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Insurance companies and contractor law

Posted on 7/31/20 at 3:23 pm
Posted by Strannix
C.S.A.
Member since Dec 2012
54246 posts
Posted on 7/31/20 at 3:23 pm
If two different licensed contractors tell an insurance company the same thing and the insurance company disagrees and that they are hiring their contractor to attempt a repair the first two contractors say should not be done what are my options?

Posted by Bullfrog
Running Through the Wet Grass
Member since Jul 2010
61835 posts
Posted on 7/31/20 at 3:25 pm to
Get Gordon, brah
Posted by boosiebadazz
Member since Feb 2008
86480 posts
Posted on 7/31/20 at 3:34 pm to
Whatever you do, don’t hire a lawyer or you’ll be responsible for our rising rates and may even put the lil mom and pop insurance company out of business.
Posted by Gravitiger
Member since Jun 2011
12679 posts
Posted on 7/31/20 at 3:42 pm to
1) Accept what the insurer decides

2) Sue them, then probably end up having to accept what the insurer decides

3) Get the work you want done out of pocket
This post was edited on 7/31/20 at 3:43 pm
Posted by Tiger Prawn
Member since Dec 2016
26390 posts
Posted on 7/31/20 at 3:55 pm to
quote:

insurance company disagrees and that they are hiring their contractor to attempt a repair
Never heard of an insurance company hiring their own contractor to handle claim repairs because it makes them liable if the contractor they hire does a shitty job and doesn't fix the problem or won't stand behind their work if there's an issue later. What insurance company?
Posted by Strannix
C.S.A.
Member since Dec 2012
54246 posts
Posted on 7/31/20 at 3:55 pm to
I mean obviously "their" contractor is going to agree with them.
Posted by Strannix
C.S.A.
Member since Dec 2012
54246 posts
Posted on 7/31/20 at 3:57 pm to
quote:

because it makes them liable if the contractor they hire does a shitty job and doesn't fix the problem or won't stand behind their work if there's an issue


Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
59461 posts
Posted on 7/31/20 at 3:58 pm to
Neither have I. What kind of insurance are we talking about?
Posted by Strannix
C.S.A.
Member since Dec 2012
54246 posts
Posted on 7/31/20 at 4:04 pm to
Homeowners
Posted by ds_engineer
South Mississippi
Member since Dec 2014
414 posts
Posted on 7/31/20 at 4:12 pm to
Hire an expert (i.e. engineer), request an expert (paid by the insurance company), hire a public adjuster, request the claim go to appraisa, or accept the insurance companies offerl. That's about the limits of your options.

This post was edited on 7/31/20 at 4:16 pm
Posted by ItTakesAThief
Scottsdale, Arizona
Member since Dec 2009
10889 posts
Posted on 7/31/20 at 4:34 pm to
Probably file for appraisal if it’s a damages issue.

If it’s a coverage issue different story
Posted by KemoSabe65
70605
Member since Mar 2018
7569 posts
Posted on 7/31/20 at 4:40 pm to
Get your agent involved ASAP !!!
There’s probably a consent to settle clause In your contract but the insurance company only adjusts and pays fair market value to put it back together pre-claim.
Is this a demotec Carrier you have insurance with?
Posted by meansonny
ATL
Member since Sep 2012
27175 posts
Posted on 7/31/20 at 4:41 pm to
quote:

Probably file for appraisal if it’s a damages issue.

If it’s a coverage issue different story


Most insurance companies use a similar software to what the contractors use to calculate cost.

Exceptions are sometimes a 3rd party guarantor (i.e. Home Depot guarantees the work of an independent contractor. Home depot marks up the cost for a little of their own skin and to cover the future headaches of the guaranty).

Do you know why the numbers are off?
Is it a measurement difference?
Is it a quality of material difference?
Is it a labor cost difference?

Is there some brand name between you and the actual contractor throwing additional cost?
Posted by ItTakesAThief
Scottsdale, Arizona
Member since Dec 2009
10889 posts
Posted on 7/31/20 at 4:41 pm to
What is the issue. Maybe the board can tell you who is right
Posted by Gravitiger
Member since Jun 2011
12679 posts
Posted on 8/1/20 at 5:47 am to
quote:

I mean obviously "their" contractor is going to agree with them.

Sure. But "they" also probably know the intricacies of your policy better than you, too. They wrote it. And like most insureds (including me), you probably never even read it.
This post was edited on 8/1/20 at 5:49 am
Posted by jscrims
Lost
Member since May 2008
3836 posts
Posted on 8/1/20 at 6:13 am to
Haha, you think this guy has an agent? You know he went with the cheapest coverage. People are so dumb about protecting their homes. They buy the policy that is $25-50/cheaper a month and then wonder why they get screwed out of thousands.
Posted by Strannix
C.S.A.
Member since Dec 2012
54246 posts
Posted on 8/1/20 at 6:16 am to
Yeah agent is involved and it's State Farm, sorry you would assume most people on here are poors like yourself.
Posted by wickowick
Head of Island
Member since Dec 2006
46427 posts
Posted on 8/1/20 at 6:50 am to
Is it a coverage issue or a scope of damage issue?
Posted by Strannix
C.S.A.
Member since Dec 2012
54246 posts
Posted on 8/1/20 at 7:02 am to
Scope of damage, basically the insurance company said get a professional opinion with a licensed contractor which I did, they didnt like the answer so they said get another licensed contractor and contractor must attempt to repair.

Which I did, licensed contractor said repair wasn't feasible.

So now the insurance company has hired their own general contractor who is going to sub out another licensed contractor to attempt this for the third time.

This is all over less than 4k dollars to replace the item.

I just think the insurance companies are hurting, we will have spent as much on contractors as it would have cost to fix the issue, it's like its personal for them now.
This post was edited on 8/1/20 at 7:04 am
Posted by Gravitiger
Member since Jun 2011
12679 posts
Posted on 8/1/20 at 7:04 am to
quote:

it's like its personal for them now.
It's never personal for an insurance adjuster. They're just following the policy terms.

It's personal for you now. That's what insurers rely on.
This post was edited on 8/1/20 at 7:13 am
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