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Started By
Message
re: Issues with Capital One Bank
Posted on 9/23/20 at 2:44 pm to FishinTygah84
Posted on 9/23/20 at 2:44 pm to FishinTygah84
quote:
Also, the goal of the bank is to tie you up every way possible through what they call "sticky services."
i call them hooks.
quote:
Bank account, direct deposit, bill pay, credit card, auto loan, home loan, etc. I cant tell you how many people threatened to switch banks and never did due to the hassle
quite true, but i suspect this goes both ways ---- if customers actually follow through on their threat to cancel and leave.
0
Posted on 9/23/20 at 2:45 pm to FishinTygah84
I banked with Hibernia forever and my mom worked there and went over with the Cap One acquisition. I stayed with them until she left then hauled arse. I can’t believe I’m saying this but a Chase has been orders of magnitude better to me. I was furious when one of my BofA credit accounts was moved to Cap One and paid it off and closed the account immediately.
This post was edited on 9/23/20 at 2:46 pm
Posted on 9/23/20 at 2:46 pm to Klingler7
I’ve used capital one for almost 30 years. I’ve never had a problem with them.
Posted on 9/23/20 at 2:49 pm to LoneStar23
Open a new checking account slowly fund it and then switchover everything. Use it as another "savings account" initially. It isn't a bad thing to work with multiple banks and actually easier to save dollars and you can have funds separate in case you get locked out for fraud, identity theft or other reasons.
This post was edited on 9/23/20 at 2:50 pm
Posted on 9/23/20 at 2:56 pm to Klingler7
quote:
It’s going to take a freaking investigation roger my $100 credited to my account.
i had this happen to me possibly at the same location. it took a month but they ruled in my favor and made the deposit correct. i still have a savings account with them but nothing else. their customer service has gone to schitt. i have had an account with them since the Hibernia days.
Posted on 9/23/20 at 3:00 pm to Klingler7
quote:
Capital One Bank
Reason 1,982,834 to bank local. LOCAL.
Posted on 9/23/20 at 3:02 pm to Walt OReilly
quote:
always have problem with their app
same here
Posted on 9/23/20 at 3:05 pm to theronswanson
I called my branch.
Posted on 9/23/20 at 3:08 pm to Klingler7
I've banked with Capital One since they acquired Hibernia 15 years ago and never had any issues with them
Posted on 9/23/20 at 3:12 pm to Klingler7
Self help is sometimes your only remedy
Posted on 9/23/20 at 3:14 pm to ForeverLSU02
Hopefully, this was a one time mishap. That dude was asking me a shitload of questions about my account though. He wasn’t professional and kept interrupting me. I have direct deposit with these people so going to another bank might not be worth my time.
Good customer service means a lot to me. If I go into that bank with a mask on and getting upset, they might get Barney Fife to taser my black arse.
Good customer service means a lot to me. If I go into that bank with a mask on and getting upset, they might get Barney Fife to taser my black arse.
Posted on 9/23/20 at 3:16 pm to Kreg Jennings
Local backs can’t keep up with the technology of the big boys
Posted on 9/23/20 at 3:16 pm to Klingler7
Should have join a credit union not a bank. Schmuck.
Posted on 9/23/20 at 3:20 pm to yatesdog38
(no message)
This post was edited on 1/11/21 at 1:03 pm
Posted on 9/23/20 at 3:28 pm to ksayetiger
quote:
same here
If it’s the same app for credit cards and money market accounts, y’all must struggle with technology in general. They’ve easily got one of the best apps on the market, hands down.
Posted on 9/23/20 at 3:36 pm to Klingler7
quote:
My black arse matters.
Of course, if you were white, they would give you $500 back.
Just ask the Rev-uh-runds Jackson and Sharpton, Drew Brees, Malcolm Jenkins, Dementia Joe Biden, Kamala Harris, every employee of PMSNBC, XiNN, CBS, NBC, ABC, WaPo, NYT, etc.
Posted on 9/23/20 at 3:39 pm to Klingler7
Having bank accounts is racist and a sign of white privilege
Posted on 9/23/20 at 3:54 pm to lsufan_26
Yes I received the usual post card of the class action law suit... It will be interesting to see what happens.. When I was gambling I had a tone of those charges.. It pissed me off because the ATMs at Harrahs have the Capital One sign on the ATM making you think it is a Capital One ATM..
Posted on 9/23/20 at 3:56 pm to Athis
If you were in the service>>>>>USAA
Posted on 9/23/20 at 4:00 pm to Klingler7
I just hate that they keep closing branches. I don’t want to have to drive 45 minutes to get to a bank.
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