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Message
VOIP providers for business?
Posted on 4/7/16 at 9:15 am
Posted on 4/7/16 at 9:15 am
Is this the way to go today?
Reliability depends upon Internet connection, so if one is starting a business in Louisiana in either Lafayette (LUS) or Ascension Parish (Eatel), probably wouldn't be an issue.
However, for businesses that rely upon Charter, Cox, AT&T or like, how is service for you and/or company that you represent?
Reliability depends upon Internet connection, so if one is starting a business in Louisiana in either Lafayette (LUS) or Ascension Parish (Eatel), probably wouldn't be an issue.
However, for businesses that rely upon Charter, Cox, AT&T or like, how is service for you and/or company that you represent?
10
Posted on 4/7/16 at 9:15 am to Will Cover
Can your Internet provider offer VOIP?
That can be a good deal.
That can be a good deal.
Posted on 4/7/16 at 9:19 am to soccerfüt
I haven't looked at this route, as I would have to believe a "stand-alone" company would offer a better service (not necessarily a better price as it would be bundled with cable provider), but I'll certainly check into it.
I am curious for backup options - what do businesses do when the phones go out? Google voice?
I am curious for backup options - what do businesses do when the phones go out? Google voice?
Posted on 4/7/16 at 9:21 am to soccerfüt
quote:
Can your Internet provider offer VOIP?
This is is the way to go for a small business.
Posted on 4/7/16 at 9:22 am to VetteGuy
quote:
This is is the way to go for a small business.
So a "packaged" deal is truly the best option?
Posted on 4/7/16 at 9:25 am to Will Cover
Most VOIP systems have a back-up contingency service in case you drop off the Internet.
You can then have calls rerouted (to other fixed phones or to mobile phone numbers) or set up mailboxes to catch calls while down.
Sadly, I'm told the old days of stand-alone voice phone lines are over for business applications.
You can then have calls rerouted (to other fixed phones or to mobile phone numbers) or set up mailboxes to catch calls while down.
Sadly, I'm told the old days of stand-alone voice phone lines are over for business applications.
This post was edited on 4/7/16 at 9:27 am
Posted on 4/7/16 at 9:28 am to Will Cover
quote:
So a "packaged" deal is truly the best option?
Yes, IMO.
A well-motivated Internet provider can do this for only the cost of the phone units.
The desk units plug into any computer jack.
Posted on 4/7/16 at 9:40 am to soccerfüt
Good to know. I'm certainly way behind on what is being used in today's business world.
Posted on 4/7/16 at 9:41 am to Will Cover
Posted on 4/7/16 at 9:42 am to Will Cover
As a VOIP provider there we offer many options as to how we provide the service to you. These options range from premise based VOIP systems to Cloud offerings coming over your current Internet provider or dedicated circuits. And as said above backup plans for if you loose your Internet.
Posted on 4/7/16 at 9:44 am to Will Cover
We use 8*8 VOIP service. I have had them for almost 3 years and I am very happy. We ahve several remote offices and they are all tied in together. We use their hosted solution. Very easy to manage and we have little down time. I have cox fiber at my main office.
LINK
The days of copper wired phones are coming to an end. At&T is getting out of the business and Verizon did a couple of years ago.
LINK
The days of copper wired phones are coming to an end. At&T is getting out of the business and Verizon did a couple of years ago.
This post was edited on 4/7/16 at 9:46 am
Posted on 4/7/16 at 10:01 am to SG_Geaux
quote:
SG_Geaux
Is this who you use?
Posted on 4/7/16 at 10:01 am to lsufan1971
quote:
lsufan1971
I'll check them out. Does Cox have any plans to go all fiber in BR?
Posted on 4/7/16 at 10:18 am to Will Cover
Keep in mind business continuity aspects in case of failure. I'd assume cell phones would be used instead, but something to consider.
Posted on 4/7/16 at 10:26 am to Will Cover
I think most of BR proper has fiber. Call and check. Their fiber ring surrounds the city from what I understand. They have 6 fail over points. It has only gone down once in 5 years at our office on Corporate.
Posted on 4/7/16 at 10:43 am to Will Cover
VOIP for business can get expensive because they usually charge you by the minute, for any extra extensions, voicemail, etc if you want something like an actual office phone system. If you want just want one line then Google Voice and one of these is the way to go.
I have a "virtual office" with a few assistants that also work from home like me so I use Talkroute and it allows extensions, voicemail, greetings menu, unlimited minutes, etc for a flat fee. The only PITA is dialing out can be cumbersome because I have to dial my number first then the number I am calling or else it won't show up on caller ID correctly. They are fairly new though and are adding features. I can't complain at all for $24 per month. I even went to Fiverr and got a professional voice over person to do my greeting and menu for $20.
I have a "virtual office" with a few assistants that also work from home like me so I use Talkroute and it allows extensions, voicemail, greetings menu, unlimited minutes, etc for a flat fee. The only PITA is dialing out can be cumbersome because I have to dial my number first then the number I am calling or else it won't show up on caller ID correctly. They are fairly new though and are adding features. I can't complain at all for $24 per month. I even went to Fiverr and got a professional voice over person to do my greeting and menu for $20.
This post was edited on 4/7/16 at 10:47 am
Posted on 4/7/16 at 11:11 am to Will Cover
My employer offers a hosted, cloud based service that is facilitated via an IP connect, (typically Internet). Calls are not measured. We offer unlimited local calling within a 40 mile radius. We also offer an unlimited nationwide plan. Basically, we take the business owner out of the telephone business. You write us a check for the equipment and telephone service and it is all an OpEx. You have no maintenance agreements, software to maintain...basically no worries. Feel free to email me for more information, (bpinson@tec.com)
Posted on 4/7/16 at 11:13 am to Will Cover
quote:
Is this who you use?
Right now we have a very large on premise Shoretel system (we are a Fortune 1000)
When that cloud service goes to full release in the summer, we plan to use it for some of our smaller offices and job sites as a hybrid solution.
Posted on 4/7/16 at 11:18 am to Will Cover
Yes, one call for issues and problems.
Posted on 4/7/16 at 11:42 am to Will Cover
I HATE Comcast for personal service, but their business service is actually not too bad.
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