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What scam is this? Amazon

Posted on 1/8/23 at 11:39 am
Posted by deeprig9
Unincorporated Ozora, Georgia
Member since Sep 2012
63965 posts
Posted on 1/8/23 at 11:39 am
I order item. I receive item. Item is not correct. Initiate return with Amazon. Amazon says no problem, here's the UPS label, when it is received you'll be refunded.

The next day, I get an Amazon message in broken English from the seller asking me to hold off on returning it because the address is wrong and they want to arrange pickup.

"Dear Deeprig9,
I am so sorry for the troubles caused you. I total understand your complain and the refund will be made. Please I just need one favor, can you hold the product until we arrange pickup because the return address is not correct. Thanks"


Posted by LSUJML
BR
Member since May 2008
45494 posts
Posted on 1/8/23 at 11:40 am to
Ignore email & use Amazon label
As soon as it is scanned by UPS you should get refund email
Posted by PrecedentedTimes
Member since Dec 2020
3128 posts
Posted on 1/8/23 at 11:41 am to
Lol yea you got scammed. Report to Amazon through the app
Posted by shutterspeed
MS Gulf Coast
Member since May 2007
63302 posts
Posted on 1/8/23 at 11:41 am to
That is strange how an interloper would have been tipped off to your return though.
Posted by tigersmanager
Member since Jun 2010
7370 posts
Posted on 1/8/23 at 11:42 am to
Does seem like a scam I would notify Amazon about it
Posted by sqerty
AP
Member since May 2022
4956 posts
Posted on 1/8/23 at 11:47 am to
Hi, I work for the Amazon. Just send me your credit card info and SS# and I'll clear up for you. I only charge #10.00 USD. (ha-ha)
Posted by baldona
Florida
Member since Feb 2016
20444 posts
Posted on 1/8/23 at 11:47 am to
Is it possible the address they deliver from is different than the return address ? So they don’t want you to mail it back to the same place they have registered?
Posted by deeprig9
Unincorporated Ozora, Georgia
Member since Sep 2012
63965 posts
Posted on 1/8/23 at 11:47 am to
quote:

That is strange how an interloper would have been tipped off to your return though.


They contacted me through Amazon, they did not email me directly. So I think it is the true seller, just wondering if the address is incorrect why they wouldn't fix that with Amazon instead of me.
Posted by deeprig9
Unincorporated Ozora, Georgia
Member since Sep 2012
63965 posts
Posted on 1/8/23 at 11:48 am to
quote:

Is it possible the address they deliver from is different than the return address ? So they don’t want you to mail it back to the same place they have registered?


Colorado business.

Came from Germany.

Return address is a US Amazon warehouse.
Posted by HoustonGumbeauxGuy
Member since Jul 2011
29504 posts
Posted on 1/8/23 at 11:49 am to
Judging by the grammar, that is somebody right here on the OT
Posted by baldona
Florida
Member since Feb 2016
20444 posts
Posted on 1/8/23 at 11:50 am to
quote:

Return address is a US Amazon warehouse.


Yeah but if it’s open or defective they don’t want you sending it back to Amazon, they want it directly.

Like if you buy a lawn mower from Home Depot that has a defective part, you aren’t supposed to contact Home Depot you need to contact the manufacturer.

I’m not saying this is the issue, just a possibility.
Posted by shutterspeed
MS Gulf Coast
Member since May 2007
63302 posts
Posted on 1/8/23 at 11:50 am to
quote:

They contacted me through Amazon, they did not email me directly. So I think it is the true seller, just wondering if the address is incorrect why they wouldn't fix that with Amazon instead of me.


Either way, sounds like the seller's responsibility, not yours. I would just proceed as normal.
Posted by LegendInMyMind
Member since Apr 2019
53923 posts
Posted on 1/8/23 at 11:51 am to
quote:

They contacted me through Amazon, they did not email me directly. So I think it is the true seller, just wondering if the address is incorrect why they wouldn't fix that with Amazon instead of me.

Do the return through the proper channels at Amazon. Doing anything else, even if legit from the seller, opens you up to possibly not get the refund.

It would also depend on how much money we are talking.
This post was edited on 1/8/23 at 11:52 am
Posted by Eighteen
Member since Dec 2006
33877 posts
Posted on 1/8/23 at 11:52 am to
seller desperate to save cost getting it returned directly to them instead of back to Amazon warehouse

Amazon liquidates all those returns (depending on item) so sellers get pennies on the dollar. If they get it back they can resell it for more or save the cost from having to get it shipped back from you to Amazon to them and then back to Amazon, etc

Just my hunch
This post was edited on 1/8/23 at 11:54 am
Posted by WPBTiger
Parts Unknown
Member since Nov 2011
30991 posts
Posted on 1/8/23 at 11:53 am to
quote:

Ignore email & use Amazon label
As soon as it is scanned by UPS you should get refund email


Posted by AndyCBR
Baton Rouge, LA
Member since Nov 2012
7547 posts
Posted on 1/8/23 at 11:54 am to
Keep an eye on Amazon.

I recently ordered a $100 Spyderco knife and got only the empty box.

They credited me but they have a problem with internal theft at their fulfillment centers.

I ended up re-ordering it from a dedicated knife shop the second time.
Posted by victoire sécurisé
Member since Nov 2012
4886 posts
Posted on 1/8/23 at 12:00 pm to
Scam Step#1: You buy cheap stuff online.
Scam Step#2: Seller places order for your stuff with stolen credit card, ships stuff to you.
Scam Step #3: You pay scammer for stuff. You are happy and ignorant.
Scam Step #4: Credit card owner complains about fraudulent charge.
Scam Step #5: Credit card company accepts losses, refunds credit card holder.

Result: You’re happy, cc holder is happy, scammer is happy. Cc company is not happy with the loss, but can so easily pass on the cost of losses, they’re happy. Everybody wins and everybody loses.
Posted by Box Geauxrilla
Member since Jun 2013
19118 posts
Posted on 1/8/23 at 12:04 pm to
It’s a scam. Only use the return label that Amazon sent you if you want your money back. frick the seller/scammer. Don’t go out of your way to help them.

I’m guessing seller will send you their address and then claim you never sent it, Amazon sees that you never returned item with their shipping label and you don’t get a refund, and the seller gets their item back so they can use it again in a different scam.
Posted by baldona
Florida
Member since Feb 2016
20444 posts
Posted on 1/8/23 at 12:07 pm to
quote:

I order item. I receive item. Item is not correct. Initiate return with Amazo


How was the item incorrect? To me that says scam or not? Did they send the wrong item, something cheaper? Or is it possible it was an actual mistake like a blue shirt instead of the same teal shirt?
Posted by deeprig9
Unincorporated Ozora, Georgia
Member since Sep 2012
63965 posts
Posted on 1/8/23 at 12:12 pm to
quote:

How was the item incorrect?


Electric razor was Used, which was supposed to be New. Secondly, it had EU plug instead of US plug, was not mentioned in the listing. It was a colorado based business I had no reason to need to check the plug type in the listing. It was a model that the OT recommended to me recently, and none of yall mentioned the plug type either. Just odd and scammy.
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