I placed a claim at the airport....no reply. I called the number....no reply. I sent emails....no reply. Called the airport again....no reply. Sent certified letter....no reply.

With the bag replacement, the gear I had to replace, and the rental gear I had to use, I was out about $700. Too much to let go. So I sued Delta is small claims court. I figured they would get the message that this was a small claim and that finally I would speak to someone reasonable.

Those sumbiches removed me to Federal Court and tried to " make a Federal Case" out of it. Well, now I was pissed.....I spent days becoming subject matter expert on the laws they were citing as authority for removal and every single case that came down on the issue. My Motion to Remand was the type of thing you get Pulitzer prize for writing.

I am sure the silk-stocking defense firm they hired in Nola charged around $500 per hour. I flooded their office with so much discovery and so many motions, that I felt the need to donate to Green Peace's Deforestation Cause.

I was remanded back to State Court and Delta was sanctioned for improper removal. They continued to huff and puff in State Court and after the first status conference ...when the judge saw what this was all about, he practically threw Delta out of chambers and dared them to go to trial.

Delta called me and offered me $ 5K. I mean....WTF??? I estimate they spent $10K + on defense counsel, got hit with $ 2K in sanctions, and out of the blue offered me $ 5K.

$ 17,0000 on what should have been an apology and a quick check for $ 700.00.

Now you know why I no longer fly DELTA.

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