re: What the hell is wrong with cox??

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WTF is your bill $300+?

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It’s internet bundled with cable and phone. Need a couple gigablast routers to cover the needs of all the devices in my home(laptops, smart tvs, gaming, phones). It definitely gets expensive

Btw, it’s why tf not wtf. wtf means what the frick boomer

Few things have given me greater satisfaction in the last few years than returning all of the Cox equipment to them and explaining why I was doing it.

I’ve had limited issues with bill creep since then, and none approaching the scale of what Cox tried, more than once.

My last phone conversation with one of their guys went like this:

Harahanian: “I missed the cutoff date of the premium package I have, and my bill bounced up to $225. I’ll pay that, but I want to cut off all the premium movie channels.”

Cox: “Well that’s only going to bring your bill down to $215.”

Harahanian: “My bill was $150 before I took your movie package. If you’re telling me it’s going to be $215 for the same thing, 10 months later, you’re telling me you don’t want me as a customer. I’ll return your equipment this week.”

Ah yes, the Cox "temporary outage... in your area". That's BS, as I discovered the hard way. If you call in to inquire about your service going out, they automatically put that on your account, even if the outage is limited to only YOUR HOUSE.

I had the same problem, got the same message, called all neighbors to see if this outage was indeed in my "area". Nobody else had an outage. I had a bad power strip that my modem was plugged into.

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I had a bad power strip that my modem was plugged into.

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You did troubleshooting after the fact?

Mine went out every day for hours the week of the sleet and all a few weeks ago but it's been stable since.

Is it safe to say that you're finally off of Cox?

My Cox business phones were out late this afternoon also. Internet was running fine. IDK

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Need a couple gigablast routers to cover the needs of all the devices in my home(laptops, smart tvs, gaming, phones).

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You should try google WiFi routers. I pay $80/month for 75 download/25upload and have multiple smart TVs, security cameras, security system, two smart phones, an iPad, and a desktop with an internet-based phone system that I use for work and literally NEVER have any problems. Before getting google WiFi, I had expensive routers and extenders all over my home and property and still had very spotty coverage and strength. Google WiFi pucks solved the problem in an instant without increasing my service speed.

Cox: “I swear this never happens”